Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine

Doug Laymon | Page 29

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
449 Reviews

Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

7 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

Languages Spoken

English English

4.9

449 Reviews

Write a Review

449 Reviews of Doug Laymon

August 05, 2022

Dealership Rating

This is the best service I’ve ever had. They have a customer for life. More

by deecarter2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Jordan Reddish

Aug 05, 2022

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, Deecarter2323! Customer care is a priority at our dealership and your continued satisfaction is the goal. Don't hesitate to call us at 817-438-1700 or stop with questions about your new Subaru. We are always happy to help. Thank you, Doug Laymon, Sales Manager

July 30, 2022

Dealership Rating

Great experience from start to finish. Will definitely continue to do business with Five Star Subaru from servicing our Cross Trek to purchasing our next vehicle. Azrael was helpful and More

by ekardell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos

Aug 01, 2022

Five Star Subaru of Grapevine responded

Ekardell, We are so excited to help you enjoy your new Crosstrek! Azrael and I welcome you to stop by or give us a call at 817-348-1700 if there are features you would like to revisit. We appreciate you and your business at Five Star Subaru and look forward to seeing you again. Thank you, Doug Laymon, Sales Manager

July 27, 2022

Dealership Rating

Excellent experience as always. This is my 3rd purchase from 5 star subaru and every time I am extremely satisfied with the service and follow up. Azrael deserves a special mentio More

by JAS8912
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos

Jul 28, 2022

Five Star Subaru of Grapevine responded

Congratulations JAS8912! Azrael and I are excited to continue serving you at Five Star Subaru. Thank you for making your third purchase with us and please reach us any time at 817-438-1700. We are here to help you fully enjoy your new car. Your loyalty and repeat are truly appreciated, Doug Laymon, Sales Manager

July 21, 2022

Dealership Rating

Everyone at the Dealership were very Positive, and friendly. There up front and open attitude, makes buying a car easy. More

by awersland
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Hunter

Jul 22, 2022

Five Star Subaru of Grapevine responded

Thank you, awersland, for taking the time to share your Five Star Subaru shopping experience. Mitchell and I are here to help you enjoy your new car. We welcome you to stop by or call us at 817-438-1700 any time. Take care and please let us know when you have questions. Best Regards, Doug Laymon, Sales Manager

July 08, 2022

Dealership Rating

Dealing with our car sales person was great, available when I needed to ask a question or had a issue, but as fo the service department that is a different story all together, made an appointment on the p More

by TEXRECAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Inim, Kenny Wilder

Jul 09, 2022

Five Star Subaru of Grapevine responded

TEXRECAN, Customer satisfaction is always the goal at Five Star Subaru. It was a pleasure to help you and we hope to have the chance to do so again. Reach us any time at 817-438-1700. We are here to help you fully enjoy your new Subaru. Thank you, Doug Laymon, Sales Manager

July 06, 2022

Dealership Rating

We are very happy with our new Subaru Derick was happy to help us find what our needs were More

by normalopezrodriguez
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams , Corbin

Jul 06, 2022

Five Star Subaru of Grapevine responded

Narmalopezrodriguez, Congrats on the purchase of your new Subaru! The entire Five Star Subaru staff wants to help you fully enjoy your car. Reach Derek, Corbin, or me at 817-438-1700 at any time. Customer satisfaction continues to be our goal. Thank you for your review and business. Best Regards, Doug Laymon, Sales Manager

July 02, 2022

Dealership Rating

Amazing experience! Taylor made the process easy and I absolutely love my Forester! I would definitely do business with them again More

by kgilman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Greene, Brandon Fraikes

Jul 02, 2022

Five Star Subaru of Grapevine responded

Congratulations, kgilman, on your purchase at Five Star Subaru. We continue to be here for you. Let us know if you would like to revisit the features of your new Subaru at 817-438-1700. The goal is to help you fully enjoy your car. Thank you for shopping with Taylor and our team, Doug Laymon, Sales Manager

June 29, 2022

Dealership Rating
Employee Rating

The staff at Five star Subaru are fantastic! The dealership is clean and well kept. They made the buying process simple even in this crazy market! More

by arnottnicholas123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Jun 30, 2022

Five Star Subaru of Grapevine responded

Arnottnicholas123, We are so happy we could be of service at Five Star Subaru! Thanks for your 5-star rating and feedback. Brandon and I welcome additional questions at 817-438-1700. We want to share our knowledge to make this your best ownership experience. Best Regards, Doug Laymon, Sales Manager

June 27, 2022

Dealership Rating

Very nice reception area and plenty of salesmen to help you. I had talked with Jorden and had him help me decide on what to buy. So nice to have someone that helps stay within your price range with no pers More

by Janet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes , Jordan Reddish

Jun 28, 2022

Five Star Subaru of Grapevine responded

We are so happy to hear that you had a pleasant and smooth experience with our team at Five Star Subaru! Thanks so much for sharing, Janet. When Jordan or I can answer questions about your new Subaru, reach us at 817-438-1700. We appreciate you, Doug Laymon, Sales Manager

June 25, 2022

Dealership Rating

ssssWe were introduced to management and to others who might be useful to our car buying experience. Our salesman Steve was genuinely concerned about any possible delays and about making certain that the More

by makensjc
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes, Kenny Wilder, Casey Pierce , Steve in sales 10 Star.

Jun 25, 2022

Five Star Subaru of Grapevine responded

Makensjc, We are happy to hear that Steve and the Five Star Subaru sales team delivered such top-notch service! Thank you for shopping with us and for sharing your recommendation of our work. Call us with questions about your new Subaru at 817-438-1700. Take care, Doug Laymon, Sales Manager

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