Doug Harsh | Page 5

The gentlemen were all very courteous and, after going on a mini trip today, the work was done very well . I’ll be back ! a mini trip today, the work was done very well . I’ll be back ! More

by BonnieJean Verified Customer Verified Customer

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So yesterday i wrote a review about an experience i had about a service technician not doing the right thing. I wanted to update you to let you know that I received a very honest apology from Justin (not t about a service technician not doing the right thing. I wanted to update you to let you know that I received a very honest apology from Justin (not the tech) and they are refunding me 100% of my money. I offered to pay the service call which is only fair. Just wanted to update the situation and change my rating. I’ve always enjoyed working with Whites….mistakes happen but life goes on. More

by Carol Hahn Verified Customer Verified Customer

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Took my vehicle in for a prob with the seat belt. Was told it was not fixable and had to be replaced -almost $400. I got the faulty seat belt back (per my request) and I got out the piece that was “j Was told it was not fixable and had to be replaced -almost $400. I got the faulty seat belt back (per my request) and I got out the piece that was “jammed” in there in 15 seconds however I was told the technician was unable to get it out. More

by Carol Hahn Verified Customer Verified Customer

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Bought a 2024 Bronco and had it serviced for first time for oil change and tires rotated for oil change and tires rotated More

by mckelveytr3 Verified Customer Verified Customer

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Nice dealership nice people but I made an appointment a month out so I could be the first person. I got there when they opened and proceeded to wait 2 hours before they even moved it inside.to look at it month out so I could be the first person. I got there when they opened and proceeded to wait 2 hours before they even moved it inside.to look at it. What is the point of making an appointment to be left waiting. I have an hour drive to just get to the dealership. Very disappointed my time is valuable also More

by qmssa Verified Customer Verified Customer

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I have never had a bad experience with whites ford in Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that did Orrville Ohio! There service department is top notch and super knowledge they have saved me from paying another dealership $1,200 for work that didn't need done when I questioned what another dealer had told me my wife's car needed! There honest and professional! More

by Joshua R Verified Customer Verified Customer

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They did amazing and only took a couple of days! Justin, curt, and dough always keep me updated and will always come back! Justin, curt, and dough always keep me updated and will always come back! More

by kennedysamuel617 Verified Customer Verified Customer

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Do not know which one was Jacob Grimm? The checking of my used Escape before buying went fine. Only issues were: 1. There was a noticeable extra charge that was not spoken of before the The checking of my used Escape before buying went fine. Only issues were: 1. There was a noticeable extra charge that was not spoken of before the inspection. 2. Was hoping to speak to the mechanic (Eric Perry?) about a few things. More

by Iamiams2 Verified Customer Verified Customer

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They were honest with me about everything I would definitely recommend them I'll go back for sure definitely recommend them I'll go back for sure More

by timzook683 Verified Customer Verified Customer

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The service team was great and convenient. They picked up my car serviced it and returned all while I was at work! They picked up my car serviced it and returned all while I was at work! More

by TWILES Verified Customer Verified Customer

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