Doug Settle
Doug Settle at Don Ayres Honda

Doug Settle | Page 33

Service Manager

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
323 Reviews

It’s no surprise that service manager Doug Settle knows a lot about cars. As it turns out, he knows a thing or two about people, as well.Settle, who has worked at Don Ayres for 25 years, says it’s extremely important to be able to communicate with customers. “You have to listen to them and find out where the problem actually lies.”Sometimes that can be tricky. That’s why Settle and his employees often ride along with a customer, a move that ultimately helps them get to the root of a problem. Customers seem to appreciate their straightforward approach. Many are Honda loyalists, but they return to Don Ayres because they’ve come to expect a high level of service. “Customers are very loyal to our product, and it’s just as important for US to be as good as that product.”

5.0

323 Reviews

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323 Reviews of Doug Settle

May 02, 2011

Dealership Rating

4 Hondas so far. Doug Settle, service dept manager, is the only car repair person I have ever completely trusted (and I am an old guy who has owned 49 cars)! Honda makes a great car. However, with the hi More

by kaseitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug

April 29, 2011

Dealership Rating

Every time I bring our car in for service it is a pleasant experience. The service department is very professional and courteous. WE have owned Honda's for the past 25 years. During this period of ti More

by Joe Freiburger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Suter , Charles Suter and Doug Settle

April 27, 2011

Dealership Rating

George and everyone else at Don Ayres has been great to work with but wouldn't say the same for American Honda! I have had tons of issues with my new Honda Odyssey, it was my first Honda and might be my la More

by 1st Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Widman

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