Doug Phillips
Doug Phillips at Westside Lexus

Doug Phillips | Page 9

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
130 Reviews

I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.

4.9

130 Reviews

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Dealership Experience

20 yrs, 6 mos

Industry Experience

49 yrs, 11 mos

Specialties & Trainings

GM/Chrysler/Mitsubishi/Honda Dealer Management Grad

Lexus Master Certified

View more specialties & trainings

130 Reviews of Doug Phillips

April 04, 2021

Dealership Rating
Employee Rating

Danny and Doug were off the charts helpful. Lastly, Nam exemplified Lexus exceptionalism. The entire team was insightful and thorough. Though we fixed a problem with the passenger door dome light swi More

by RLSchwebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza , Nam Pham

Apr 05, 2021

Westside Lexus responded

Thank you for coming to Westside Lexus for your Lexus LC 500! We are very happy to hear that Danny, Doug, and Nam provided excellent service which made your buying experience a success. Safe driving out there!

March 26, 2021

Dealership Rating
Employee Rating

I Will buy from them if I need a car.Doug Phillips was I Will buy from them if I need a car. Doug Phillips was an excellent salesman and Ty Stanbery help me to make this excellent deal. More

by noryyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with Doug and Ty. Drive safely in your new vehicle, and we hope to see you again down the road! - The Westside Lexus team

February 17, 2021

Dealership Rating
Employee Rating

Great to deal with. Took a long time to get to finance, over 2 hours. Need to improve on that. Other than that all was good. More

by MICHAEL_B_FARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Feb 18, 2021

Westside Lexus responded

Michael - Thank you for the review! It is great to hear that you found the right vehicle at Westside Lexus. With regard to the rest of your feedback, we apologize if your visit took longer than we had anticipated. We strive to make the purchasing process go smoothly, and it is never our intention to inconvenience our guests. Drive safely in your new vehicle, and if there is anything more we can do to assist you, please do not hesitate to reach out. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

January 29, 2021

Dealership Rating
Employee Rating

This was THE best vehicle purchasing experience I have had this far. Doug Phillips is a knowledgeable and experienced sales representative and I felt very well taken care of. It was also a pleasure to wo More

by Dr D Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Jan 29, 2021

Westside Lexus responded

It makes our day to hear that our team gave you the best car-buying experience you have ever had! Thank you for trusting the Westside Lexus team and sharing your great feedback about Doug and JT. Congratulations and safe travels in your new ride!

January 02, 2021

Dealership Rating
Employee Rating

Shout out to Mr. Doug Phillips & Christian Davidson for the exceptional services. The transaction went so smooth, completed in just two days, and the vehicle is so exact as described or even better!. I More

by happydad99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

Jan 05, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Doug and Christian took such good care of you here at Westside Lexus, and we will be sure to let them know that you appreciate their help. We are proud that we earned your returning business, and it was our pleasure to assist you with your recent Lexus IS 250C purchase. We look forward to your next visit!

December 17, 2020

Dealership Rating
Employee Rating

I purchased a used car from out of state with Doug's help. He was fantastic to work with on the deal. He was quick, transparent, and offered up a deal I couldn't pass on. Next time I'm in town, I'll be More

by timothy.j.fern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Westside Lexus responded

Timothy, thank you for taking the time to leave us a review! We are so glad Doug took such good care of you here at Westside Lexus, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

December 07, 2020

Dealership Rating
Employee Rating

This is the 3rd car I’ve purchased from Doug Phillips at Weatside Lexus. His service is outstanding and he truly cares about his customers. I’ve referred several friends to him and will continue to do so. T More

by JBSULLIVAN35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Dec 07, 2020

Westside Lexus responded

Thank you for your loyalty to Westside Lexus. We are committed to taking excellent care of customers and I am happy to hear that Doug continues to hit the mark!

December 01, 2020

Dealership Rating
Employee Rating

Excellent Customer service. Easy to work with I am a return customer and have been very pleased with all of my purchases from westside Lexus. More

by gary.donelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Dec 01, 2020

Westside Lexus responded

Gary - thank you for your loyalty to Westside Lexus. It is wonderful to hear that our team continues to provide you with the 5-star service that we strive to offer. Hope to see you next time!

November 29, 2020

Dealership Rating
Employee Rating

Excellent customer service. Doug Philip was fantastic. This is is my 5th purchase from this store and him. Great customer service and customer loyalty. Nadeem Anwar More

by NAAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Nov 30, 2020

Westside Lexus responded

Nadeem - We can't thank you enough for coming back to Westside Lexus to work with Doug for the fifth time. Thank you so much for your continued support! We hope your new vehicle is treating you well.

November 22, 2020

Dealership Rating
Employee Rating

Mr. Doug Phillips is a gem! I started with an message request thru their website and he kept me informed via email. He was responsive, informative and a wealth of information. Just an all around good gu More

by Camille Guida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: My finance agent. I don't remember his name, sadly.

Nov 23, 2020

Westside Lexus responded

Thank you, Camille, for leaving Westside Lexus a five-star review! I am happy to hear that Doug was so helpful and that you were able to purchase a vehicle that best suits your needs. Congrats and safe travels!

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