Douglas Keeler | Page 61

Great Customer Service! Douglas took his time to make sure we got what fitted our needs. Me and my wife have been other places that were sharky and just wanted to get you in Douglas took his time to make sure we got what fitted our needs. Me and my wife have been other places that were sharky and just wanted to get you in a car that did not fit your needs. Douglas was the complete opposite, he made sure it would work for us and more. He was very patient and helped us buy our first car. I look forward to working with him in the future for other cars to come. I also worked with Mike when it came to financing, took his time to make sure we could get in the car we wanted, was patient while we got all the needed documents and very helpful. This was our first time financing a vehicle so had many questions, and he answered them all. More

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Impressed with the entire experience I spoke with Douglas Keeler via phone at 2:00 pm. I explained what I was looking for. He said he would find me a exactly what I needed. I asked how l I spoke with Douglas Keeler via phone at 2:00 pm. I explained what I was looking for. He said he would find me a exactly what I needed. I asked how long he was going to be there, he said "I'm hear as long as you need me here". I was at the dealership by 5:00 pm and Douglas had 5 vehicles for me to look at, 3 of which were perfect for my situation. This was on a Friday, I had a new car in my driveway on Monday. The only reason I didn't own it on Saturday is because Douglas wanted me to 'try it out" over the weekend. Thanks Douglas for all your help and guiding me to exactly what I needed. I also need to mention that Matt Wilde was a complete professional at closing. Matt and Douglas made me feel like I was the only one in the dealership. Great Job. I will be back when my daughter needs her first car. More

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Pleasant and efficient (: We appreciated working out most details through e-mail as time is so short because of our work schedules. Douglas had everything ready and waiting wh We appreciated working out most details through e-mail as time is so short because of our work schedules. Douglas had everything ready and waiting when we came for our appointment, which we appreciated. Jacob made the financing process quick and painless. They were very helpful and knowledgeable with all the details and got us a great interest rate. The car was clean and ready to go. This is the second car we have bought at Joe Machens in Jefferson City We will be back again! More

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Friendly service. Doug Keeler was very friendly and worked to get the vehicle to us quickly. He took down notes of what needed to be done before purchase was made and i Doug Keeler was very friendly and worked to get the vehicle to us quickly. He took down notes of what needed to be done before purchase was made and is going to make sure it happens. More

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It was great We have very friendly service and was very acommidating to our family. They treated us just like family.We would recommend this dealership to others. We have very friendly service and was very acommidating to our family. They treated us just like family.We would recommend this dealership to others. More

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Made a New Friend Wow! I'm impressed! I think we made a new friend -- Douglas KIeeler!!! Sometimes the way we are treated can make or break a sale. Not only did Dou Wow! I'm impressed! I think we made a new friend -- Douglas KIeeler!!! Sometimes the way we are treated can make or break a sale. Not only did Douglas find exactly what we were looking for at the price we were willing to pay, but he also worked with us answering questions and explaining things about the vehicle we just purchased. He did it in such a friendly and yet professional way. He is top notch and I would work with him any time. Matt Wilde was also great with all the paperwork. Thanks, guys! More

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FLEX IS THE MAN!! Douglas Keeler (flex) out did himself he worked day after day to make sure that he found me the perfect pickup and did it while remaining cheerful and Douglas Keeler (flex) out did himself he worked day after day to make sure that he found me the perfect pickup and did it while remaining cheerful and enthusiastic!!! No wonder they stay so busy but it was worth it I won't ever buy another vehicle from anyone else!!! More

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AWESOME Great to work with and super great in getting me a deal. Doug and all those who helped him really made it a great experience to work with them. They a Great to work with and super great in getting me a deal. Doug and all those who helped him really made it a great experience to work with them. They are why we are repeat customers. More

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Wonderful and Easy Found the Navigator online. Called and traded on the phone. Had the paper work ready and all I did was sign when I got there! Found the Navigator online. Called and traded on the phone. Had the paper work ready and all I did was sign when I got there! More

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My First New Car I decided I wanted a Lincoln MKZ. Flex picked one out for me to test drive and it was love at first drive! The whole experience was actually enjoyab I decided I wanted a Lincoln MKZ. Flex picked one out for me to test drive and it was love at first drive! The whole experience was actually enjoyable. Flex is so easy to work with, does not pressure, very professional, always smiling, happy to answer questions at any time day or night....He really is like part of the family now. I'm not sure who was more excited about my first new car...Flex or me. I will definitely refer any potential car buyers to him. I also want to say thank you to Matt Wilde. My financing experience was so easy and Matt was great! More

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