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Kristin Petersen
95 Reviews
95 Reviews
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95 Reviews of Kristin Petersen
September 14, 2026
My car was first brought in for recall back up camera and back up sensor repair. When I called about the recall I was told that from what I described they would just replace the back up camera for the recall back up sensor repair. When I called about the recall I was told that from what I described they would just replace the back up camera for the recall and then get into the back up sensors. Once the car was there they informed me the camera was not available. The primary reason for the service was very frustrating. So now I have the car in shop and might as well fix the back up sensors, which was completed and working now. Then I picked up my car to find out the A/C was not working when it was working fine when I drove it in that day. Again very frustrating picking up the car at 5pm on a Friday to find something else is wrong when I brought it in and it was working. Left message with dealership about issue with no call back at all. The following Tuesday after not hearing back from the shop about my message of the A/C not working. I call the shop and the soonest they can get it in is Thursday. Drop the vehicle off and get a call once they get it in shop to an estimate of up to $2000 to replace A/C compressor and clutch. For a car that was working previously now I have a $2k bill to figure out. Have taken to my normal mechanic and got a $800 estimate for the same work. Will not recommend or bring any vehicles back to this shop. More
by mkza95
Verified CustomerOther Employees Tagged: Daniel Almaraz, Doug Howe
September 13, 2026
The newly remodeled service waiting area is much more inviting. It seemed that everyone went out of their way to be friendly and helpful. inviting. It seemed that everyone went out of their way to be friendly and helpful. More
by CM25MEIER
Other Employees Tagged: Daniel Almaraz, Doug Howe
September 11, 2026
The lady was pleasant, kind and friendly. She was very helpful and directed me to the right person to check out. She was very helpful and directed me to the right person to check out. More
by mgbieder
Other Employees Tagged: Doug Howe, Angie Wagaman
September 02, 2026
The service we got was A+! . Fast friendly and very easy to work with. They understood the problem and gave a solution really fast! . Fast friendly and very easy to work with. They understood the problem and gave a solution really fast! More
by Bauer327
Other Employees Tagged: Chris DeLuna, Tim Mossow, Mitzy Vazquez Aguirre
September 02, 2026
We are extremely grateful for the outstanding service and support provided during the major engine repair on our 2023 bus. Although the repair was outside the warranty period, the willingness to assist and h support provided during the major engine repair on our 2023 bus. Although the repair was outside the warranty period, the willingness to assist and help cover the cost demonstrated a strong commitment to customer service and partnership. The repair was completed professionally and efficiently, minimizing downtime and allowing us to return the vehicle to service quickly. Thank you for standing behind your product and supporting our operation when it mattered most. More
by tpcompliance
August 25, 2026
Randi did a wonderful job helping us with our concerns. She was very helpful with e everything we needed. The service is always great here. She was very helpful with e everything we needed. The service is always great here. More
by kenlundgren.kl
Other Employees Tagged: Randi Sherwood, Daniel Almaraz, Doug Howe, Angie Wagaman
August 25, 2026
Always very respectful and pleasant to work with. Had my vehicle ready in the time they told me Had my vehicle ready in the time they told me More
by cathynbruce
Other Employees Tagged: Daniel Almaraz
August 21, 2026
Went in for service on my explorer basically dint fix any of my problems did a update but dint tell use or have it noted of my problems did a update but dint tell use or have it noted More
by tvieths
Other Employees Tagged: Daniel Almaraz, Doug Howe
August 20, 2026
We pulled in one rainy day, about lunchtime, with a check engine light, and still a hundred miles to go that day. Your service desk staff sent a technician right out to troubleshoot our vehicle, and we were engine light, and still a hundred miles to go that day. Your service desk staff sent a technician right out to troubleshoot our vehicle, and we were back on the road within an hour! I havent recievedbetter service anywhere. Your dealershipand staff are to be commended for the friendly, prompt, and professional attention they gave. Thank you.. More
by dnbpierovich
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