Doug Friedman

This was my third purchase from Doug and second from Alfa Strongsville. Their sales and service teams are top notch and I highly recommend. Strongsville. Their sales and service teams are top notch and I highly recommend. More

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Some helpful people working here, some unhelpful ones too. Car was delivered with a non functioning sunroof a few weeks ago and this dealership has done nothing about it after I called and spoke with a f too. Car was delivered with a non functioning sunroof a few weeks ago and this dealership has done nothing about it after I called and spoke with a few different people. Salesperson (Doug) was forgetful and needed to be reminded of basic things on a consistent basis. I've been given even less care or consideration since buying the car. Mike and Chris in the service department were very helpful. More

by ERICWAIS Verified Customer Verified Customer

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This is my second car lease with Alfa Romeo of Strongsville. Doug has always been very knowledgeable and professional to work with! Strongsville. Doug has always been very knowledgeable and professional to work with! More

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Our second purchase from this dealership. (Formerly Fiat of Strongsville.) A warm, pleasant experience from beginning to end. (Formerly Fiat of Strongsville.) A warm, pleasant experience from beginning to end. More

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Doug and everyone at Strongsville were very communicative and made an out of state purchase seamless. Great after-delivery support as well. and made an out of state purchase seamless. Great after-delivery support as well. More

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Doug was wonderful, made the process super easy. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. More

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Doug is a very good salesman. He was very understanding and attentive to my needs. He made the purchase a pleasant experience. He was very understanding and attentive to my needs. He made the purchase a pleasant experience. More

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The sales team was extremely friendly and accommodating. ..definitely going the extra mile helping me purchase my car! : ) ..definitely going the extra mile helping me purchase my car! : ) More

by RICHK0 Verified Customer Verified Customer

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This dealership failed to be transparent about certain obligations tied to the vehicle lease, which only became clear after the fact. That alone was frustrating, but the response from management made the obligations tied to the vehicle lease, which only became clear after the fact. That alone was frustrating, but the response from management made the situation worse. When these concerns were raised with the general manager, Mike, there was little to no empathy or effort to address the issue, just a dismissive attitude that suggested the dealership did not value the customer relationship or future business. Buying or leasing a vehicle requires trust, and based on my experience, that trust was not upheld. More

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Doug is a great person and salesman. I would recommend him for all your Alfa Romeo needs . I would recommend him for all your Alfa Romeo needs . More

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