Doug Givler

I have purchased three vehicles from Kelly Cadillac, Lancaster, PA, since 2017. I come back here because the service is excellent and I never feel like I’m being taken for granted as a customer. The own Lancaster, PA, since 2017. I come back here because the service is excellent and I never feel like I’m being taken for granted as a customer. The owner makes it a point to get to know his customers. And my sales person, Uzma, cares enough to ask me about what is most important to me concerning my purchase. More

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We love working with the team at Kelly Cadillac. Geoff Kelly & Uzma Shafqat serve me and my family well. We are multi-generation Kelly customers and have never had a bad experience. Sales is always Geoff Kelly & Uzma Shafqat serve me and my family well. We are multi-generation Kelly customers and have never had a bad experience. Sales is always accommodations, professional and extremely easy to contact and work with and service is top notch every time. It does not matter if you buy Cadillac or anything else that they sell you are treated with utmost respect, honor, and excellence. When you need service they go the extra mile for pickup-delivery-loaner. Have never had to figure things out as they figure it out for you. Uzma always meets us at the door and brings us into a showroom of smiling people ready to serve. You cannot put a price on all of the reasons why Kelly Cadillac should be your dealership. They have something for most purchasing budgets. Shout out to Glenn as well. Whenever we have a car or truck need we call teh folks at Kelly and they make things happen. You won’t be disappointed. Get in there and take a look around. Tell Uzma I sent you. More

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uzma who is our sales rep is great work with. Very helpful and understanding. We brought a XT4 in Sept and had to take it back for small problem. I fell bad always calling finding problems with Very helpful and understanding. We brought a XT4 in Sept and had to take it back for small problem. I fell bad always calling finding problems with the car but she was and àlways there for us and help. It was a used car and our car was 8 years old and she help us find the right. We finally decided we were buying a new car 2025 CT5 . They were great at help it make it happen. Also service was great, no complaints . They are always but sales and service. The best dealer we have ever worked with. She is understanding. She works and supports her customers needs. We could not have had better sales rep. Thank you much for all your help a patience working together. More

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15 words is not enough to express my appreciation and gratitude for this company! They need a whole book! Each and every time, I go to this dealership, they make me feel like I belong! Uzma, is always s gratitude for this company! They need a whole book! Each and every time, I go to this dealership, they make me feel like I belong! Uzma, is always so very pleasant! She always makes sure I am happy with my purchase before I leave. She takes her time, and I never feel rushed! My friends say “ why Cadillac? Isn’t that expensive? I tell them” you can’t put a price on the best customer service ever!!! More

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Attention and service is excellent. Salesperson, Uzma, is phenomenal with educating us on all the operating features of the vehicle. We are very pleased with the personal and profession Salesperson, Uzma, is phenomenal with educating us on all the operating features of the vehicle. We are very pleased with the personal and professional care we receive. Thank you Kelly Cadillac. More

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I purchased my second XT4 from Uzma. The whole Kelly Cadillac experience from the sale through Service is excellent. Uzma is beyond attentive and helpful. I recommend Kelly Cadillac as h The whole Kelly Cadillac experience from the sale through Service is excellent. Uzma is beyond attentive and helpful. I recommend Kelly Cadillac as highly as possible (12 out of 10). More

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Uzma is a very good sales women. She is very thoughtful to my needs. Great dealership to deal with. I wouldn’t buy anywhere else. She is very thoughtful to my needs. Great dealership to deal with. I wouldn’t buy anywhere else. More

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Everyone there are very helpful. Always smiles on their face. Great greetings makes you comfortable. Have made friends with Uzma. Always smiles on their face. Great greetings makes you comfortable. Have made friends with Uzma. More

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Friendly family feel from the 1st contact thru the closing on our new car. No pressure and the feeling of dealing with people who care. Uzma Shafqat is the real deal - caring and genuine - a pleasure closing on our new car. No pressure and the feeling of dealing with people who care. Uzma Shafqat is the real deal - caring and genuine - a pleasure to work with ! More

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I recently purchased my third Cadillac, and the reason I go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and take go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and takes the time to work with you BEFORE AND AFTER the sale! She has met with me (post-sale) several times to help me understand the new technology of the car...what an amazing help! I can't thank her enough. I recommend working with her highly!! More

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