Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine

Doug Laymon | Page 28

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
449 Reviews

Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

7 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

Languages Spoken

English English

4.9

449 Reviews

Write a Review

449 Reviews of Doug Laymon

November 03, 2022

Dealership Rating
Employee Rating

Excellent customer service throughout the whole process to help me find the car I needed More

by sspeckner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Ron Yon

Nov 04, 2022

Five Star Subaru of Grapevine responded

Sspeckner, Thank you for shopping at Five Star Subaru. Ron and our entire team want to make your driving experience memorable. Let us know when you have technical or care questions at 817-438-1700. Your satisfaction continues to be a priority. Take Care, Doug Laymon, Sales Manager

November 02, 2022

Dealership Rating
Employee Rating

Five Star Subaru of Grapevine always exceeds my expectations! They make the experience as painless as possible. During my scheduled service today, they thoroughly went through the process with me, More

by jakaybe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Five Star Subaru of Grapevine responded

Thank you for continuing to choose Five Star Subaru, jakaybe! We are grateful to receive your endorsement and we look forward to hearing from you again at 817-438-1700. It is always great to see you! Best Regards, Doug Laymon, Sales Manager

September 21, 2022

Dealership Rating
Employee Rating

Everyone was great. EB was easy to work with and I never felt like I was being “pushed” into a vehicle. More

by pdmerryman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Five Star Subaru of Grapevine responded

Pdmerryman, We are so excited to have your business at Five Star Subaru. EB and I want to make certain you fully love your new vehicle. Stop by or give either of us a call at 817-438-1700 when you have technical or care questions. It will be great to see you again. Thank you, Doug Laymon, Sales Manager

September 18, 2022

Dealership Rating
Employee Rating

Everyone informative,helpful. Actually stopped to make sure we understood how things would work with lease and did not try and pressure us at any point. More

by randi.stewart41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Kenny Wilder

Sep 19, 2022

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, randi.stewart41! We are excited to help you enjoy your new Subaru. Continue to stop by or call us at 817-438-1700 whenever you have vehicle questions. We are here for you. Thank you, Doug Laymon, Sales Manager

September 16, 2022

Dealership Rating
Employee Rating

They listen to what we were looking for and took care of us at a good price. More

by estlerbrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Hayden Knowles

Sep 17, 2022

Five Star Subaru of Grapevine responded

Estlerbrian, Welcome to Five Star Subaru. Providing you with focused services is the goal. When you have questions about your new Subaru, we remain available at 817-438-1700. Thank you for rating your visit. Best Regards, Doug Laymon, Sales Manager

September 09, 2022

Dealership Rating
Employee Rating

Excellent car buying experience. Friendly, fair and efficient. The sales rep EB was the best! More

by Riley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Prakash (EB) Ebburu

Sep 10, 2022

Five Star Subaru of Grapevine responded

Riley, What a pleasure to have you shop with us at Five Star Subaru. We want to make owning your new Subaru the best driving experience. Be sure to stop by or call us at 817-438-1700 any time we can share our knowledge. Thank you for your business and feedback! Best Regards, Doug Laymon, Sales Manager

September 08, 2022

Dealership Rating
Employee Rating

I had a great experience with Jordan and Steve. They both helped me a lot through the entire process. More

by crobleshgu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes, Brandon Fraikes , Jordan Reddish

Sep 09, 2022

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, crobleshgu! It was our pleasure to work with you at Five Star Subaru and we continue to be available for your technical and care questions. Let us know how we can help you enjoy your car at 817-438-1700. Thank you for your kind review! Best Regards, Doug Laymon, Sales Manager

August 31, 2022

Dealership Rating
Employee Rating

I don't know who Doug Laymon is but he called me to find out how my experience was. The only Sales Consultant I worked with was Clay Garrett and he was the BEST! Very customer service oriented, knowledgeabl More

by patricia.feager
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Garrett

Sep 01, 2022

Five Star Subaru of Grapevine responded

Patricia, You and your business are appreciated at Five Star Subaru. Thank you for recognizing Clay and his efforts to help you drive off in your new car. When you have technical or care questions, we are both available at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

Sep 01, 2022

patricia.feager responded

Doug, I edited my review and gave you five stars. I am grateful exceptional Sales Managers like yourself choose great Sales People like Clay Garett. I highly recommend Five Star Subaru of Grapevine for anyone thinking about buying a new vehicle. Clay made me feel like family. He was very caring, answered all my questions, never pushy, always informative, responsive, and professional. It would be an honor to continue to do business with Five Star Subaru of Grapevine.

August 13, 2022

Dealership Rating

Great service, very fair, great cars! Keep up the great work. Look forward to the next one. More

by SJALILIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2022

Five Star Subaru of Grapevine responded

Thank you, SJALILIAN, for choosing Five Star Subaru. Helping you fully enjoy your car is a priority and we welcome questions at 817-438-1700. Between visits, don't hesitate to give us a call. This recognition for so many of our staff is greatly appreciated! Thanks again, Marcus Procter, Service Director

August 10, 2022

Dealership Rating

I was able to test drive, ask questions, and secure a vehicle of my choice without feeling rushed or pressured. I appreciated this very much. More

by liberty1791
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

Aug 11, 2022

Five Star Subaru of Grapevine responded

Liberty1791, We want every visit to Five Star Subaru to be enjoyed. Thank you for shopping with us and please let us know if you have additional questions at 817-438-1700. We continue to be here for you. Best Regards, Doug Laymon, Sales Manager

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