Doug Gerhardt | Page 12

Everyone at Karl Flammer was terrific and made the buying process quick and very smooth! process quick and very smooth! More

by logannwalkerr Verified Customer Verified Customer

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Chris,Doug and Suzanne were courteous, professional and thorough. Muhammed and the service staff, Steve and Kyle in Accessories were all great. Can't leave out the shuttle drivers as well. Would recommend thorough. Muhammed and the service staff, Steve and Kyle in Accessories were all great. Can't leave out the shuttle drivers as well. Would recommend to others, thanks again. More

by gtucker Verified Customer Verified Customer

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Have purchased 4 Edges since 2009. All have been serviced at Flammer with no problems. Have worked with Doug Gerheart the entire time. He's just great, and has taken the time to explai All have been serviced at Flammer with no problems. Have worked with Doug Gerheart the entire time. He's just great, and has taken the time to explain everything to us, and is available by phone anytime. My 2022 Edge ST is just awsome in every respect. Robyn Brandle is terrific, and takes what ever time necessary to answer my questions and explain what I can't figure out myself. More

by golfing44 Verified Customer Verified Customer

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I had a great experience with everyone at the dealership with the exception of Steve in the finance department. I would have rated him at zero or less if I could. If it had not been for all the other good p with the exception of Steve in the finance department. I would have rated him at zero or less if I could. If it had not been for all the other good people there that I wanted to see earn their commissions for putting in the effort to earn my business I would have walked because of Steve. The words Pushy. Bully, As- Hole, Cocky come to mind and he really ruined what was one of my best experiences buying a vehicle. I would never want my wife or children to have to deal with this Jerk. He made assumptions about me and we all know when you do that you make an xxx out of you and me! Wanted to sell me a lifetime warranty on the power train that was included. Kept trying to sell me oil changes for the first year after I explained we are retired and don't drive enough to use the package he kept pushing. As well as one was included with the power train warranty during the first year. Why would I finance oil changes for 72 months to cover them for the first year of ownership? Its Idiotic! There's a saying a fool and his money are soon parted. If I couldn't afford to change the oil in my car and need to finance it I probably shouldn't own it. More

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They’re better than some with warranty and packages but it was the end of the month, July 4 was coming and the car had been at the dealership for almost two months. I would have thought we would get a bett it was the end of the month, July 4 was coming and the car had been at the dealership for almost two months. I would have thought we would get a better deal or at least negotiate with the dealer. They claim to give used cars only half a tank of gas and I am not overly impressed with the work of the detailing department. Got it ready but could have cleaned it up more with an adequate level of elbow grease. Hope it gets better the longer we own the car and establish a relationship and expectations. Overall happy to have it and got the best deal out there for what the wife wanted. More

by MGoins Verified Customer Verified Customer

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Sales is great. Service dept is a rip off. They try yo get you do do all kinds of unnecessary stuff. Service dept is a rip off. They try yo get you do do all kinds of unnecessary stuff. More

by johnsmartins Verified Customer Verified Customer

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Outstanding service overcame seemingly minor issues with professionalism. Will buy next car here definitely. Thank you! professionalism. Will buy next car here definitely. Thank you! More

by Klink173 Verified Customer Verified Customer

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Great people, nice family owned dealership. Honestly trying to help. If you know what you want experience will be even better. Honestly trying to help. If you know what you want experience will be even better. More

by PAVEL.TROPIN Verified Customer Verified Customer

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i have worked with Doug as our salesperson for great many years . and always takes great care of us. flammer ford is close to our home which works great for us. everyone is very friendly. years . and always takes great care of us. flammer ford is close to our home which works great for us. everyone is very friendly. More

by RREMBIES Verified Customer Verified Customer

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The delivery was very smooth, the staff were all attentive the dealership inside felt bright and clean. And we love our new F150 attentive the dealership inside felt bright and clean. And we love our new F150 More

by aallen9 Verified Customer Verified Customer

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