Doug Howe
Doug Howe at Austin Ford Chrysler

Doug Howe

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.7
60 Reviews
4.7

60 Reviews

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60 Reviews of Doug Howe

June 02, 2026

Dealership Rating
Employee Rating

I arrived a day early(my error) and they were kind enough to work me in. I’m so grateful!’ Angie was a big help also. Thanks to all! More

by MJDSTANEK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angie

Jun 02, 2026

Austin Ford Chrysler responded

Thank you for your feedback. Doug and our team are glad we could fit your Chrysler Pacifica in on short notice. We appreciate you choosing us for your service.

May 21, 2026

Dealership Rating
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Thanks for getting my truck repaired quickly as i was heading on vacation with limited days to get my truck fixed. the service crew did an outstanding job. More

by grunny76
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Recommend Dealer
Yes
May 21, 2026

Austin Ford Chrysler responded

Thank you for letting us know we could get your Ram 1500 back in time for your vacation. The service crew will be thrilled to hear your compliments. Enjoy your trip!

May 13, 2026

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The excellence in the service department was very pleasant to notice and your cashier was very efficient and the service was outstanding More

by EO.COLE46
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2026

Austin Ford Chrysler responded

Thank you for highlighting the efficiency of our service department and cashier. We’re pleased the work on your Ford F-150 met your expectations and look forward to assisting you again.

May 08, 2026

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Employee Rating

Great service and provided rides to and from work. Completed my vehicle service ahead of the scheduled time. More

by lonniearndt79
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe

May 08, 2026

Austin Ford Chrysler responded

We’re glad our rides to and from work and prompt completion on your Ford F-250 made things more convenient for you. Doug and our service team appreciate the chance to return your vehicle ahead of schedule. Thank you for sharing your experience, and we look forward to helping you again soon.

May 07, 2026

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I was very happy with my service! !! Angie was extremely helpful in getting my new tires! More

by jimpete11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Angie Wagaman

May 07, 2026

Austin Ford Chrysler responded

We’re thrilled Angie made getting new tires for your Ford Fusion Hybrid a breeze. Thank you for trusting our service team with your vehicle. We look forward to helping you again.

May 06, 2026

Dealership Rating
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They get the job done but it take a long time. Seem to work hard. More

by Doitallwrongsuzzy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen , Mechanics

May 07, 2026

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

April 27, 2026

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The staff is very capable and very friendly. I feel blessed to have such a great team that I can trust. Gratefully, Millie Masse More

by prmasse
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Austin Ford Chrysler responded

We’re thrilled our team’s expertise and welcoming approach made your Ford Escape service a smooth experience. Earning your confidence is truly rewarding. Thank you for trusting us with your vehicle.

April 06, 2026

Dealership Rating
Employee Rating

From purchase to service nothing but excellent. Steve Moline, our 3rd purchase through him.. Doug, Taylor Evans kudos. Will be back More

by dwightdeboer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Taylor Evans

Apr 06, 2026

Austin Ford Chrysler responded

We appreciate you choosing us for your third Jeep purchase and the recent service visit. Doug will be happy to hear your kind words. We look forward to welcoming you back for your next Jeep purchase or service.

March 31, 2026

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First, I have no problem with the front of the house because this dealership has always treated my family fairly and well. However, I find it interesting that I filed a review, and because it was not More

by btexpress1198
Service Price Transparency
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Recommend Dealer
No
Apr 03, 2026

Austin Ford Chrysler responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 21, 2026

Dealership Rating
Employee Rating

angela is amazing, very kind & helpful. takes her time with specific descriptions of services done and needed. More

by chan.nessa.vc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Austin Ford Chrysler responded

It’s wonderful to hear that Angie took the time to walk you through every detail of your Jeep Grand Cherokee’s service. Ensuring you feel informed about what’s done and what’s needed matters a lot to our team. We look forward to helping you again on your next visit.

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