Dealership Experience
8 yrs, 5 mos
Industry Experience
8 yrs, 5 mos
103 Reviews
Write a Review103 Reviews of James Pena
May 20, 2026
We have purchased many vehicles from Alfa Romeo of Strongsville and it is always a great experience. Doug Friedman is the best! He is very knowledgeable, helpful and entertaining. Looking forward to b Strongsville and it is always a great experience. Doug Friedman is the best! He is very knowledgeable, helpful and entertaining. Looking forward to buying our next Alfa from Alfa Romeo of Strongsville and Alfa Doug! More
Other Employees Tagged: Michael DeSalvo, Doug Friedman
May 18, 2026
Alfa Strongsville is awesome! They were very responsive with my out of state accommodations. Alfadoug is so knowledgeable and goes over and beyond. Mike and James were also easy t They were very responsive with my out of state accommodations. Alfadoug is so knowledgeable and goes over and beyond. Mike and James were also easy to work with and definitely helped the process smooth and quick. I wish these guys were closer. Thanks guys for everything! My QV is better than I imagined!!!❤️ More
Other Employees Tagged: Michael DeSalvo, Doug Friedman
May 15, 2026
Great experience buying a used car, Rob and James were helpful and knowledgeable from scheduling a test drive to doing the purchasing paperwork helpful and knowledgeable from scheduling a test drive to doing the purchasing paperwork More
Other Employees Tagged: Rob Chizmar
May 14, 2026
Everything went great customer service was great. Everyone was really good to deal with. I just wish they had more service techs so that I could make my appointment sooner Everyone was really good to deal with. I just wish they had more service techs so that I could make my appointment sooner More
Other Employees Tagged: Michael DeSalvo, Chris Adams, Joe Killiany
April 26, 2026
Great service answer all the questions can’t wait to lease my next car hopefully the new Stelio will be available lease my next car hopefully the new Stelio will be available More
Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman
April 18, 2026
When I located this 2022 Grand Cherokee I sat on it for several days before I made an Initial Inquiry about the availability of it within a day or two I was contacted by Leon Chea several phone conversatio several days before I made an Initial Inquiry about the availability of it within a day or two I was contacted by Leon Chea several phone conversations were had between the two of us along with several appointments that were & canceled due too scheduling conflicts during the process I never felt pressured or hounded later during the week I was finally able to make it it to tye Dealership and look the vehicle over and take it on a test drive, during the test drive I was hooked on this vehicle that's when I made the decision to purchase it. The Finance Manager James Pena shopped around checking various Banks and Finance Companies to find me the best deal possible which I was very appreciative of that. More
Other Employees Tagged: Leon Chea
April 17, 2026
Alfa Doug was very professional and knowledgeable. Buying a car is usually not something people like to do, but in my case, Doug and James made it pleasant. Looking forward to driving my new Alfa Rome Buying a car is usually not something people like to do, but in my case, Doug and James made it pleasant. Looking forward to driving my new Alfa Romeo! More
Other Employees Tagged: Doug Friedman
April 01, 2026
I ended up having some financing hiccups not on the part of the dealership but on the part of my bank. The dealership was able to help me work through the process fairly pain-free and I was able to get the of the dealership but on the part of my bank. The dealership was able to help me work through the process fairly pain-free and I was able to get the car in a timely manner More
Other Employees Tagged: Kylie Jenkins
March 31, 2026
Alfa Romeo Fiat of Strongsville treated me like a valued customer from the very first contact. They worked with me and gave me a fair deal on a new Alfa Romeo that I am very happy with, and continue to mak customer from the very first contact. They worked with me and gave me a fair deal on a new Alfa Romeo that I am very happy with, and continue to make themselves available to assist me as I learn about my new Giulia. I confidently recommend this dealership to anyone who is car shopping and who wants a no-pressure respectful experience. More
Other Employees Tagged: Michael DeSalvo, Chris Adams, Kylie Jenkins, Rob Chizmar
March 27, 2026

