Doug Rice | Page 13

Great Service Mr.Rice helped me out when I was concerned about my 19 year old Nissan truck. He really listened to my concerns and the work was done on time and way Mr.Rice helped me out when I was concerned about my 19 year old Nissan truck. He really listened to my concerns and the work was done on time and way under my budget. Thanks so much service team at Nissan. More

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Always had great service everytime Sergiu, Doug & Mike have always greeted me with a smile. Everyone goes over any of my concerns and give me their recommendations on what needs to be d Sergiu, Doug & Mike have always greeted me with a smile. Everyone goes over any of my concerns and give me their recommendations on what needs to be done. I readily appreated all their time and it is a pleasure coming in to a service center where everyone is always in a happy mood. Thanks' to all of you More

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Great Job! Have been using Younger Nissan, and specifically Doug Rice to service my '09 Maxima. They do a great job of handling their clients. I would highly rec Have been using Younger Nissan, and specifically Doug Rice to service my '09 Maxima. They do a great job of handling their clients. I would highly recommend them! More

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great service everytime each time I visit the service center I always receive the best service everyone is so helpful and informative I would recommend this service center fo each time I visit the service center I always receive the best service everyone is so helpful and informative I would recommend this service center for sure. I would like to say especially thanks Sergiu for his help during this last service call in explaining my next service requirements he was very helpful and informative. I also appreciate how friendly and accommodating all of the shuttle drivers are. My last two service calls I have been able to accomplish other tasks within the area and it helps me make the most of my time. More

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Wonderful Dealership performed the needed repairs and informed me of things that would require my attention in the future. At no time was there any pressure to Dealership performed the needed repairs and informed me of things that would require my attention in the future. At no time was there any pressure to perform the work now. This was a great relief. I will be back... More

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Great service team I have purchased 3 vehicles from Younger Nissan and can't say enough about the service team. They are all great to work with. My Xterra currently ha I have purchased 3 vehicles from Younger Nissan and can't say enough about the service team. They are all great to work with. My Xterra currently has over 100K miles and they keep it running great. They send me reminders to bring it in for normal maintenance and even though I could have this work done cheaper at other garages, it's the way they treat me that keeps me coming back. Tim Walkersville, MD More

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Fast service Very fast service, great job and easy scheduling. I was in and out of the dealership within an hour. Staff are friendly, willing to listen. Very fast service, great job and easy scheduling. I was in and out of the dealership within an hour. Staff are friendly, willing to listen. More

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Professional and Courteous Great customer service. Doug is prompt, professional and courteous. This is my 2nd new vehicle from this dealership and I am very happy with the Alt Great customer service. Doug is prompt, professional and courteous. This is my 2nd new vehicle from this dealership and I am very happy with the Altima as I was with my Versa. They provided drop off and pick up services to and from my work place for most of my servicing. Would recommend dealership and service center. More

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Avoid at all costs My 08 Versa hatchback needed a new transmission, which has had so many problems that Nissan extended the warranty to 120k miles. They have had my car My 08 Versa hatchback needed a new transmission, which has had so many problems that Nissan extended the warranty to 120k miles. They have had my car for two weeks now, and tell me it'll be another 11 or 12 until I get it back. I asked about a loaner, and the service manager told me that they have rental for $20/day but they would happily split that with me, bringing my share down to $10. Per day. For a warranty replacement. Even spoke to GM and "partner" Steve, who told me that I haven't spent enough in his service department to justify anything else, and was happy to "lose my business over a couple of hundred dollars." When I expressed worry that it might not be repaired correctly, he told me that it would be done correctly, "just so we don't have to see your face ever again." I called Nissan and they are investigating. More

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Purchase of 2011 NIssan XTerra From the beginning, Nathan was attentive and helpful in helping me determine just what I was looking for in a vehicle, new or used, and one which woul From the beginning, Nathan was attentive and helpful in helping me determine just what I was looking for in a vehicle, new or used, and one which would fit my budget. We found the vehicle which fit those categories in an out of the way parking space and Nathan made every effort to learn about the 2011 XTerra to inform me. The test drive was excellent and from all the other information provided and vehicles shown to me, this one appeared to be a match. Although I was disappointed that my trade-in vehicle was assessed below my expectations, I accepted the terms. The financial team put together a plan fitting my needs quickly and we signed the sales contract. Within the period of my accepting the offered deal, the registration was completed through MVA using my original plates, the vehicle was quickly cleaned and I was able to drive it home. There was some disappointment that the prep mechanic didn't open the hood and see the corrosion on the battery or try to knock off some of the surface rust on the tow hitch and other spots. As a matter of convenience, I replaced the defective rear wiper blade and cleaned up the hitch rust buildup and lubricated the door hinges, which had rust accumulations from outdoor storage. I took the car back to the dealer the following day, questioning whether the rear tires were unsafe due to some apparent dry rot and asked them to clean up the battery posts and a couple other areas which needed some attention. The dealer did order a replacement cup holder for the rear seat. The work was done quickly and efficiently, and we agreed the tires were safe, despite the apparent wear. The front tires were new. We scheduled, and as a convenience to me rescheduled and completed the surface protection the following week. This is the third vehicle I have purchased through Younger Nissan and its predecessor dealers. The staff continues to be friendly, courteous and anxious to help. I appreciate the effort expended to accommodate my purchase. I continue to be pleased with the vehicle. More

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