Douglas Keeler | Page 47

Best experience ever! We had to get a new car because our used car of ten years was starting to become a money pit. We were really nervous because most of our experiences h We had to get a new car because our used car of ten years was starting to become a money pit. We were really nervous because most of our experiences have been high pressure. Today our visit was like talking to an old friend. Douglas was so kind and really listened to what we wanted and we fell in love with the first car he found for us it was exactly what we told him we were looking for. Even the financial people found the best plan for us. An over all great experience. Thank You! Such a people friendly business. Keep up the good work. More

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Legendary Customer Service I was under a time press to find a new car. This Machens dealership is possibly the best of Machen sites for customer friendly service. Salesman Dougl I was under a time press to find a new car. This Machens dealership is possibly the best of Machen sites for customer friendly service. Salesman Douglas Keeler was wonderful in finding me the perfect car at the price I wanted to pay. Management and finance personnel are tops as well. More

by specialprojectsjar Verified Customer Verified Customer

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Good people!! Very helpful knowledgeable folks who made my new truck buying experience a pleasant one you know that’s not always the case during a car purchase. My Very helpful knowledgeable folks who made my new truck buying experience a pleasant one you know that’s not always the case during a car purchase. My fifth ford product from the guys and gals of Machens Ford Group since 2004. Thanks again JMFord. Dennis More

by DHORN0 Verified Customer Verified Customer

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Great Experience From Start To Finish! I submitted a request for more info on a particular vehicle, and got a return call very quickly from Douglas "Flex" Keeler. He was professional, hone I submitted a request for more info on a particular vehicle, and got a return call very quickly from Douglas "Flex" Keeler. He was professional, honest and stayed late to allow us to test drive, ask questions and negotiate what ended up being a very fair deal. Travis was easy and efficient with the paperwork. More

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great experience We are repeat customers of Doug's, and we have put him through the wringer a few times in the past. BUT no matter what, dealing with him a great exper We are repeat customers of Doug's, and we have put him through the wringer a few times in the past. BUT no matter what, dealing with him a great experience. He has gone the extra mile (pun intended) and makes you feel like a friend. The car buying experience can be a difficult thing, and there is always a friendly face, and heartfelt welcome when we have dealt with Joe Machen's, especially with Doug. More

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Great experience Great customer service! Very helpful and gave me all the information I needed to make the best decision possible for buying my first car! I would defi Great customer service! Very helpful and gave me all the information I needed to make the best decision possible for buying my first car! I would definitely recommend the friendly service. More

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Got the job done We went to this dealership looking for a pre-owned vehicle. The salesman worked hard until he found the right one for us. We are happy with our purcha We went to this dealership looking for a pre-owned vehicle. The salesman worked hard until he found the right one for us. We are happy with our purchase. More

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It was worth the drive from St Louis to Jeff City great expe The sales staff was awsome. I worked with Cody and Doug. They were both outstanding. The finnace department got me in and out in less than an hour. My The sales staff was awsome. I worked with Cody and Doug. They were both outstanding. The finnace department got me in and out in less than an hour. My total experience was very enjoyable. I love my new truck. More

by DOLANBLLYD Verified Customer Verified Customer

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great buying experience with several people we dealt with Douglas Keeler, Kevin Osbourne, Larry Windsor and Matt Widle. All these guys were absolutely great with us with trading in our car and b we dealt with Douglas Keeler, Kevin Osbourne, Larry Windsor and Matt Widle. All these guys were absolutely great with us with trading in our car and buying a new Explorer. I would recommend dealing with these guys when buying or trading any time!! Thanks guys for being so awesome!! Jimmy and Kris Kempker More

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Awesome; professional; accomodating;very friendly; When my wife and I arrived at Joe Machens Capital City Ford we were greeted by Douglas Keeler. Warm, friendly and anything but pushy he showed us the When my wife and I arrived at Joe Machens Capital City Ford we were greeted by Douglas Keeler. Warm, friendly and anything but pushy he showed us the preowned Explorer inventory that we were interested in. He knew his product; readily and easily explaining the features of all the vehicles we looked at. When we chose the Explorer we wanted it was our pleasure to spend some very enjoyable time talking with Douglas and getting to know him. I absolutely dread the car buying experience. Douglas relieved that anxiety immediately. Douglas Keeler along with Brian Lorts and Kevin Osborne did a fantastic job in meeting our needs and making sure that we received the best deal for our money. We could not have asked for more. Travis Dometrorch made the financial side of the purchase, which always seems to be difficult and tedious, an easy process. We are grateful to the staff at Joe Machens Capital City Ford but most especially Douglas Keeler for what was to us an exceptionally pleasant car buying process. More

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