Doug Settle | Page 32

I had a spring break in my trunk door over the weekend. I use my car, especially my trunk, in my work as I am a courier. Jeremy ordered the part which was in the next day and Doug asked when I could get in I use my car, especially my trunk, in my work as I am a courier. Jeremy ordered the part which was in the next day and Doug asked when I could get in for it to be installed. Doug, knowing that this repair was vital for my work, got me in the first thing the next morning and got me out in 20 minutes. Truly a great response to my problem. Doug and his staff are the very best in service at Don Ayres Honda. This is not the first time my wife and I have had terrific experience in their Service Dept. Not only is Honda a great car , the service couldn't be better!! That is why we will continue to buy from and always use Honda service from Don Ayres in the future. Great people!! More

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Doug Settle has provided quality service to our Honda for 14 years. He is honest and we trust his recommendations for repairs. He has even gone above and beyond repairing our other vehicle when we were ret 14 years. He is honest and we trust his recommendations for repairs. He has even gone above and beyond repairing our other vehicle when we were returning from the first Dr. appointment following hip replacement surgery. He was prompt to provide the needed repairs so we could get back home. He is the best! We will buy another Honda because of the excellent service. More

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Was in for regular service for my car. Lease was up in a month, so figured I would check out how much to buy my car, etc. I initially spoke with Doug, who sat down with me over options, then directed me to month, so figured I would check out how much to buy my car, etc. I initially spoke with Doug, who sat down with me over options, then directed me to Salesman Rick to test drive, etc. Doug then worked out the numbers, and came up with a new lease car for me. He is very patient and professional. More

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Don Ayres Honda has the best Service Dept. I've ever Don Ayres Honda has the best Service Dept. I've ever dealt with! Everyone seems to be happy to be there and take care of their customers. The service Don Ayres Honda has the best Service Dept. I've ever dealt with! Everyone seems to be happy to be there and take care of their customers. The service is performed in a timely manner and done right the first time! And I can't say enough about the waiting room. What more could you ask for? Just make sure Doug Settle doesn't go anywhere! Thanks for a great experience every time I come in for service! Jon More

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When my Honda requires service, I would never take it to another dealer. My experience at Don Ayres has always been top rate. The employees care about my concerns, patiently attend to all the "noises" I h another dealer. My experience at Don Ayres has always been top rate. The employees care about my concerns, patiently attend to all the "noises" I hear, and spend what ever time is required to make certain the problem is diagnosed and solved. In a world where customer satisfaction takes a back seat, the opposite is true at Don Ayres Honda. The customer care does not stop when the sale is completed, it is the heart and soul of their organization. I would and have recommended Don Ayres Honda without hesitation or reservation. More

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Doug was great...like always. He always seems to go out of his way to make sure we are taken care of properly. The times we have been in have always been a positive experience. Wouldn't take our 2011 Honda of his way to make sure we are taken care of properly. The times we have been in have always been a positive experience. Wouldn't take our 2011 Honda van anywhere else! Thanks Doug and Don Ayres. More

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I find that when I schedule an appt for maintenance they are on time and take care of what I need in a timely fashion. They will also mention future considerations I may need to take care of the keep up wi are on time and take care of what I need in a timely fashion. They will also mention future considerations I may need to take care of the keep up with my warranty. The people are friendly, and cost is reasonable. I have purchased 2 vehicles from this dealership in the last 6 years. More

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Every one is always helpful, especially Doug. I always get good service. The price for an oil change is great. The prices for 90,000 mile service seems high. I enjoy the friendliness of everyone when I vi get good service. The price for an oil change is great. The prices for 90,000 mile service seems high. I enjoy the friendliness of everyone when I visit your place. It's nice to have your car washed when you get service if you ask someone. Thanks, floyd. More

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I have always had a pleasant experience dealing with everone at this dealership. Always very professional and friendly at the same time. The service work I have had done has always been done very effici everone at this dealership. Always very professional and friendly at the same time. The service work I have had done has always been done very efficiently and in a timely manner. This is one of the best dealerships in Fort Wayne, Indiana! More

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I would highly recommend Don Ayres Service department, in fact in 7 years I have trusted "only" Don Ayres to service my vehicle. I purchased my Honda Pilot NEW from Don Ayres sales rep. George Widman (hard fact in 7 years I have trusted "only" Don Ayres to service my vehicle. I purchased my Honda Pilot NEW from Don Ayres sales rep. George Widman (hard wording honest)in 2004. I have followed the recommended service schedule. I appreciate the friendly service reminders mailed directly to my home with intuitive precision just as I'm about to hit the recommended mileage. With over 230,000 carefree miles serviced solely by Doug Settle's well managed team, my car still drives like new! As a single mother of two children, I have always felt confident that my pilot would take us safely to our destination. We live in the country and have easily navigated through a variety of harsh weather challenges. Stay tuned for my 300,000+ update. :-) In the spirit of full disclosure: Although the Auto Body shop may have employees with great skills and Dustin is kind and professional, I have not been as satisfied with the body shop due to what I perceived as an unprofessional communication style by the body shop manager to me. More

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