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Doug Howe
33 Reviews
33 Reviews
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33 Reviews of Doug Howe
August 13, 2025
I came in for an oil change and other services, and as always, I was pleased. Still not happy about the piece missing from my car that was removed without having a replacement piece available, but now thi always, I was pleased. Still not happy about the piece missing from my car that was removed without having a replacement piece available, but now this has become a Ford issue. I would hope that in the future, when a recall is called for, there is more consideration taken whether or not the recall part is in stock and can be replaced before arbitrarily removing a piece. I am not happy that I have a piece of tape now protecting my car but it is what it is. Overall though, I was happy with this experience. More
by btexpress1198
Verified CustomerOther Employees Tagged: Daniel Almaraz, Kristin Petersen, Angie Wagaman
August 12, 2025
With all honesty Austin Ford has been by far the best dealership I have been lucky enough to purchase new vehicles from. Used vehicles from. Service team is EXCELLENT. Above & Beyond helpful every ti dealership I have been lucky enough to purchase new vehicles from. Used vehicles from. Service team is EXCELLENT. Above & Beyond helpful every time. I put my trust into them with zero worries, once I'm back on the road. Sales to Finance to Service TO Managment staff are all great. I wish i could find more kind words to say to this Team. If you need anything. TRUST AUSTIN FORD. I always have. My wheels roll because of their hard work and dedication. Thank you ALL!!!! More
by Ryan Huinker
Other Employees Tagged: Steve Moline, Randi Sherwood, Daniel Almaraz, AJ Francis, Kristin Petersen
July 23, 2025
Howe did a great job taking care of me on my visit for the oil change the oil change More
by leehansen
Other Employees Tagged: Steve Moline
July 11, 2025
I have always had really good experiences at this dealership. The staff are friendly, fast and thorough. When I was paying this last visit, there was an elderly gentleman paying before me. It was tak dealership. The staff are friendly, fast and thorough. When I was paying this last visit, there was an elderly gentleman paying before me. It was taking a long time because he had a lot of questions. The staff person was so kind, patient and conscientious in answering all his questions. It was really great to see. This is a super place! More
by dave
Other Employees Tagged: Kristin Petersen
June 20, 2025
Horrible customer service. Have had the same problem with my car since I got it, and they could not figure out what was wrong with it till AFTER my warranty expired and refused Have had the same problem with my car since I got it, and they could not figure out what was wrong with it till AFTER my warranty expired and refused to help with warranty coverage. Ford is all around a BAD COMPANY! More
by NO23
Other Employees Tagged: Jonathan Nissly, Daniel Almaraz, Kristin Petersen
June 11, 2025
The reason why I am not giving this service center a 5 rating is because I am still waiting for a recall repair on my vehicle for a part that was unnecessarily removed when the shop knew they did not have rating is because I am still waiting for a recall repair on my vehicle for a part that was unnecessarily removed when the shop knew they did not have the part available to repair it. I was disappointed with that decision as it was something that I did not expect from Austin Ford Chrysler and was a bit amateurish in scope definitely not to the professional standards that I have come to expect from this shop, especially since they are an authorized dealer for Ford. There are some areas of this review that I am going to give a less than stellar review not because the department is universally bad, but because when using the Likert Scale, I tend to give points and then average them out and the average in some areas, is less than a perfect score. What is disappointing is that there has been no communication about when--or if--the repairs will ever manifest themselves which is even more frustrating given that the part was forceably removed with absolutely no solution or repair in sight for the foreseeable future. More
by btexpress1198
Other Employees Tagged: Randi Sherwood, Dustin Lerum, Daniel Almaraz, Angie Wagaman
June 11, 2025
Daniel Made sure paperwork was left for coworkers to complete the work while on vacation. complete the work while on vacation. More
by SRSEVERSON
Other Employees Tagged: Daniel Almaraz, Kristin Petersen , Rob Johanssen and other driver who gave me a ride.
June 02, 2025
Dealership is great. Mopar & Stellantis products are garbage and I can’t wait to get rid of my Ram someday soon Mopar & Stellantis products are garbage and I can’t wait to get rid of my Ram someday soon More
by ryan_huinker
Other Employees Tagged: Jonathan Nissly, Daniel Almaraz, Kristin Petersen
May 10, 2025
Steve in sales, Angie, Kristin in service. These people make my visits a pleasure. Fast and efficient, but still have a few minutes to make sure I have everything I need. These people make my visits a pleasure. Fast and efficient, but still have a few minutes to make sure I have everything I need. More
by mmerritt1
Other Employees Tagged: Daniel Almaraz, Kristin Petersen, Angie Wagaman
May 10, 2025
I’ve purchased several vehicles from them. Very friendly every time I visited. I would definitely recommend. Very friendly every time I visited. I would definitely recommend. More
by juliusgibson53
Other Employees Tagged: Steve Moline, Randi Sherwood, Jonathan Nissly, Daniel Almaraz, Chris DeLuna , Lindsey Chapek
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