Doug "the guy in the hat"

I had a wonderful experience! So grateful for Dan and Douglas that provided me with excellent service. So grateful for Dan and Douglas that provided me with excellent service. More

by yoanacardoso Verified Customer Verified Customer

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Went above all expectations that I requested. I recommend you guys should call David Schultz., Honest dealership, easy to work with. I recommend you guys should call David Schultz., Honest dealership, easy to work with. More

by maglou Verified Customer Verified Customer

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Moses and Edwin were really helpful and kind in my car buying process. I would highly recommend regal to anyone! buying process. I would highly recommend regal to anyone! More

by cara cable Verified Customer Verified Customer

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Clean and very nice staff used sales was a good experience just a good place experience just a good place More

by robert.withrow Verified Customer Verified Customer

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He was incredibly kind right from the start of our conversation. I asked about the price of a truck, got a reply almost instantly. The price was really fair, but from what I have seen at most dealers; conversation. I asked about the price of a truck, got a reply almost instantly. The price was really fair, but from what I have seen at most dealers; the price they give does not include everything under the sun…then you have to get the warranty and blah blah blah. This was definitely NOT the case this time. I made an appointment to go and take a look and test drive the truck, expecting to get the run around from some other (finance guy) before getting to the actual price of the vehicle. When I arrived with my wife( almost 1.5 hour ride) the truck was parked in the easiest spot to park next to…also making it the easiest spot to pull the truck out of. There was a different salesperson outside, and at no time was he pushy while we were looking at the truck. He asked us if we needed anything, we informed him we had an appointment with Ryan. He walked us in, Ryan greeted us, sat us down and asked if we need anything to drink….pretty much had the keys ready to take the truck for a ride. My wife and I took the truck for a test drive and it was really clean, low mileage and every bit of what the online advertisement had shown. After the test drive Ryan and James (the finance guy) held true to their word. When my wife and I sat down with James (finance closer not sure of the exact title); he too was extremely kind and personable. We ended up getting the exact Price that was offered for my trade in vehicle and we paid exactly what we were quoted for the truck we test drove. We did end up buying the aftermarket platinum warranty. My wife and I’s experience was exceptional and we will be referring all of our friends, family, and clients to them! Thank you again, Ryan and James for making our experience great! More

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Ryan was awesome! Even when our first deal fell through, he kept working until he got the deal and auto we wanted. The whole Regal team were fantastic! Even when our first deal fell through, he kept working until he got the deal and auto we wanted. The whole Regal team were fantastic! More

by poohntiggr Verified Customer Verified Customer

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This is the second car we have purchased from Doug Maynard. Again he went above and beyond to find us a vehicle we could afford and would serve us well This is why when we needed a car we came direc Maynard. Again he went above and beyond to find us a vehicle we could afford and would serve us well This is why when we needed a car we came directly to Doug and Regal More

by cmharding143 Verified Customer Verified Customer

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Above and beyond everything. He was willing to always help and with the best attitude. He was willing to always help and with the best attitude. More

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Douglas Maynard and Cole Pierce are both great guys at Royal car in Lakeland Florida my truck broke down and I was stranded needed a vehicle immediately they stayed late to make sure I got a vehicle and w Royal car in Lakeland Florida my truck broke down and I was stranded needed a vehicle immediately they stayed late to make sure I got a vehicle and would not have to make the long drive back again. They delivered my car couple days later after doing a big 125 point inspection More

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Friendly and helpful staff. Didn’t meet a single person who wasn’t willing to assist Didn’t meet a single person who wasn’t willing to assist More

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