Doug MacAdam | Page 47

The Service teaem at Smythe volvo is always friendly, helpful and couteous. They make sure that the car is checked out for all things even if not on the scheduled maintainence or requested. Recently I h helpful and couteous. They make sure that the car is checked out for all things even if not on the scheduled maintainence or requested. Recently I had a radio issue and while I was explaining the rare problem, another service rep overheard and explained that he had had a similar issue last week and what had to be done. More

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The Smythe Volvo service department is a highly professional and friendly group of technicians. They are thorough, prompt, and always get the job done! I highly recommend them. professional and friendly group of technicians. They are thorough, prompt, and always get the job done! I highly recommend them. More

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The service at Smythe Volvo is consistently outstanding. The service representatives that I deal with are always very attentive and make me feel like my vehicles a priority. They are extremely professional The service representatives that I deal with are always very attentive and make me feel like my vehicles a priority. They are extremely professional and a pleasure to deal with. More

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I had a problem with my radio/Bluetooth. Doug helped me find the problem and it cost me nothing. He does a great job. Location is very convenient and shop is very clean. find the problem and it cost me nothing. He does a great job. Location is very convenient and shop is very clean. More

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On Friday, May 3rd, my Volvo S80 needed servicing for a small thing. Doug MacAdams made the appointment for the car the day before and early Friday morning, on May 3rd, I brought the car in and the repair small thing. Doug MacAdams made the appointment for the car the day before and early Friday morning, on May 3rd, I brought the car in and the repair was made in less than an half-hour. Smythe Volvo dealership is customer- friendly, does things in a timely fashion and the repair that was made was done in an efficient manner. The 2010 S80 is the best car I have ever owned and the dealership is 5-Star. Employee Doug MacAdams represents the dealership very well. I am sure he is a valued employee. -Bill Henry More

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I cannot say enough positive things about my experiences with the team at Smythe Volvo. I just picked up my new car a few days ago & they even make the experience of getting a new car pleasant. This is my with the team at Smythe Volvo. I just picked up my new car a few days ago & they even make the experience of getting a new car pleasant. This is my second car from Smythe which is why i also tagged the service team in my review. They are always helpful & friendly when i come in for service. I would not only recommend this dealership, i will continue to use them in the future More

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I've been a long-time Volvo user. The sales experience at Smythe is excellent and their servicing is terrific. They make it very easy, and I feel I get personal service, It's a pleasure doing experience at Smythe is excellent and their servicing is terrific. They make it very easy, and I feel I get personal service, It's a pleasure doing business with them. More

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Outstanding service at a fair price. Doug MacAdam always does a fantastic job following up and explaining the repairs (I have a 'heritage' Volvo - and he and the team keep it that way for me!). Keep up the does a fantastic job following up and explaining the repairs (I have a 'heritage' Volvo - and he and the team keep it that way for me!). Keep up the great work Doug and team! I won't go anywhere else (and there is a another Volvo dealer 5 minutes away from where I work- I think that tells it all!). More

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I brought in my 2008 C30 for a "no-crank, no-start" condition, and turned out to be a failed electronic steering column lock. My warranty expired a little over a year ago along with 52,000 on no-start" condition, and turned out to be a failed electronic steering column lock. My warranty expired a little over a year ago along with 52,000 on the clock. I also mentioned that I was a little disheartened being that I just made my last car payment a month ago. I have been with them since the day I bought the C30 and all of it's maintenance and repairs were done solely by them. For me, their honesty and transparency easily earned my full trust that they will always do the right thing. So, even after moving to New York, 25 miles away with another Volvo dealer 5 miles from my house, I still brought my car all the way to Summit, NJ for servicing. And I am a firm believer that loyalty is a BIG Plus. According to Tony, Sean honored the warranty through Volvo Goodwill Policy because of my impeccable service history, solid rapport and unwavering loyalty with them. It really felt good and reassuring that I chose the right place for all my car needs. Every service visit or even a simple inquiring phone call, Sean, Tony, Doug, Tom, Gary, the entire service team genuinely want to provide customers 100% satisfaction consistently, all day...everyday! Thank you Smythe Volvo! More

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We always take our Volvo vehicles for service at Smythe Volvo - The Service Department Managers are friendly, polite and we respect their professionalism. We always feel safe when we drive our Volvos ou Volvo - The Service Department Managers are friendly, polite and we respect their professionalism. We always feel safe when we drive our Volvos out of Smythe and confident that expect attention as been given to our needs. Doug MacAdam explains in detail the service/repair particulars and keeps us informed of the condition of our vehicles. The Managers and auto staff are GREAT! We would not use any other Dealership/Service Department. Thanks Smythe Volvo - Happy and Healthy New Year - The Martinsen Family More

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