Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine

Doug Laymon | Page 35

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
449 Reviews

Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

7 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

Languages Spoken

English English

4.9

449 Reviews

Write a Review

449 Reviews of Doug Laymon

December 31, 2021

Dealership Rating

Waiting for my car was worth the wait! LOVE my outback limited xt and Azeral was the very best informing of me of delivery dates along the way and answering all my wuestions!! More

by sandra28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos , Anthony Lombardo, Taylor when a Azeral was ill

Jan 03, 2022

Five Star Subaru of Grapevine responded

Hello sandra28, We are excited to help you fully enjoy your new Outback from Five Star Subaru. Azrael and I want to hear from you at 817-438-1700 any time you need our knowledge. Thank you for shopping with us and please stay in touch. Happy New Year, Doug Laymon, Sales Manager

December 19, 2021

Dealership Rating

The team was awesome. we did a re-delivery and really enjoyed the process we learned so much more about our Subaru than we could of by just reading the manual. They even rewashed the car for us. We reall More

by DROS9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander

Dec 20, 2021

Five Star Subaru of Grapevine responded

Hello DROS9, We are happy to hear you found the redelivery of your vehicle helpful. Any time you have technical or care concerns, please reach us at 817-438-1700. Thank you for choosing Five Star Subaru! Happy holidays, Doug Laymon, Sales Manager

December 11, 2021

Dealership Rating

Best experience I’ve had buying a vehicle. Everyone from our sales guy, Ron Singuluri, on up made the process very easy. More

by mrutter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander , Ron Singuluri

Dec 12, 2021

Five Star Subaru of Grapevine responded

Mrutter, Congratulations on your Five Star Subaru purchase! Thank you for taking the time to rate your experience. Please let Cameron or me know if there are features on your new vehicle that you would like to revisit. Call us any time at 817-438-1700. Happy Holidays, Doug Laymon, Sales Manager

December 03, 2021

Dealership Rating

Miss Hayden had been so nice and so professional in serving me when I was there to pick up my vehicle More

by zhangdq1112
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander, Brandon Fraikes , Jeff Davis

Dec 04, 2021

Five Star Subaru of Grapevine responded

Hello zhangdq1112, Customer satisfaction is important at Five Star Subaru. Thank you for recognizing Miss Hayden and please let us know how we can help you enjoy your vehicle at 817-438-1700. Customer service continues when you need us. Take Care, Doug Laymon, Sales Manager

Dec 04, 2021

zhangdq1112 responded

ye s

Dec 04, 2021

zhangdq1112 responded

Yes

December 02, 2021

Dealership Rating

I high recommend Five Star Subaru in Grapevine. They are efficient, friendly, honest, professional and a pleasure to work with. I highly recommend Mitchel Hunter (internet sales) and Mike in Service. This More

by Rommel3295
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Five Star Subaru of Grapevine responded

Hello Rommel3295! Congratulations on your new Outback Touring! Our goal is to make certain you always love your Subaru. Mitchell, Mike, and all of us are here to share our advice. Stop by or give us a call at 817-438-1700. Thank you and Happy Holidays, Doug Laymon, Sales Manager

November 28, 2021

Dealership Rating
Employee Rating

Fantastic experience! Salesman Mitchell, sales manager Doug, and the finance department delivered a unexpected, above and beyond experience. Would highly recommend Sam Pack's Five Star Subaru in Grapevine More

by JonMiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander, Mitchell Hunter , Jeff Davis, Anthony Lombardo

Nov 29, 2021

Five Star Subaru of Grapevine responded

Congratulations, Jon, on your purchase at Five Star Subaru! We want to make owning your new vehicle the best driving experience. Don't hesitate to call Mitchell or me at 817-438-1700. We are here to help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

November 18, 2021

Dealership Rating

For the past 3+ years from sales to service every visit has been an outstanding experience. Bought 2 cars (new and trade-up) over the past 3 years and couldn't be more content thanks to Taylor Greene, an e More

by SIMONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Five Star Subaru of Grapevine responded

Hello SIMONE, Thank you for your loyalty to Five Star Subaru. We really appreciate your trust in our staff and services. Call us any time we can answer your vehicle questions at 817-438-1700. Sincerely, Doug Laymon, Sales Manager

November 17, 2021

Dealership Rating

Mitchel knew the brz incredibly well despite it being a 2022 which he had not seen , he was polite friendly honest and never aggressively selling or pushy always excited and pleasant to talk with. More

by danmanuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Hunter, Kenny Wilder

Nov 18, 2021

Five Star Subaru of Grapevine responded

Hello danmanuk, We really appreciate your business at Five Star Subaru. Congratulations on your new BRZ! Stop by or give us a call at 817-438-1700 for our knowledge to help you fully enjoy your ride. Thank you, Doug Laymon, Sales Manager

October 30, 2021

Dealership Rating

Salesman Prakash Eb was very attentive to our needs and the finance department also provided very good service. More

by tiffanyp88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander

Oct 31, 2021

Five Star Subaru of Grapevine responded

Hello tiffanyp88, We are happy to have the chance to help you enjoy your new vehicle. Please stop by Five Star Subaru or give us a call at 817-438-1700. Customer care continues and we are to assist you in any way we can. Thank you for shopping with us! Best Regards, Doug Laymon, Sales Manager

October 30, 2021

Dealership Rating
Employee Rating

This Dealer is the absolute best daler in north texas they took such good care of me and I don't think I will ever shop anywhere oher that Sam Pack Five Star Subaru. Ask for Junior he is definitely the More

by RSXtypeS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Anthony Lombardo, Jordan Reddish

Oct 31, 2021

Five Star Subaru of Grapevine responded

Congratulations RSXtype$ on your Five Star Subaru purchase! Junior and I would love to hear from you again. Let us know when you have automotive questions at 817-438-1700. We will be ready to help. Thank you, Doug Laymon, Sales Manager

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