Doug Grills | Page 3
Service Advisor
Dean Team Volvo Cars of St. Louis
7700 Manchester Road
St. Louis, MO 63143
Languages Spoken
English
53 Reviews
Write a Review53 Reviews of Doug Grills
September 23, 2021
I was extremely pleased with my first service. It was great to have worked with Doug. He was very friendly and took time to discuss details of the the service with me. I very much appreciated his court great to have worked with Doug. He was very friendly and took time to discuss details of the the service with me. I very much appreciated his courtesy and professionalism. He should be commended for exceptional service. More
August 19, 2021
Doug waited on me in the service department inquired if there was anything else that needs to be done while I was there. Directed me to the waiting room offered me a beverage. Satisfied with my service there was anything else that needs to be done while I was there. Directed me to the waiting room offered me a beverage. Satisfied with my service More
August 16, 2021
Service started on time and the mechanic kept me informed on all work as it was in progress. Pricing could be lower but work was excellent on all work as it was in progress. Pricing could be lower but work was excellent More
Other Employees Tagged: Tom Gould, Alen Prohic
August 13, 2021
Have been with DTVCSTL since 1997, and their service personnel and service advisors are terrific! When I bring the car in for service, they only do the work that is needed, but will let me know if ther personnel and service advisors are terrific! When I bring the car in for service, they only do the work that is needed, but will let me know if there is something that we should keep an eye on. I keep my Volvos for a long time (last one was 19 years, this one is 12 years so far. The service dept keeps my car in tip top shape. Doug did a great job keeping me informed of the progress, and letting me know as soon as my car was completed. More
August 03, 2021
I’m new to this dealership and Doug was awesome. He was fair and nice and informative, and I really trusted him! Looking forward to seeing him around and hopefully working with him more. fair and nice and informative, and I really trusted him! Looking forward to seeing him around and hopefully working with him more. More
Other Employees Tagged: Tom Gould
July 24, 2021
Doug provided outstanding customer service and updating me on the status of my vehicle. Service team did a great job in checking my vehicle, rotating and balancing the tires. me on the status of my vehicle. Service team did a great job in checking my vehicle, rotating and balancing the tires. More
July 22, 2021
The service advisors are very helpful and try to move your car through as soon as they can. Easy and friendly and the price is reasonable with factory parts. your car through as soon as they can. Easy and friendly and the price is reasonable with factory parts. More