Doug Grills
Doug Grills at Dean Team Volvo Cars of St. Louis
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Doug Grills | Page 3

Service Advisor

Dean Team Volvo Cars of St. Louis

7700 Manchester Road
St. Louis, MO 63143

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4.8
53 Reviews

Languages Spoken

English English

4.8

53 Reviews

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53 Reviews of Doug Grills

September 23, 2021

Dealership Rating
Employee Rating

I was extremely pleased with my first service. It was great to have worked with Doug. He was very friendly and took time to discuss details of the the service with me. I very much appreciated his court More

by SJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 28, 2021

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you so much for your business and your great review. We're so glad to hear Doug was able to provide you with a positive service experience. Please let us know if you need anything else!

August 25, 2021

Dealership Rating
Employee Rating

Rapid and friendly service. Excellent follow up. Seems to really mean what they actually say. More

by pauldarr54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Gould, Alen Prohic

Aug 31, 2021

Dean Team Volvo Cars of St. Louis responded

Hi Paul! Thanks for your great review and your business. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

August 19, 2021

Dealership Rating
Employee Rating

Doug waited on me in the service department inquired if there was anything else that needs to be done while I was there. Directed me to the waiting room offered me a beverage. Satisfied with my service More

by Ljgjr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 24, 2021

Dean Team Volvo Cars of St. Louis responded

Thank you for your great review and your business. We're glad to hear our Service Department was able to provide you with a positive experience. Please let us know if there's anything else we can do for you!!

August 19, 2021

Dealership Rating
Employee Rating

Very efficient and organized operation. Friendly staff and always helpful. More

by jrashet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ray Richards

Aug 24, 2021

Dean Team Volvo Cars of St. Louis responded

Thank you for your great review and your business. We're glad to hear our Service Department was able to provide you with a positive experience. Please let us know if there's anything else we can do for you!!

August 16, 2021

Dealership Rating
Employee Rating

The service check-in area, waiting area and bathroom were clean. Every one was courteous and professional. Quality of service was very good. More

by Joyce.hilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 17, 2021

Dean Team Volvo Cars of St. Louis responded

Thank you for your great review and your business, Joyce. We're glad to hear our Service Department was able to provide you with a positive experience. Please let us know if there's anything else we can do for you!!

August 16, 2021

Dealership Rating
Employee Rating

Service started on time and the mechanic kept me informed on all work as it was in progress. Pricing could be lower but work was excellent More

by lonnieonyxzl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Gould, Alen Prohic

Aug 17, 2021

Dean Team Volvo Cars of St. Louis responded

Thank you for your great review and your business, Lonnie. We're glad to hear our Service Department was able to provide you with a positive experience. Please let us know if there's anything else we can do for you!

August 13, 2021

Dealership Rating
Employee Rating

Have been with DTVCSTL since 1997, and their service personnel and service advisors are terrific! When I bring the car in for service, they only do the work that is needed, but will let me know if ther More

by n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 17, 2021

Dean Team Volvo Cars of St. Louis responded

Thank you for your great review and your business. We're glad to hear our Service Department has been able to provide you continued positive experiences over the years. Please let us know if there's anything else we can do for you!! Thank you for your support and we look forward to seeing you next time.

August 03, 2021

Dealership Rating
Employee Rating

I’m new to this dealership and Doug was awesome. He was fair and nice and informative, and I really trusted him! Looking forward to seeing him around and hopefully working with him more. More

by Egsolom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Gould

Aug 03, 2021

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your great review and your business. We're glad to hear Doug was able to provide you with a positive experience! Please let us know if there's anything else we can do for you.

July 24, 2021

Dealership Rating
Employee Rating

Doug provided outstanding customer service and updating me on the status of my vehicle. Service team did a great job in checking my vehicle, rotating and balancing the tires. More

by jecopley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 27, 2021

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our Service Department was able to provide you with a positive experience. Please let us know if there's anything else we can do for you!

July 22, 2021

Dealership Rating
Employee Rating

The service advisors are very helpful and try to move your car through as soon as they can. Easy and friendly and the price is reasonable with factory parts. More

by John Pitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 27, 2021

Dean Team Volvo Cars of St. Louis responded

Hi John! Thank you for your business and your great review. We're so glad to hear our Service Department was able to provide you with a positive experience. Please let us know if there's anything else we can do for you!

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