Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Doug Phillips
Doug Phillips at Westside Lexus

Doug Phillips | Page 8

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
130 Reviews

I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.

4.9

130 Reviews

Write a Review

Dealership Experience

20 yrs, 6 mos

Industry Experience

49 yrs, 11 mos

Specialties & Trainings

GM/Chrysler/Mitsubishi/Honda Dealer Management Grad

Lexus Master Certified

View more specialties & trainings

130 Reviews of Doug Phillips

October 23, 2021

Dealership Rating
Employee Rating

Great service. Doug Phillips is the best. Very knowledgeable and easy to work with. I will return. More

by markspurrier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 25, 2021

Westside Lexus responded

Mark, we're pleased that Doug was wonderful to work with, and knowledgeable regarding the purcahse process here at Westside Lexus.

September 21, 2021

Dealership Rating
Employee Rating

Grate customer service Doug in the used cars was amazing would recommend to anyone looking to buy an auto. More

by Vicky Vedia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 21, 2021

Westside Lexus responded

We appreciate your kind feedback, Vicky! Doug will be happy to hear that you had a great experience working with us. We wish you the best in your new ride! - Westside Lexus

September 16, 2021

Dealership Rating
Employee Rating

Mike Nelson was incredible to work with. Very thorough knowledgeable professional and a pleasure to work with. Best People Best Service! More

by DRFoster11
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson , Manuel Gomez

Report | Print
Sep 17, 2021

Westside Lexus responded

Thank you for sharing your positive feedback! We appreciate your business and will certainly pass along your kudos to Mike. If there is anything we can do to earn your five stars, please don't hesitate to reach out. Take care! James Breaux - General Sales Manager - 1 (281) 558-3030

September 15, 2021

Dealership Rating
Employee Rating

MJ was kind and professional. Doug knew the car well, provided service documents when we came in the door and seemed genuinely committed to represent Westside Lexus with integrity. More

by rwykes@hilcorp.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez, MJ Rizvi

Report | Print
Sep 15, 2021

Westside Lexus responded

We are thrilled that you had such a positive experience with MJ and the team! Thank you for choosing Westside Lexus and for taking the time to review our work. Safe travels!

August 31, 2021

Dealership Rating
Employee Rating

Doug Philips has sold me 14 cars this experience was no different 1st rate. Doug made process easy. Difficult time since you so not have inventory More

by doug.campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 01, 2021

Westside Lexus responded

Doug, your sincere loyalty to Doug and the Westside Lexus team is unparalleled! We're glad that during this inventory shortage Doug was still able to find you the car you were looking for. Thank you for your continued patronage and whenever you need us next, we'll be here!

August 31, 2021

Dealership Rating
Employee Rating

David our salesman was impeccable. He was nice,very thorough,and basically went above and beyond to make us happy. This was the best car buying experience I've ever had. More

by deezy1575
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff, Christian Davidson

Report | Print
Aug 31, 2021

Westside Lexus responded

We're elated to hear we've set a new standard in your vehicle-buying experience! Thank you for the terrific review and for taking your business to Westside Lexus - we wish you many safe and happy miles in your new ride!

August 26, 2021

Dealership Rating
Employee Rating

Excellent deal with Mr.Shekar Shroff thank u so much !! Kind wise man will definitely shop again with him love my ES Lexus 350 sedan More

by Javidiaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff

Report | Print
Aug 26, 2021

Westside Lexus responded

Congratulations on your brand new Lexus ES 350! Shekhar will be delighted to know that his wisdom and hard work really made your experience a positive one. We're so grateful for your business with Westside Lexus and we hope you enjoy every mile in your new car!

Aug 26, 2021

Javidiaz responded

Thank u once again for giving me dream car

August 04, 2021

Dealership Rating
Employee Rating

Very large. Very expansive inventory. Doug Phillips was very informative and competent internet sales manager for certified vehicles. His communication led us to drive 180 miles to the dealership. More

by Jackrabbit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 05, 2021

Westside Lexus responded

Thank you for going out of your way to work with Doug and the Westside Lexus team! It fills us with pride knowing we are delivering this level of service to our valued guests. Enjoy your new ride and have a great day!

May 28, 2021

Dealership Rating
Employee Rating

Great experience, clear, accurate and honest communication from beginning to the end! Doug is very knowledgeable and very professional, I will be a repeat customer! More

by kev1802011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 30, 2021

Westside Lexus responded

Thank you for the stellar review and positive comments about Doug! We agree and feel lucky to have him on the Westside Lexus team. We're grateful for your business and look forward to working with you again down the road!

May 20, 2021

Dealership Rating
Employee Rating

Doug was highly responsive and helpful. He responded quickly to my inquiry and appeared to be transparent with his answers. I will recommend him and this dealership to anyone. More

by HICKOKWJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 20, 2021

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Doug and the team. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus down the road!

1
...
7
8
9
...
13

Dealership Inventory (775 Vehicles)

new 2026 Lexus TX 500h car, priced at $76,257
2026 Lexus TX 500h
new
Silver exterior
Automatic
All-wheel Drive
$76,257
View Details
used 2021 Nissan Murano car, priced at $24,888
2021 Nissan Murano
used
Pearl White exterior
CVT
Front-wheel Drive
$24,888
View Details
used 2019 Lexus RX 350 car, priced at $24,888
2019 Lexus RX 350
used
Cashmere Metallic exterior
Automatic
Front-wheel Drive
$24,888
View Details
used 2018 GMC Yukon car, priced at $19,888
2018 GMC Yukon
used
Iridium Metallic exterior
Automatic
Rear-wheel Drive
$19,888
View Details
new 2026 Lexus RX 350 car, priced at $63,148
2026 Lexus RX 350
new
Red exterior
Automatic
Front-wheel Drive
$63,148
View Details
new 2026 Lexus RX 350 car, priced at $64,748
2026 Lexus RX 350
new
Black exterior
Automatic
All-wheel Drive
$64,748
View Details
View All Inventory