Tori Valentin
Tori Valentin at Kelly Cadillac
Refer Me

Tori Valentin

Business Development/ Service

Kelly Cadillac

1986 State Road
Lancaster, PA 17601

Contact Me
5.0
10 Reviews

Dealership Experience

2 yrs, 10 mos

5.0

10 Reviews

Write a Review

10 Reviews of Tori Valentin

April 01, 2024

Dealership Rating
Employee Rating

I recently purchased my third Cadillac, and the reason I go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and take More

by dlellenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Kelly Cadillac responded

Hello, thank you very much for your continued business. We appreciate you and look forward to taking great care of your new Cadillac!! Lastly, thank you for taking the time to fill out a Dealer Rater Review. Have a fantastic day! Sincerely, Kelley and Geoff Kelly

March 26, 2024

Dealership Rating
Employee Rating

Uzma was awesome. She was super helpful and friendly. In fact everyone at Kelly made our experience great! I would most definitely recommend the team at Kelly to my fa More

by mustangirl2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your Cadillac!! We appreciate you taking the time to fill out a 5 Star Dealer Rater for us. We will share you kind words with Uzma. Have a great weekend. Sincerely, Kelley and Geoff Kelly

March 05, 2024

Dealership Rating
Employee Rating

I just purchased my third vehicle from Kelly Cadillac. This is the second vehicle from salesperson Uzma Shafqat. I can't say enough about the personal service I have received over the years. It keeps m More

by P.nivens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Kelly Cadillac responded

Hello Paula, Thank you very much for your continued business. We appreciate the 5 Star Dealer Rater Review. Geoff and I will make sure Uzma and the team hear about your kind review. We look forward to taking care of your new XT5. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

November 08, 2023

Dealership Rating
Employee Rating

I've been a GM owner for over 60 years and Kelly Cadillac is one of the best dealers I've dealt with. Great service department. Plus they have one of the best stocked custome lounges around 😊. Ever More

by rajamcknight
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Kelly Cadillac responded

Hello Ron, Thank you for your continued business. We appreciate you and the fact that you took the time to give us a 5 Star Dealer Rater Review. Personally, I am very happy that you are enjoying our lounge amenities!! Have a great day! Kelley and Geoff Kelly

October 17, 2023

Dealership Rating
Employee Rating

Kim responded immediately, and gave great customer service! She made everything easy, and was a pleasure to work with! More

by detailsbyleslieg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiarybeth Cruz, Kim Cerny

Nov 01, 2023

Kelly Cadillac responded

Hello Leslie, Thank you very much for your business AND for giving us a 5 Star Dealer Rater Review! We will share your kind words with Kim, Kiarybeth and Tori! We look forward to taking great care of your XT5. Have a great day! Sincerely, Kelley and Geoff Kelly

August 04, 2023

Dealership Rating
Employee Rating

Kelly again provided great service. At inspection time our Matia needed new tires. We were taking a trip in 2 days. Kelly ordered the tires had them mounted and alignment done within 2 More

by rajamcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2023

Kelly Cadillac responded

Hello Ronald, Thank you very much for the 5 Star Dealer Rater review. I have shared your kind words with Tori! We hope you enjoy your trip! Have a great day - you made ours! Sincerely, Kelley and Geoff Kelly

November 29, 2022

Dealership Rating
Employee Rating

Joey and all the team at Kelly are amazing customer service is above and beyond. More

by Holly Lyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2022

Kelly Cadillac responded

Hello Holly! Thank you very much for your business. We hope you are enjoying your CTS. It is such a beautiful vehicle. We will make sure Joey hears about your 5 Star Dealer Rater Review. Have a great day and we look forward to taking great care of your CTS. Sincerely, Kelley and Geoff Kelly

November 22, 2022

Dealership Rating
Employee Rating

We walked on the lot looking to learn more about a Cadillac Escalade, and a few days later, we owned one! Kim was the first person to greet us, and she encouraged a test drive, and answered every qu More

by TheZooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2022

Kelly Cadillac responded

Hello Zooks! First of all, thank you for your business. We really enjoyed working with you both. Thank you for all of the recommendations and the social media interaction. So... how is your Escalade?? We look forward to taking great care of it. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

October 16, 2022

Dealership Rating
Employee Rating

I am extremely pleased with Kim and Kelly Cadillac. Kim was very professional and helpful throughout the entire process of my sale. She is definitely a great asset to Kelly Cadillac because she since More

by sleitzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Kelly Cadillac responded

Hello Suzette, Thank you very much for the 5 Star Dealer Rater Review. We hope you are enjoying your new XT6. It is a beautiful vehicle. We always appreciate your continued business. Thank you and have a great day! Sincerely, Kelley and Geoff Kelly

July 01, 2022

Dealership Rating
Employee Rating

From start to finish my service experience was excellent. I have a 2017 XT5 that had a service transmission light on. They gave me a choice of a loaner car or having someone pickup my vehicle at my house wh More

by dodgefreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2022

Kelly Cadillac responded

Hello!! Thank you very much for your continued business. We really appreciate you taking the time to fill out a Dealer Rater Review, we will share your kind words with everyone. Have a fantastic 4th of July Holiday. Sincerely, Kelley and Geoff Kelly

Dealership Inventory (63 Vehicles)

used 2024 Cadillac LYRIQ car, priced at $54,190
2024 Cadillac LYRIQ
used
Argent Silver Metallic exterior
a
RWD
used 2024 Cadillac XT4 car, priced at $43,740
2024 Cadillac XT4
used
Argent Silver Metallic exterior
a
AWD
used 2019 Cadillac XT5 car, priced at $29,999
2019 Cadillac XT5
used
Crystal White Tricoat exterior
a
AWD
new 2022 Chevrolet Malibu car, priced at $26,999
2022 Chevrolet Malibu
new
Dark Ash Metallic exterior
a
FWD
new 2021 Ford Bronco car, priced at $44,999
2021 Ford Bronco
new
Blue exterior
a
4WD
used 2024 Cadillac LYRIQ car, priced at $67,315
2024 Cadillac LYRIQ
used
Crystal White Tricoat exterior
a
AWD