Doug Martin | Page 2

Kwame was fantastic. The dealership had inventory on a truck I couldn’t find anywhere, and they made the experience seamless despite coming from far away to finalize the deal. I felt like I got a fair dea truck I couldn’t find anywhere, and they made the experience seamless despite coming from far away to finalize the deal. I felt like I got a fair deal on the truck and they treated me with respect, patience, and understanding. More

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I hate car shopping but needed a new car. Had a sleepless night just thinking about it. I went to Criswell Chevrolet in Thurmont Md and they made it a good experience. I will sleep well tonight. night just thinking about it. I went to Criswell Chevrolet in Thurmont Md and they made it a good experience. I will sleep well tonight. More

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Great people to work with. Everyone was very honest and professional. They had the car I wanted at a great deal. There was no funny business with pricing. My salesmen was on the Everyone was very honest and professional. They had the car I wanted at a great deal. There was no funny business with pricing. My salesmen was on the ball and responded to all my questions very quickly. More

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Repeat customer Traded my -1- year old Colorado on a 2018, got the color I wanted that was not available early 2017 model year. Mike Boyce and Doug Martin made the Traded my -1- year old Colorado on a 2018, got the color I wanted that was not available early 2017 model year. Mike Boyce and Doug Martin made the numbers work for me, very impressed, no pressure, paper work was a breeze.....great place to do business. Bill H More

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Number 4 This was our 4th purchase from Ken. Ken is a great salesman and a great guy. But I didn't nickname him LYIN' LAMB for nothing. Doug Martin knows the This was our 4th purchase from Ken. Ken is a great salesman and a great guy. But I didn't nickname him LYIN' LAMB for nothing. Doug Martin knows the best options for an HD truck. Jesse in finance is quick, efficient and great to work with. Wouldn't go anywhere else. See you for number 5 More

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Excellent first time car buying experience. Dropped by on a Saturday afternoon to inquiry about test driving a RAV4 I'd seen online. Mike Boyce immediately helped me, allowing both myself and my Dropped by on a Saturday afternoon to inquiry about test driving a RAV4 I'd seen online. Mike Boyce immediately helped me, allowing both myself and my girlfriend to drive the vehicle and was able to answer all my questions about it's features. I was quickly given a trade-in appraisal on my current car which was much higher than I'd been quoted elsewhere. They had no trouble with the light on my odometer being out and trusted my estimated mileage. His manager was slightly pushy about trying to make a deal that day but not so much that it detracted from my experience. After sleeping on the deal and double checking all the numbers I arranged to return Monday morning at opening to make my purchase. Mike kindly came in early to get the paperwork started before I arrived. While this was my first car buying experience I can't think of many ways future purchases could go better. More

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Great Deal Dougie Got a great price and deal from the guys at Criswell Chevy of Thurmont on my 2017 Colorado. Mike Boyce completed the sale with a great delivery exper Got a great price and deal from the guys at Criswell Chevy of Thurmont on my 2017 Colorado. Mike Boyce completed the sale with a great delivery experience. More

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A Plesant buying experience We bought a 2015 Trax elsewhere about a year and half ago. We had some ongoing issues with it so we entered the GM buyback program. At first we starte We bought a 2015 Trax elsewhere about a year and half ago. We had some ongoing issues with it so we entered the GM buyback program. At first we started looking at Malibu's about 6 months ago. That's where Criswell Thurmont comes into play. We found some vehicles we were looking for on their lot. We went into the dealership and Dave helped us through the process in getting a Malibu. Due to circumstances beyond our control we didn't get a Malibu through the program. We decided to wait On a 2017 Chevy Trax. Over a 4 month period throughout this tiring process, Dave and Doug helped us throughout every step of the way with countless follow ups to myself and various people within GM to make sure the process was as painless as possible. On December 3, 2016 I was finally able to get my new vehicle. From the start Dave was friendly, professional and diligent in his constant follow ups. Never once did I feel I was being pushed towards anything. I would definitely recommend Criswell Thurmont to other family, friends and colleagues and specially tell them to see Dave to get top notch service on their next vehicle purchase. More

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What a wonderful experience I found this dealership very easy to work with. Dave did an outstanding job in answering our questions and working with us till we found something th I found this dealership very easy to work with. Dave did an outstanding job in answering our questions and working with us till we found something that would work within our budget. I would highly recommend this dealership above any other in our area. We shopped around for quite a while and they were definitely looking to work with us and have us walk away happy customers. Dave, Doug, Jesse, and Rob are all assets to this company and they should feel honored to have such professional, respectful, accommodating men work for them. More

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"Great Experience" This was the best car buying experience I have had to date. Doug was very responsive to my inquiry and was able to move the transaction very quickly. This was the best car buying experience I have had to date. Doug was very responsive to my inquiry and was able to move the transaction very quickly. Mike was very helpful in answering all my questions I had about the vehicle and was very attentive and went out of his way to make this a very easy transaction. Jesse phenomenal!!! I felt like he had my best interest and he worked to get a better finance rate for me. This team at Criswell Chevrolet was certainly a great team to work with. I would certainly do business here again. More

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