Doug Friedman | Page 22

I highly recommend ALFA Romeo of Strongsville for anyone in the market for an ALFA Romeo vehicle. I had an enjoyable experience filled with a straight forward satisfying deal that I am sure everyone will al in the market for an ALFA Romeo vehicle. I had an enjoyable experience filled with a straight forward satisfying deal that I am sure everyone will also receive at ALFA Romeo of Strongsville. Mr. Doug Friedman was our salesman. Mr. Friedman was gracious enough to work with us even on his day off. He took all the information he needed from us and promised to have a price for us the next day. Sure enough, the following day I received an email from Mr. Friedman with a price that included all the advertised discounts. I must mention here that Mr. Friedman was generous enough to agree to include with the deal two, not just one, ALFA Romeo baseball caps, and all weather floor matts. That’s in addition to the carpeting matts that come standard with the vehicle. Completing and signing the lease contract was all done online. Mr. Joe Killiany, Business Manager, sent me a link where I signed the contract online. One form how ever had to be printed, signed and notarized. On Tuesday I had the form signed, notarized, and overnighted using the pre-paid pre-addressed UPS shipping label Mr. Killiany emailed me. With all finance forms done, the car was ours and it arrived a week later. All in all we are very satisfied with the deal we received from ARofS. There were no hidden charges and everything that was promised was delivered. To me, this was a great leasing experience. Mr. Friedman was more a friend than a salesman offering financial advices that I doubt other salesman would have offered. My wife and I are completely satisfied with our lease deal. As a matter of fact we have plans, for when the current lease on her car ends, to contact Mr. Friedman and ARofS to lease a Stelvio for her as well. M Baayoun More

by MKB Verified Customer Verified Customer

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Doug went above and beyond with handling everything i needed with my car and getting everything sorted out to have the best experience I’ve had in a while! Thank you to him and the dealership for all the needed with my car and getting everything sorted out to have the best experience I’ve had in a while! Thank you to him and the dealership for all the accommodations. More

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Doug and the entire staff at Alfa of Strongsville were very courteous and offered extra attention to details and great customer service. Overall a great and smooth car purchasing experience.Doug is also v very courteous and offered extra attention to details and great customer service. Overall a great and smooth car purchasing experience.Doug is also very passionate and knowledgeable about the Alfa models, and this made surely a big difference to me. I will come back. Thanks again. More

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Doug took care of issues I had but when he was away from the dealership things did not move at a reasonable pace. Overall my experience is good. the dealership things did not move at a reasonable pace. Overall my experience is good. More

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We had an excellent experience working with Doug and Mike. They both went above and beyond to make our purchase as enjoyable as possible. As my wife and I expressed before we left with the new car, Alfa Mike. They both went above and beyond to make our purchase as enjoyable as possible. As my wife and I expressed before we left with the new car, Alfa in Strongsville has a customer for life. More

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An exceptional experience especially with all of the Covid limitations...drama free, easy interactions, simple and fast....one of the best dealership experiences. Covid limitations...drama free, easy interactions, simple and fast....one of the best dealership experiences. More

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Doug was a blast to work with - the entire team was incredible. We wanted the full Alfa experience so we drove 4.5 hours each way to pick up our Stelvio in person instead of asking to have the car deli incredible. We wanted the full Alfa experience so we drove 4.5 hours each way to pick up our Stelvio in person instead of asking to have the car delivered. Great decision. Honestly, this was the most fun I have ever had buying a car. Didn’t hurt that it was an Alfa(!) but Doug’s passion for these cars and his engagement with us as customers made this all the more special. Grazie! More

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thank you! 2nd alfa... was able to make sense of a lease buyout into a new Stelvio, thanks Doug, thanks Jim & all the guys in service, thanks Mike! buyout into a new Stelvio, thanks Doug, thanks Jim & all the guys in service, thanks Mike! More

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Doug has be second to none. He has not only answered all my questions but was available 7 days a week anytime which say tons for his character !!!! Doug will make sure that your experience is just GREAT ! my questions but was available 7 days a week anytime which say tons for his character !!!! Doug will make sure that your experience is just GREAT !!!! I Will definitely Buy from this dealership in the future again. Car salesman have gotten a bad rap in the past but Doug will definitely break that mold !!! My car transaction was almost $100,000 and I always felt I was in Great Hands !!!!! More

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Doug is not only professional, he has great product knowledge.. Doug answered all my questions and even checked the pressure on each tire before I left with my new Alfa. Doug really made my leasing exp knowledge.. Doug answered all my questions and even checked the pressure on each tire before I left with my new Alfa. Doug really made my leasing experience very comfortable. I would highly recommend Doug and the dealership.. More

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