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Doug Ranzer
Doug Ranzer at Longo Toyota of Prosper

Doug Ranzer

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

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5.0
122 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

English English

5.0

122 Reviews

Write a Review

122 Reviews of Doug Ranzer

June 23, 2025

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Employee Rating

Excellent service and communication. Doug was great to do business with. He took care of all of my needs and was very personable More

by Libamichael
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Recommend Dealer
Yes
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Jun 23, 2025

Longo Toyota of Prosper responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Doug provided you with excellent service. We truly appreciate your support and look forward to serving you again. Team Longo

June 22, 2025

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Employee Rating

Kenneth James, Cameron and Seth are friendly courteous and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their m More

by Chris.harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Araujo, Billy Stewart, Kenneth James, Daniel Sanchez, Andrew Palencia, Cameron Knott, Seth Clay, Preston Mitchell, Lawrence Caudillo

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Jun 23, 2025

Longo Toyota of Prosper responded

Thank you for your kind words and recognition of our team! We’re so proud to hear that Kenneth, Cameron, and Seth provided you with a friendly, courteous, and respectful experience. It’s also wonderful to see our management team acknowledged for their leadership and dedication. At Longo, our goal is always to provide exceptional service to every guest, and your feedback truly means a lot to all of us. Thank you again!

Jun 23, 2025

Chris.harry responded

Kenneth James, Cameron and Seth are Team Service Advisors. They work together and provide exceptional service. Daniel, David, Billy, Andrew, and Preston are part of the Management Team and are always willing to speak to guests about any concerns. Longo Toyota Of Prosper is the only dealership where I purchase a new Toyota or bring one for service. Thank you

May 29, 2025

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Employee Rating

Service writer Doug at Longo Prosper Toyota and the tire mechanic are top notch, fast , and professional .What a great experience I drive from Rockwall to get my service done there. 5 thumbs up. Tell them More

by mjjj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tire Mechanic

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May 29, 2025

Longo Toyota of Prosper responded

Thank you for the fantastic review! We're so glad to hear that Doug and our tire technician provided you with fast, professional service. It means a lot that you drive all the way from Rockwall to visit us — we truly appreciate your loyalty and trust. We'll be sure to pass along your kind words to Doug and the team. And we love the “5 thumbs up” — that made our day! Team Longo

May 29, 2025

mjjj86 responded

👍

April 17, 2025

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Employee Rating

I’ve owned Toyotas for 20+ years. For that amount of time Doug Ranzer has been my service tech first at Pat Lobb Toyota, and now at prosper Toyota. If not for Doug, I don’t know that More

by bso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Longo Toyota of Prosper responded

We deeply cherish your loyalty and the exceptional service Doug provides. Thank you for being a valued customer for over 20 years - Team Longo

April 14, 2025

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Purchased my Highlander here, still drive the 30 miles to get it serviced due to consistent great customer service. More

by stevenmorehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Longo Toyota of Prosper responded

Thank you for your review. We know you have many choices when selecting a car dealer and we're honored you have selected us - Longo Toyota of Prosper

March 18, 2025

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I bought my car from RW in 2020 and have my vehicle serviced at Longo. Great place to buy and keep your car running smoothly. More

by nicoleinman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Orsburn, Weston Wallace, Seth Clay

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Mar 18, 2025

Longo Toyota of Prosper responded

It's great to hear that you purchased your car from RW in 2020 and continue to have it serviced at Longo Toyota of Prosper with Doug. Keeping your vehicle running smoothly is important, and we're glad Longo has been a reliable place for you. We appreciate your continued trust and look forward to assisting you in the future.

February 09, 2025

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Employee Rating

Doug has been the service advisor for all of our Toyota vehicles since he previously was with Pat Lobb Toyota. We followed him to Longo Toyota of Prosper even though it was farther from our residence due t More

by Jkschaumburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Longo Toyota of Prosper responded

It’s great that you’ve built such a strong relationship with Doug over the years! It’s clear he’s earned your trust with his excellent customer service and honesty. Following him to Longo Toyota of Prosper speaks volumes about how much you value his expertise. Having that kind of consistency with someone who knows your vehicles and treats you right makes all the difference!

January 16, 2025

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I was so impressed with the customer at Longo Toyota, that I felt like I was at a Lexus dealership. Outstanding! Doug and team were awesome, thank you very much. More

by mabltr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience! We’re so glad to hear that your visit to Longo Toyota of Prosper was so impressive, and that Doug and the team made such a positive impact. We strive to provide the highest level of service, and it’s great to know that you felt like you were at a Lexus dealership. Make it a great day

January 10, 2025

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Employee Rating

They were really quick with my service and on time and always friendly. The office is always clean More

by mark_kokaram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Sanchez

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Jan 10, 2025

Longo Toyota of Prosper responded

Thank you for your wonderful feedback! We’re glad to hear that you had a quick and on-time service experience, and that our team was friendly. We also take pride in keeping our office clean for our customers. Please stay safe, it's cold in Texas - Team Longo Toyota of Prosper

October 31, 2024

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Employee Rating

It’s Always a great experience at Longo Toyota of Prosper. I highly recommend them More

by Yaegerc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 31, 2024

Longo Toyota of Prosper responded

We're humbled to serve you @ Longo Toyota of Prosper and please hurry back

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