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Doug Ranzer

Overview Reviews (141)

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Doug Ranzer

Doug Ranzer | Page 10

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

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5.0

141 Reviews

Overview Reviews (141)

Dealership Experience

7 yrs, 10 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English

5.0

141 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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141 Reviews of Doug Ranzer

January 21, 2022

Dealership Rating

Employee Rating

In and out in less than 90 mins for a 30K check up without any “surprises”. without any “surprises”. More

by Jim Minor

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 21, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and delighted Doug took wonderful care of you and your investment (car). Hurry back - Team Longo

January 20, 2022

Dealership Rating

Employee Rating

Great service, quick repair work, knowledgeable service technicians and fair pricing makes this dealership great. I will continue to be a loyal customer. technicians and fair pricing makes this dealership great. I will continue to be a loyal customer. More

by wstoebe

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 20, 2022 -

Longo Toyota of Prosper responded

What a great way to begin our day @ Longo Toyota of Prosper Svc Dept. We cannot wait to share this review with Doug, We know it's going to make his day, it certainly has made ours - Have a wonderful rest of your week and hurry back - Team Longo

January 19, 2022

Dealership Rating

Employee Rating

Great service and friendly staff. Easy access to the service app and convenient schedule dates. service app and convenient schedule dates. More

by dailahaina

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 19, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your auto care needs and make sure you hurry back

January 15, 2022

Dealership Rating

Employee Rating

Real people that work hard for your business. From sales to service some of the most professional people out there. No BS, just good service. to service some of the most professional people out there. No BS, just good service. More

by Launce

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Araujo, Billy Stewart, Kenneth James, Jose Uribe, Weston Wallace, Daniel Sanchez , Dean Maiden, Tony Pan

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Jan 17, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you Launce and we never want you going any where else but Longo Toyota of Prosper (&) Thank you for entrusting the team to handle your auto care needs.

January 13, 2022

Dealership Rating

Employee Rating

Great service and kind staff. I will return and have all of my Toyota vehicles serviced at this dealer. of my Toyota vehicles serviced at this dealer. More

by Cmstanley08

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Araujo, Weston Wallace

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Jan 13, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and make sure you hurry back - Team Longo

December 18, 2021

Dealership Rating

Employee Rating

Fast, accurate and friendly. Doug Ranzer is always a top professional and efficiently managing all aspects of the visit. professional and efficiently managing all aspects of the visit. More

by chadgill8

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Araujo

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Dec 20, 2021 -

Longo Toyota of Prosper responded

Thank you for your your shout on DealerRater, We're delighted to read of the caring attention provided by Doug. Have a great rest of the week and Happy Holidays - Team Longo

December 14, 2021

Dealership Rating

Employee Rating

Always courteous and prompt. Called before repairing a new issue . Texted when vehicle was done and quickly checked out. Great dealership new issue . Texted when vehicle was done and quickly checked out. Great dealership More

by Jhaus

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Weston Wallace

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Dec 14, 2021 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're honored to serve you! Team Longo

November 25, 2021

Dealership Rating

Employee Rating

Took my recently purchased FJ up for a once over and the service team did a great job of making sure it was road ready and safe for my son to drive service team did a great job of making sure it was road ready and safe for my son to drive More

by Greg

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 02, 2021 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your Svc visit to Longo Toyota of Prosper. Glad to read of the caring attention provided by the Team. Have a great week and hurry back - Team Longo

November 09, 2021

Dealership Rating

Employee Rating

Great facility. They always take good care of me when I come in for my vehicle maintenance. Very friendly and knowledgable staff. Large comfortable spaces to wait for service to be completed. come in for my vehicle maintenance. Very friendly and knowledgable staff. Large comfortable spaces to wait for service to be completed. More

by Rett.Hamby

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 10, 2021 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper, we're honored to serve you and we will make sure Doug receives a copy of this, we know it's going to make his day - Hurry back - Team Longo

November 03, 2021

Dealership Rating

Employee Rating

Vey clean and service people very pleasant and informative and fast service. Would recommend to others informative and fast service. Would recommend to others More

by mj.scooter21

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Araujo, Kenneth James, Weston Wallace , Dean Maiden

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Nov 04, 2021 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - We're honored to serve you and hurry back