Doug Givler | Page 10

Professional, Awesome, Personal Experience A Cadillac! A KELLY CADILLAC! I requested a new license plate holder because I wanted the Kelly dealership to be "advertised" as polished as the A Cadillac! A KELLY CADILLAC! I requested a new license plate holder because I wanted the Kelly dealership to be "advertised" as polished as the experience of the purchasing process. I did an online search of vehicles. I found my new car and requested an appointment. My only mistake: I should have done an online search of dealerships! What value is an amazing vehicle without the best team to support the vehicle and the buyer? More

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Kelly Cadillac has serviced our 2011 SRX since new. The staff is courteous, knowledgeable and highly professional. The service is impeccable and extremely reliable. My husband likes this dealership so m staff is courteous, knowledgeable and highly professional. The service is impeccable and extremely reliable. My husband likes this dealership so much that he has decided to bring his 2012 Corvette here for service as well. We highly recommend Kelly Cadillac. More

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I love Kelly Cadillac(bought my dream suv). I spoke to Doug in sales and he was very nice and very accommodating. Also Glen (Finance Team) was very welcoming and he also was very nice and accommodating. T Doug in sales and he was very nice and very accommodating. Also Glen (Finance Team) was very welcoming and he also was very nice and accommodating. The sales team and customer service is EXCELLENT! I will refer Kelly Cadillac to my friends. More

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This was a very smooth transaction. Kelly offered me a good price on my trade and a good price on the new SRX. No haggle. Great Experience. Doug is great to work with. good price on my trade and a good price on the new SRX. No haggle. Great Experience. Doug is great to work with. More

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We purchased 2013 Platinum Escalade. The sales and service team at Kelly are amazing. They have exceeded our expectations in every aspect of our previous purchase, service, and recent purchase. service team at Kelly are amazing. They have exceeded our expectations in every aspect of our previous purchase, service, and recent purchase. More

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Never thought of buying a Cadillac until I arrived on the lot to look at another model for possible purchase. Salesman was friendly and well informed. Showed me the model that I was looking for but also ques lot to look at another model for possible purchase. Salesman was friendly and well informed. Showed me the model that I was looking for but also questioned my needs. When these were related he guided me toward a number of different options including the SRX. Great vehicle and tho it was used it certainly was well maintained and showed well. After a test drive of a couple of cars and talking with the salesman and owner the SRX was mine. I feel that I bought a great car and got a great deal. Will certainly come back in the future More

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I purchased a 4 door work truck to enable 4 or 5 employees to ride in 1 vehicle to travel to job sites. Parking on job sites are often crowded and sometimes vehicles are limited. So far it is workin employees to ride in 1 vehicle to travel to job sites. Parking on job sites are often crowded and sometimes vehicles are limited. So far it is working out great. Doug Givler has been a personal friend of mine but this has been the first time I have done business with him. I found Doug and the rest of the staff highly informative and professional. I would not hesitate to return to Kelly for another vehicle purchase. Sincerely, Tim Naumann More

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What a fantastic experience! Doug was super friendly and helpful and no pressure from the beginning. I wasn't intended on buying anything when I stopped in the dealership to drop my girlfriend's car off fo helpful and no pressure from the beginning. I wasn't intended on buying anything when I stopped in the dealership to drop my girlfriend's car off for service. But after the test drive and seeing the quality of the used vehicle, I was very interested. The financing process was easy and Sarah worked great magic to make my payments and rate comfortable and where I needed it to be. Doug came in on his day off to work through the final details with me and was so knowledgeable and the car and took the time (after hours) to show me how to use all the bells and whistles of this fantastic vehicle. The quality, time and money that this dealership invests in its product and its staff was evident in my whole transaction. I will highly recommend this dealership to all my friends and family. More

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My husband and I took several months to decide what brand of new car to buy and where to buy it. I/We made 3 visits to Kelly, always meeting with Doug Givler, who could not have been more helpful. He answere of new car to buy and where to buy it. I/We made 3 visits to Kelly, always meeting with Doug Givler, who could not have been more helpful. He answered all our questions, even my husband's technical ones. The day I picked up my new car, Doug spent nearly 2 hours showing me all the whistles and bells and how to operate them. He had obtained my auto insurance card and made sure all the paperwork was complete. All in all, it was a very positive experience. Ann Keim More

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Kelly Cadillac has been my Cadillac service dealer for the past seven years since moving to Lancaster, PA. I recently purchased/leased a 2013 XTS which will be my 12th Cadillac over the past 27 years. the past seven years since moving to Lancaster, PA. I recently purchased/leased a 2013 XTS which will be my 12th Cadillac over the past 27 years. Kelly Cadillac was the selling dealer and I know of no better experience. All persons listed above were most courteous and professional from new car order to delivery. I cannot recommend them too highly More

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