Dealership Experience
4 yrs, 9 mos
151 Reviews
Write a Review151 Reviews of Doug Rowland
March 28, 2023
Ryan fights for the buyer, and he made it possible to drive away in my new baby drive away in my new baby More
Other Employees Tagged: Beth Campbell , Dan Parker, Ryan Parker
March 28, 2023
Ryan was an exceptional rep and consultant. He not only made the process incredibly easy for us, but he was very thorough in explaining everything fully and clearly. We felt like Ryan was truly He not only made the process incredibly easy for us, but he was very thorough in explaining everything fully and clearly. We felt like Ryan was truly working FOR us, and for our benefit, not simply just to make a sale. Near the end of the process, we were between two options with another dealership and Ryan fought tirelessly and passionately to get us the car of our dreams. As someone who manages, trains, and coaches sales professionals for over 18 years, Ryan was top echelon in terms of customer service, courtesy, honesty, integrity and responsive communication. Highly recommend working with him. More
Other Employees Tagged: Dan Parker, Ryan Parker
March 27, 2023
I greatly appreciated the level of service I received working with Aaron. He went above and beyond my expectations to make sure the process was smooth and painless. working with Aaron. He went above and beyond my expectations to make sure the process was smooth and painless. More
Other Employees Tagged: Bud Daley , Aaron Paige
March 12, 2023
I had an awesome experience buying a used Mazda CX5 at Sport Mazda North. I've been a customer for many years and brought my CX5 in for service. While I was there, I saw a 2016 CX5 on sale and I asked Sport Mazda North. I've been a customer for many years and brought my CX5 in for service. While I was there, I saw a 2016 CX5 on sale and I asked to see it for my teenage daughter who just got her first job. The buying process was seamless. Aaron Jimeniz, the sales man, was very patient and helpful with questions. He offered to drive the car to my house so my daughter could test drive it the same day. The manager Alex Stinvil and Finance manager Doug Rowland made the process so easy. I ended up signing the documents by e signature. I highly recommend buying from Sport Mazda North! More
Other Employees Tagged: Aaron Jimenez, Alex Stinvil
March 04, 2023
Zee is great to work with. No pressure, very helpful, answers all your questions and makes sure you understand everything. No pressure, very helpful, answers all your questions and makes sure you understand everything. More
Other Employees Tagged: David Fant, Zee Saidi, Beth Campbell , Shane. 5 stars for transparency
February 26, 2023
Igor was excellent to work with. Very knowledgable about the vehicle and made sure car was fully detailed when we came back to pick it up. Doug made the purchase process very easy. Very knowledgable about the vehicle and made sure car was fully detailed when we came back to pick it up. Doug made the purchase process very easy. More
Other Employees Tagged: Igor Kosinkov
February 20, 2023
Excellent customer service very one went above and beyond. Very smooth experience, NOT the typical bad one you unfortunately expect from most dealerships. Highly recommend this dealership!! beyond. Very smooth experience, NOT the typical bad one you unfortunately expect from most dealerships. Highly recommend this dealership!! More
Other Employees Tagged: Ryan Parker
February 20, 2023
I have NEVER had such an incredible experience buying a car. Right off the bat, our sales rep, Aaron Paige, was welcoming, attentive, and was doing everything in his power to make sure we had a great exper car. Right off the bat, our sales rep, Aaron Paige, was welcoming, attentive, and was doing everything in his power to make sure we had a great experience. He was straight forward with what inventory they had in stock and stuck to my given budget while getting the best bang for my buck. When going to talk numbers, they immediately got down to what the best deal they could make was, what fees were optional, and didn't attempt to slide in sneaky fees (like Kia did to us). The sales team did everything in their power to help me get to my desired cost and monthly car payments. And even when in finance, Doug and the sales they continued to help me with the deal even when they didn't have to. Not only were we sold on the car itself, but we were sold on the customer experience that Mazda North and the team created. I have no doubt that when I go in for service it will be a top notch experience just like the buying process. And to top it all off, Beth spent a good amount of time with me showing me all the features and functions of my new car! I didn't feel rushed at all and she was even able to speak from experience because she owns the same Mazda. Makes you feel good in the product when the sales team own the cars they're selling! I will 100% recommend this dealership & Aaron in the sales department to anyone I know purchasing a car! More
Other Employees Tagged: Beth Campbell , Aaron Paige
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