Doug Rice
Doug Rice at Younger Nissan of Frederick

Doug Rice | Page 11

Service Advisor

Younger Nissan of Frederick

7418 Grove Road
Frederick, MD 21704

Contact Me
5.0
254 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

25 yrs, 9 mos

Specialties & Trainings

6 time winner for Award of Excellence

NISSAN SILVER CERTIFIED

5.0

254 Reviews

Write a Review

254 Reviews of Doug Rice

July 02, 2016

Dealership Rating
Employee Rating

good cars and good service I just got a used Murrano about a week and one half ago , the car was the right price but when I got it home it had a few problems, I called Younger More

by stevel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Latour

Jul 14, 2016

Younger Nissan of Frederick responded

Bob, There is no feeling worse than knowing that you purchased something that was not up to your expectations, but it is a great feeling to know that you and your new vehicle was taken care of. And Younger Nissan of Frederick were able to we met your expectations. We thank you for putting your trust in us. Thank you for sharing your experience. -Steve Farley, GM

June 20, 2016

Dealership Rating
Employee Rating

Purchasing a car was never easier. Younger Nissan has been doing my service work since 2005 because of the great of the treatment I get. I decided to purchase a new Pathfinder, the sa More

by Althecarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Clark, Brian Rogers, Philip Sizemore, Kyle Warfield

Jun 25, 2016

Younger Nissan of Frederick responded

Since 2005! Thank you for your loyalty. We are greatly appreciate you for being a loyal customer and part of the family. Congratulations on your new Pathfinder, we are pleased to hear that Phil was able to make your experience so relaxing. See you in service, Steve Farley, GM

May 20, 2016

Dealership Rating
Employee Rating

Quality Service You have to admit, we all dread the idea of having to buy a car with the potential for being "on guard", dealing with high pressure sales and/or finan More

by MONAJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay , Steve Latour, Jillian - Service/Cashier

Jun 03, 2016

Younger Nissan of Frederick responded

Monaji, thank you so much for being such a loyal customer to Younger. We thrive to be the best and hearing these kind words from you means a lot. We are truly grateful that you took the time to share your story. We wish you the best, Steve Farley, GM

March 27, 2016

Dealership Rating

Great Experience I have had previous experience with the service department which never felt to be prompt, friendly and outstanding care. Nathan was a sell specialis More

by RilF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay , Allen Bostic, Nathan Cipperly, Nick Dibiase

Mar 28, 2016

Younger Nissan of Frederick responded

I am very happy to hear that your purchase experience was 100% stress free - as it should be. Our team strives to provide the very best in customer service, and it sounds like they did so for you! Thank you for the opportunity to earn your trust and for sharing your experience in this review. Let us know if we can be of further assistance. Wishing you many happy adventures in your new Pathfinder, Steve Farley GM-Younger Nissan of Frederick

March 26, 2016

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Employee Rating

Returning Customer This is our 6th car that we have purchased from this dealership going back to the old days on east street, then known as Jenkins Olds Nissan. We have More

by Russell Eicher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay , Nick Dibiase, Steve Latour

Mar 28, 2016

Younger Nissan of Frederick responded

We love returning loyal customer such as you. And we greatly appreciate your trust in our team time and time again! From the old days to the present, we are here to help with all of your automotive needs. Please know that we are just a phone call away if you need any assistance. Thank you for sharing your Younger Nissan experience in this review. Wishing you many happy miles, Steve Farley GM-Younger Nissan of Frederick

March 13, 2016

Dealership Rating
Employee Rating

Staff at Younger Nissan Feel Like Family After our Juke (which we had purchased new) got totaled in an accident, we went straight back to our friends at Younger Nissan in search of our next v More

by Samson10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Farley, Edward Beleznay , Nathan Cipperly

Mar 22, 2016

Younger Nissan of Frederick responded

At Younger Nissan, we want everyone to feel right at home, and a part of our family. Whether it is a sales or service visit, our team takes great pride in making sure your automotive needs are met; that our customers are well taken care of. We enjoy the loyalty of customers such as you and appreciate the trust you have placed in our team. Please know that we are just a phone call away if we can be of further assistance. Wishing you all the best, Steve Farley GM-Younger Nissan of Frederick

December 31, 2015

Dealership Rating

The helpful dealership. I have been looking for a Jaguar XJ for about six months now since my lease was nearing its end. They just happen to have my color combination on the More

by alanidoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay, Sergiu Pricepa , Kevin Caudell, Mike Schirf

Dec 31, 2015

Younger Nissan of Frederick responded

Thank you for sharing your purchase experience in this review! Definitely sounds like it was meant to be; perfect timing, perfect car, perfect color. We are happy to have made it happen for you. Thank you for trusting in our team, either for sales or service, we are here to help in any way we can. Please don't hesitate to give us a call if we can be of further assistance. Wishing you many happy miles in your "new" Jaguar. It sure is a beautiful car. All the best to you in 2016! Sincerely, Steve Farley GM-Younger Nissan of Frederick.

December 21, 2015

Dealership Rating

Great People You won't find a more friendly experience whether your touch point is purchase, service, sales or finance. My sales rep Steve has top-to-bottom knowl More

by tomfl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Dibiase, Steve Latour, Kyle Warfield

Dec 22, 2015

Younger Nissan of Frederick responded

Thank you so much for sharing your Younger Nissan experience in this review. It is always good to hear feedback on how our team is doing. Sounds like we took care of all your questions and concerns on your new Rogue! Please don't hesitate to let us know if we can be of further assistance. Wishing you many happy miles! Sincerely, Steve Farley GM-Younger Nissan

December 18, 2015

Dealership Rating

Awesome experience I had such a great experience. Everyone went above and beyond to make me a happy customer. I will definitely go back to this dealership again and agai More

by Jso1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Farley, Edward Beleznay, Sergiu Pricepa , Jason Barber, Allen Bostic, Jim Burdis, Kyle Warfield

Dec 18, 2015

Younger Nissan of Frederick responded

We are glad to hear that we succeeded in our number 1 mission - taking excellent care of our customers! Thank you for sharing your Younger Nissan experience in this review. We appreciate your trust in our team and this great review! Please let us know if we can be of further assistance. All the best to you. Steve Farley GM- Younger Nissan

December 06, 2015

Dealership Rating

service Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. More

by Tat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2015

Younger Nissan of Frederick responded

Trust in your service department, and the folks that keep your vehicle running in tip top shape is paramount! We depend on our cars everyday, and when something goes wrong it can be very frustrating. Our approach is to take that frustration away by providing excellence in customer / vehicle care...in a timely, friendly and efficient manner. Sounds like we did just that! Thank you for sharing your experience in this review and for putting your trust in Younger Nissan of Frederick. Please don't hesitate to give us a call if we can be of further assistance. Sincerely, Steve Farley GM -Younger Nissan

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