Doug Tamer | Page 4

I had a really great experience at concordville subaru. Doug was fair and honest and made the process simple and enjoyable. Doug was fair and honest and made the process simple and enjoyable. More

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Friendly, courteous sales rep. Quoted a competitive price and delivered on time. That is all. Quoted a competitive price and delivered on time. That is all. More

by rkramer707 Verified Customer Verified Customer

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Thanks to Daug and Concordville Subaru for the great experience on purchasing our Subaru . Doug made the process easy with great , friendly service . All the staff as soonest we walked in did makes u experience on purchasing our Subaru . Doug made the process easy with great , friendly service . All the staff as soonest we walked in did makes us feel comfortable. We recommend Concordville Subaru More

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Doug was honest, efficient and, kind. Easy to work with. It was a great experience. Easy to work with. It was a great experience. More

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Doug was great to work with! Very professional, knowledgeable and helpful. He was very easy to work with. Very professional, knowledgeable and helpful. He was very easy to work with. More

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Went on 8/2 to see a Yukon Denali that was on their lot. Doug met us at the door and was very nice. We went for a test drive. Had a quick discussion afterwards and said we would make contact with him in Doug met us at the door and was very nice. We went for a test drive. Had a quick discussion afterwards and said we would make contact with him in a few hours. 2-3 hours later we engaged in a text conversation and negotiated on a price. He asked if we could come in to sign the paperwork but we were unable to until the next day. He said that was fine. Sent us a text saying "Congratulations". To which we responded "See you tomorrow at 12:30 PM" This was around 5 PM in the evening. At 8:01 PM Joel his manager called to say they sold the car to someone else. I do not understand the lack of professionalism how this could have happened. As a business owner myself I find this totally unethical. The strange part is that we asked if we could DocuSign the paperwork that evening and even wire the money and we were told to wait until the next day. They state they don't DocuSign yet mentioned people buy their cars sight unseen. So seems like some disconnect all around. When we questioned both Doug and Joel on the phone how this could have happened, they both blamed that its a big dealership and were unable to communicate to each other. We won't be back nor will I recommend this dealership to anyone. A Shame! More

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The people at the dealership were supportive and extremely sensitive to my questions and needs. They promptly answered and replied to my questions. Doug, my salesperson, was very helpful with everyt extremely sensitive to my questions and needs. They promptly answered and replied to my questions. Doug, my salesperson, was very helpful with everything. More

by yovinnyd Verified Customer Verified Customer

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Customer Service is Excellent, from start to finish! Evan after my purchase, the follow up proves they are very customer service oriented and make sure you have a great experience. Evan after my purchase, the follow up proves they are very customer service oriented and make sure you have a great experience. More

by rockiesrookie Verified Customer Verified Customer

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Doug was helpful and kind. He answered every question and if he could not answer the question, he directed me to the correct person/department. I enjoyed working with him. He answered every question and if he could not answer the question, he directed me to the correct person/department. I enjoyed working with him. More

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Concordville Suburu was excellent to deal with when purchasing my vehicle. Unfortunately, they did not respond to my follow-up inquiry regarding their products purchasing my vehicle. Unfortunately, they did not respond to my follow-up inquiry regarding their products More

by Al Pollock Verified Customer Verified Customer

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