Doug Rice
Doug Rice at Younger Nissan of Frederick

Doug Rice | Page 10

Service Advisor

Younger Nissan of Frederick

7418 Grove Road
Frederick, MD 21704

Contact Me
5.0
254 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

25 yrs, 9 mos

Specialties & Trainings

6 time winner for Award of Excellence

NISSAN SILVER CERTIFIED

5.0

254 Reviews

Write a Review

254 Reviews of Doug Rice

February 11, 2017

Dealership Rating
Employee Rating

Excellent Service My transmission on my current car needed to be replaced, and Steve and Philip really worked hard to get me into a new car at the best possible value. More

by Chrisg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay , Steve Latour, Philip Sizemore

Mar 03, 2017

Younger Nissan of Frederick responded

Good job team for taking care of our customers . Thank You Steve Farley GM

February 09, 2017

Dealership Rating
Employee Rating

There isn't enough stars I hit a deer and they restored the body and paint to perfection! Cant thank these guys enough. Great work. Professional and worked well with my insura More

by Jessica H Spurgeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergiu Pricepa , Jason Barber, Allen Bostic, Jay Rowse, Bill Sprague, Matt Swaim

Mar 03, 2017

Younger Nissan of Frederick responded

Bill tel the team this customer is happy keep up the good work. Thank you Steve Farley GM

February 08, 2017

Dealership Rating
Employee Rating

Repairs and communication are terrific. Both times have been exceptional. Easy access to service lanes, they kept me up to date with status if taking a while, and it was easy to get an appoi More

by mds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Bostic

Mar 03, 2017

Younger Nissan of Frederick responded

Service way to take care of customer, keep it up. Thank you Steve Farley GM

December 09, 2016

Dealership Rating
Employee Rating

Purchase a new vehicle Mr Latour was excellent and took his time to explain the features on the vehicle we leased we are very happy with his service. Thank you Steve for all More

by Emily and Ed3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay , Steve Latour, Brian Rogers

Dec 09, 2016

Younger Nissan of Frederick responded

Great news Steve your customers where very happy with the purchase just like so many over the years , keep it up. Thanks Steve Farley GM

October 29, 2016

Dealership Rating
Employee Rating

Great service! We have purchased four vehicles over the past 17 years from this dealership and continue to have our vehicles serviced with them. The confidence we h More

by Titan2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay , Steve Latour

Oct 31, 2016

Younger Nissan of Frederick responded

New TITAN! Nice and Congrats! We appreciate your loyalty over the past 17 years and hope to see you in the near future for your servicing needs as well. -Steve Farley, GM

October 16, 2016

Dealership Rating
Employee Rating

Always a pleasant experience! I have purchased 5 new cars from this dealership and the sales, finance, and service folks are always a pleasure to deal with. This last time, we had More

by Kgrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay, Sergiu Pricepa , Chris Curry, Steve Latour

Oct 17, 2016

Younger Nissan of Frederick responded

Great to hear you had a pleasant experience at Younger Nissan. Thank you for your loyalty and congrats on your new vehicle. It is always nice to hear from our guest and that hey felt welcomed and accommodating. Thank you for choosing us and we will see you in service soon. Happy Motoring, Steve Farley, GM

August 19, 2016

Dealership Rating
Employee Rating

Poor service Everyone seemed to be too busy with other people. I waited for over 30 minutes for a 3 minute ride. I would have liked to have returned to work soon More

by rob.truelove@signsbytomorrow.com
Recommend Dealer
No
Aug 23, 2016

Younger Nissan of Frederick responded

Rob, we truly apologize for any inconvenience we may have caused. We appreciate you bringing this to our attention. We do believe in top notch customer service and the delay was not intentional. Please let me know if there is anything we can do for you, we would like the opportunity to show you how great Younger Nissan really is. Thank you, Steve Farley, GM

August 18, 2016

Dealership Rating
Employee Rating

Completely satisfied, expectations exceeded! There are not many businesses left that you can match your actual experience to their mission statement of service. Younger Nissan of Frederick howeve More

by HappyNewNissianOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Caudell, Steve Latour, Kyle Warfield

Aug 23, 2016

Younger Nissan of Frederick responded

Wow! What an awesome review, thank you so much. The Nissan Rogue is a beautiful SUV and we know you will love it. It is great to hear that Steve and the finance team were able to get you exactly what you were looking for with no pressure. We appreciate you and can't wait to see you in the service department so we can take care of your beautiful investment. Happy Motoring, Steve Farley, GM

August 14, 2016

Dealership Rating
Employee Rating

Trustworthy and Considerate While I have purchased my vehicles from other private parties instead of through Younger Nissan of Frederick they have established and built upon a pu More

by Andrew Palmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Warfield

Aug 15, 2016

Younger Nissan of Frederick responded

Andrew, we are happy to hear that your expectations for future car buying experiences has been raised. Thank you for the kind words and congratulations on the new vehicle. -Steve Farley, GM

July 29, 2016

Dealership Rating
Employee Rating

Outstanding customer service! Purchased both a Pathfinder and a Murano at Younger Nissan. Have continued to receive outstanding customer service before, during, and after our purch More

by Jamie F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Farley , Philip Sizemore

Aug 04, 2016

Younger Nissan of Frederick responded

Thank you for choosing Younger Nissan of Frederick and welcome to the family. We thank you for your 5 star review and for your kind words about customer service. We will see ya next time! -Steve Farley, GM

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