James Pena

Great service answer all the questions can’t wait to lease my next car hopefully the new Stelio will be available lease my next car hopefully the new Stelio will be available More

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When I located this 2022 Grand Cherokee I sat on it for several days before I made an Initial Inquiry about the availability of it within a day or two I was contacted by Leon Chea several phone conversatio several days before I made an Initial Inquiry about the availability of it within a day or two I was contacted by Leon Chea several phone conversations were had between the two of us along with several appointments that were & canceled due too scheduling conflicts during the process I never felt pressured or hounded later during the week I was finally able to make it it to tye Dealership and look the vehicle over and take it on a test drive, during the test drive I was hooked on this vehicle that's when I made the decision to purchase it. The Finance Manager James Pena shopped around checking various Banks and Finance Companies to find me the best deal possible which I was very appreciative of that. More

by BEG4884U Verified Customer Verified Customer

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Alfa Doug was very professional and knowledgeable. Buying a car is usually not something people like to do, but in my case, Doug and James made it pleasant. Looking forward to driving my new Alfa Rome Buying a car is usually not something people like to do, but in my case, Doug and James made it pleasant. Looking forward to driving my new Alfa Romeo! More

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I ended up having some financing hiccups not on the part of the dealership but on the part of my bank. The dealership was able to help me work through the process fairly pain-free and I was able to get the of the dealership but on the part of my bank. The dealership was able to help me work through the process fairly pain-free and I was able to get the car in a timely manner More

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Alfa Romeo Fiat of Strongsville treated me like a valued customer from the very first contact. They worked with me and gave me a fair deal on a new Alfa Romeo that I am very happy with, and continue to mak customer from the very first contact. They worked with me and gave me a fair deal on a new Alfa Romeo that I am very happy with, and continue to make themselves available to assist me as I learn about my new Giulia. I confidently recommend this dealership to anyone who is car shopping and who wants a no-pressure respectful experience. More

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Highly responsive. Clear communication. Answers questions. Explores options. Fair price. Good location. Clean facilities. Friendly Clear communication. Answers questions. Explores options. Fair price. Good location. Clean facilities. Friendly More

by RJLEANZA Verified Customer Verified Customer

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This was my third purchase from Doug and second from Alfa Strongsville. Their sales and service teams are top notch and I highly recommend. Strongsville. Their sales and service teams are top notch and I highly recommend. More

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Working with Rob Chizmar was a truly positive experience. He focused on building trust rather than simply completing a transaction. He listened carefully to my needs and provided guidance. He made me feel im He focused on building trust rather than simply completing a transaction. He listened carefully to my needs and provided guidance. He made me feel important and valued, ensuring I understood all features of my Infiniti QX60 before I left. +1 More

by SFACAROS Verified Customer Verified Customer

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I’ve been wanting an Alfa for a while called got Rob as my salesman and he walked me through my whole process. He’s awesome highly recommend. my salesman and he walked me through my whole process. He’s awesome highly recommend. More

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Some helpful people working here, some unhelpful too. Car was delivered with a non functioning sunroof a few weeks ago and Chris (service manager) has been great and is currently trying to make things ri Car was delivered with a non functioning sunroof a few weeks ago and Chris (service manager) has been great and is currently trying to make things right Salesperson (Doug) was forgetful and needed to be reminded of basic things on a consistent basis. Mike in the service and James in finance were very great. More

by ERICWAIS Verified Customer Verified Customer

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