Doug Stahl | Page 27

Good, in general but relentless attempt to sell us the . Dealing with the salesperson was pleasant but his physical contact with my wife - touching her arm as he spoke - made her very uncomfortable. Also Dealing with the salesperson was pleasant but his physical contact with my wife - touching her arm as he spoke - made her very uncomfortable. Also, the person handling the sale and finance of an extended warranty was so persistent, I almost walked out on the entire deal And, the verbal quote the salesman made regarding our trade-in was $200 more than what we were given in the end. (When you’re on a fixed income, even that small amount matters. The man who did the paperwork was very professional and put us at ease. More

by Toyota3 Verified Customer Verified Customer

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Trying to charge for a covered service Even though I tell the counter person about the maintenance plan I bought when I purchased the car they still try to charge me. I know servicing cars Even though I tell the counter person about the maintenance plan I bought when I purchased the car they still try to charge me. I know servicing cars is where dealerships make their money so I get it. More

by AL.ALFONSO Verified Customer Verified Customer

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Experience with our dealer Doug Our dealer Doug was very helpful and answered all our questions. We did not feel pressured or rushed into making a decision . Thank you Doug Our dealer Doug was very helpful and answered all our questions. We did not feel pressured or rushed into making a decision . Thank you Doug More

by TOMMYD2 Verified Customer Verified Customer

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Great experience Had another great buying experience here. Would highly recommend dealership and especially Doug Stahl and Jenna Sledniski- very knowledgable and frien Had another great buying experience here. Would highly recommend dealership and especially Doug Stahl and Jenna Sledniski- very knowledgable and friendly. Make you feel like they want your business. More

by Satisfied Verified Customer Verified Customer

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New purchase Not sure of everyone who waited on us but all we're great. Everyone made sure we were very satisfied for a sale and Doug and Joe really went out of hi Not sure of everyone who waited on us but all we're great. Everyone made sure we were very satisfied for a sale and Doug and Joe really went out of his way to satisfy us More

by CHICKIEBOG Verified Customer Verified Customer

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Amazing Service I love this dealership! My salesman Doug was absolutely amazing! He goes above and beyond always! Thank you for the great service! I recommend anyone I love this dealership! My salesman Doug was absolutely amazing! He goes above and beyond always! Thank you for the great service! I recommend anyone looking for a great reliable vehicle to go here. More

by Gfs94 Verified Customer Verified Customer

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Going to be a return customer Toyota of Scranton's service was exceptional. We will definitely be return customers and recommend this dealership to anyone who is looking for a new Toyota of Scranton's service was exceptional. We will definitely be return customers and recommend this dealership to anyone who is looking for a new or used vehicle. More

by Melissa M Verified Customer Verified Customer

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Reliable great people It’s nice to be spoken to with respect. The team up here is thorough and excellent. I enjoy the comforts too, including Dunkin Donuts, the lounge and It’s nice to be spoken to with respect. The team up here is thorough and excellent. I enjoy the comforts too, including Dunkin Donuts, the lounge and the kids room which is top notch, according to my little ones. More

by Kissmorticia Verified Customer Verified Customer

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Above and beyond I took my Rav4 into service because the tire light was on. I explained I didn't actually have an appointment but was at the dealer to help a friend b I took my Rav4 into service because the tire light was on. I explained I didn't actually have an appointment but was at the dealer to help a friend buy a car. The gentleman said he would just take care of it. About 10 minutes later, he came to me to say that they noticed the car was due for it's 15,000 mile service and they could take care of that immediately too. There you have it - detailed, focused customer service. Thank you so much! More

by NICKSD Verified Customer Verified Customer

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Superior service. Never an issue. You guys have all the bases covered. Always friendly and take time make you feel like you matter. Great overall dealership. Others sho Never an issue. You guys have all the bases covered. Always friendly and take time make you feel like you matter. Great overall dealership. Others should follow your business plan. More

by emjones1107 Verified Customer Verified Customer

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