Doug Givler
Doug Givler at Kelly Cadillac
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Doug Givler | Page 3

Service Consultant

Kelly Cadillac

1986 State Road
Lancaster, PA 17601

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5.0
101 Reviews

Employee Video

5.0

101 Reviews

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101 Reviews of Doug Givler

January 16, 2023

Dealership Rating
Employee Rating

This is my third car buying experience with Kelly Cadillac and all of them were satisfying adventures. Uzma was my sells person for each purchase and with her soft-spoken assurance and concern I was More

by 1earp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2023

Kelly Cadillac responded

Good Afternoon Mr. Trammell, Thank you very much for your continued business. We value the confidence you place in us. We appreciate the 5 Star Dealer Rater Review, Uzma and the team will hear about your kind words (we agree!). Please know we look forward to taking care of you new CT4. Have a great day, you made ours! Sincerely, Kelley and Geoff Kelly

January 07, 2023

Dealership Rating
Employee Rating

I shopped another Cadillac dealership prior to stopping in at Kelly Cadillac. The difference in how I was treated was substantial. Kim, John and Geoff Kelly were excellent to deal with, and made me feel li More

by John in York, PA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kelly, Glenn Davis, Kim Cerny, John Templeton , Josh Houck, Rick Kirchoff

Jan 09, 2023

Kelly Cadillac responded

Hello John, Thank you very much for your business. We really appreciate the time you took to fill out the 5 Star Dealer Rater review. We look forward to taking great care of your XT6. Have a nice day! Sincerely, Kelley and Geoff Kelly

January 07, 2023

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Employee Rating

I will buy from no one else. Kelly Cadillac is way ahead of the rest. More

by Bulldog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2023

Kelly Cadillac responded

Hey now Woodwards! Thank you very much for your continued business. It is always our pleasure to sell you Cadillacs! We appreciate your 5 Star Dealer Rater Review (as always)!! We hope you have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

November 29, 2022

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Employee Rating

Joey and all the team at Kelly are amazing customer service is above and beyond. More

by Holly Lyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2022

Kelly Cadillac responded

Hello Holly! Thank you very much for your business. We hope you are enjoying your CTS. It is such a beautiful vehicle. We will make sure Joey hears about your 5 Star Dealer Rater Review. Have a great day and we look forward to taking great care of your CTS. Sincerely, Kelley and Geoff Kelly

November 23, 2022

Dealership Rating
Employee Rating

Uzma is a pleasure to work with. She is very professional, helpful and friendly. Everyone at Kelly has always been willing to do whatever is needed to help. As a long time customer I More

by DC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2022

Kelly Cadillac responded

Hello!! Thank you very much for your continued business. It is always nice to do business with nice people. We appreciate the 5 Star Dealer Rater Review. Have a great day. Sincerely, Kelley and Geoff Kelly

November 22, 2022

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Employee Rating

We walked on the lot looking to learn more about a Cadillac Escalade, and a few days later, we owned one! Kim was the first person to greet us, and she encouraged a test drive, and answered every qu More

by TheZooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2022

Kelly Cadillac responded

Hello Zooks! First of all, thank you for your business. We really enjoyed working with you both. Thank you for all of the recommendations and the social media interaction. So... how is your Escalade?? We look forward to taking great care of it. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

November 17, 2022

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Employee Rating

The treatment I received from Joey and the entire staff at Kelly Cadillac was second to none! They made me feel at home and part of the family. They are very transparent, and have a low pressure environme More

by The Lebos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2022

Kelly Cadillac responded

Hello Lebos!! Thank you very much for your business. We hope you are enjoying your CT5 - it is such a nice car. We will share your kind words with Joey. If you need anything, please get in touch. Have a great weekend. Sincerely, Kelley and Geoff Kelly

October 20, 2022

Dealership Rating
Employee Rating

Uzma was perfect and even came in on her day off for me. The experience was pleasant and exactly what I would expect from a professional establishment. Highly recommend Kelly Cadillac to anyone! I will be a More

by Cann.adrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Kelly Cadillac responded

Hello and THANK YOU!! We really appreciate your business and we hope you are enjoying your Escalade! The 5 Star Dealer Rater Review is so thoughtful of you! We will make sure everyone hears about your kind words and we are very happy to have you as a customer for life! Sincerely, Kelley and Geoff Kelly

October 16, 2022

Dealership Rating
Employee Rating

I am extremely pleased with Kim and Kelly Cadillac. Kim was very professional and helpful throughout the entire process of my sale. She is definitely a great asset to Kelly Cadillac because she since More

by sleitzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Kelly Cadillac responded

Hello Suzette, Thank you very much for the 5 Star Dealer Rater Review. We hope you are enjoying your new XT6. It is a beautiful vehicle. We always appreciate your continued business. Thank you and have a great day! Sincerely, Kelley and Geoff Kelly

August 30, 2022

Dealership Rating
Employee Rating

Amazing service. Will be a lifetime customer. Everyone at the dealership was terrific to deal with. More

by Mward10260mward10260@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Kelly Cadillac responded

Hello Michael, Thank you very much for your business. We KNOW you will enjoy your Escalade - it is such an eye catcher! We appreciate your 5 Star Dealer Rater review. It is our customers that make us enjoy what we do. Have a great day - you made ours! Sincerely, Kelley and Geoff Kelly

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