Dealership Experience
8 yrs, 9 mos
Industry Experience
8 yrs, 9 mos
130 Reviews
Write a Review130 Reviews of James Pena
September 02, 2026
Very prompt always very determined to solve any problem I have in any department I will always and forever recommend the Alfa Romeo Strongsville in Ohio. have in any department I will always and forever recommend the Alfa Romeo Strongsville in Ohio. More
Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman, Joe Killiany, Kylie Jenkins, Leon Chea, Rob Chizmar
August 26, 2026
I had a great experience purchasing my vehicle here. Doug Friedman was patient, professional, and willing to go back and forth with me until we found the exact model with all the features I needed. He a Doug Friedman was patient, professional, and willing to go back and forth with me until we found the exact model with all the features I needed. He answered my questions clearly, never made me feel rushed, and made the entire process comfortable and straightforward. I’m very happy with my purchase and would gladly recommend Doug and the dealership. More
Other Employees Tagged: Doug Friedman, Kylie Jenkins
August 24, 2026
Staff were professional from the point which I inquired on the car to the point I drove off the lot. We decided on a price including the cost of my 2010 Toyota Camry trade-in before I came in to the dea on the car to the point I drove off the lot. We decided on a price including the cost of my 2010 Toyota Camry trade-in before I came in to the dealership die to me living several hours from their dealership. Upon arriving at the dealership it became apparent there was a miscommunication among staff regarding the photos I sent them of my vehicle and the sales manager had not seen them before agreeing to place a certain value for my car. Despite this, they still honored the deal we originally agreed upon before I drove about 5:30 hrs to purchase my new Giulia. That honesty and integrity is very valuable to me and for that reason on top of the friendliness of staff and how knowledgable they all were, I would easily recommend others to do business with them when purchasing their next Alfa Romeo, Fiat or any other vehicle they have available. More
Other Employees Tagged: Michael DeSalvo, Doug Friedman
August 24, 2026
Made it easy. Followed up on pricing. Doug is a very good salesman. Would recommend to a friend. Followed up on pricing. Doug is a very good salesman. Would recommend to a friend. More
Other Employees Tagged: Doug Friedman
August 18, 2026
Easily the best experience buying a car ! Very easy and straight forward. Explained everything perfectly and left no doubt in my mind leaving the dealership ! Very easy and straight forward. Explained everything perfectly and left no doubt in my mind leaving the dealership ! More
Other Employees Tagged: Michael DeSalvo, Kylie Jenkins
August 17, 2026
The process from beginning to end was very professional. No issues. I was very satisfied No issues. I was very satisfied More
Other Employees Tagged: Doug Friedman, Kylie Jenkins, Leon Chea, Rob Chizmar
August 16, 2026
Excellent experience! ! Alfa Doug was efficient , so easy to work with and helped push a deal thru with honesty and transparency as I purchased a vehicle online. Shippin ! Alfa Doug was efficient , so easy to work with and helped push a deal thru with honesty and transparency as I purchased a vehicle online. Shipping and financing were a breeze as well ! I would highly recommend using Alfa Romeo of Strongsville to purchase any type of car you need , Alfa Doug will find you exactly what you want. More
Other Employees Tagged: Doug Friedman
August 16, 2026
Doug made it easy to lease a new car and I appreciate that it was delivered to my home. that it was delivered to my home. More
Other Employees Tagged: Doug Friedman
August 15, 2026
Easily the best car buying experience I've had. Doug made the entire process easy from start to finish. Doug made the entire process easy from start to finish. More
Other Employees Tagged: Doug Friedman
August 12, 2026
Everyone was an absolute pleasure to work with! The process was very seamless! Thank you to everyone. The process was very seamless! Thank you to everyone. More
Other Employees Tagged: Kylie Jenkins

