Douglas Siegel | Page 7

Excellent Buying Experience Everyone was friendly, professional, and very thorough. Doug promised all paperwork would be completed and ready by 9:00 am, and it was. Great job ev Everyone was friendly, professional, and very thorough. Doug promised all paperwork would be completed and ready by 9:00 am, and it was. Great job everyone! More

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Truly stress free experience at a beautiful dealership. Doug Siegel was an awesome person to work with. He represented the deal well and immediately responded to fixing a small problem when I picked up the Doug Siegel was an awesome person to work with. He represented the deal well and immediately responded to fixing a small problem when I picked up the car. Very enjoyable to talk to and responded to calls and texts immediately when we were scheduling appointments, test drives and closing. ! Would definitely buy another car from him as this was my first experience at the dealership.and it was one of the best I've had. From the receptionist to the service folks who handled my loaner car, there was professionalism and friendliness all over the place. Thank you for the help in purchasing the car and looking forward to next time ! More

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New Car Sales Review in Spring/Summer, 2019 I ordered a 2020 GLS450 and a 2020 AMG GT63 4 Door Coupe from the factory from a salesman who then left the dealership before e in Spring/Summer, 2019 I ordered a 2020 GLS450 and a 2020 AMG GT63 4 Door Coupe from the factory from a salesman who then left the dealership before either car was delivered. The salesman that took over my account, Doug Siegel, was attentive and responsive to my inquiries. When the GLS was delivered it came with different wheels than the one's I had ordered and John Bradley, the sales manager, offered to replace the wheels at no charge, or else give me a discount. I appreciated his offer and chose the discount. John is a very accommodating professional and a credit to the dealership. When both cars were finally delivered, the product concierge, Mark Bradberry, was very helpful in explaining the operation of the technological functions to both my wife and myself - he made it very clear that if we needed follow-up instruction he would be more than happy to again meet with us. My wife has done that and will go back for a third time. if I had to state one constructive criticism it would be that the staff could improve their communications on when factory-ordered cars will ACTUALLY be delivered. Both cars are fantastic and, overall, it has been a very positive experience, and I will not hesitate to recommend MB of BS to my friends. - Doug W, Naples More

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Top Gun From the time you walk in to buy a car, to the trips to have your car washed,to the annual maintenance, this dealership makes you feel very special From the time you walk in to buy a car, to the trips to have your car washed,to the annual maintenance, this dealership makes you feel very special!!!!. More

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Quality Service Total professionalism from start to finish. Their excellent teamwork was thorough and efficient thus saving time for the client. Customer needs a Total professionalism from start to finish. Their excellent teamwork was thorough and efficient thus saving time for the client. Customer needs and comfort with the purchasing process were carefully determined. More

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Best Dealer I have ever known Everyone from the top on down is the very best. MB Bonita Springs is the very best dealership to deal with for sales, service, and everything else you Everyone from the top on down is the very best. MB Bonita Springs is the very best dealership to deal with for sales, service, and everything else you need from a dealer. From management to sales and service, as well as customer service, they are fantastic. I recommend this dealership to everyone. They are simply the best. More

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Top Notch Experience I recently purchased a Mercedes E Class from Mercedes of Bonita Springs and worked with Doug Siegel. The entire process was easy and completely seaml I recently purchased a Mercedes E Class from Mercedes of Bonita Springs and worked with Doug Siegel. The entire process was easy and completely seamless. I'm a buyer located 1000 miles north of the dealership and I already plan to repeat the process in the near future for my next Mercedes purchase. Doug Siegel was easy to work with and more than accommodating of all of my requests. His attention to detail was top notch. I arrived after traveling 1000 miles, inspected and test drove the car and then departed within two hours driving the exact car in the exact condition I was expecting. All was completely as described by Doug via our multiple phone conversations before traveling down. Mercedes Benz of Bonita Springs has my business for life and specifically I'll be working with Doug Siegel. More

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BEST PLACE TO BUY A NEW OR USED CAR Cleanest dealership ever. Douglas Siegel was the epitome of professionalism. The selection of used cars was more than I would have expected. I am high Cleanest dealership ever. Douglas Siegel was the epitome of professionalism. The selection of used cars was more than I would have expected. I am highly satisfied with my experience at this Mercedes dealership and would recommend it to anyone looking for a new or used car. More

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Buying a Mercedes If you're buying a Mercedes in Southwest Florida...you need to come to this dealership! All of the employees give top notch attention to your needs. I If you're buying a Mercedes in Southwest Florida...you need to come to this dealership! All of the employees give top notch attention to your needs. I felt like the salesman understood what features I was looking for and found just the right car for me. Pricing was competitive with what I found on the internet and they gave me a fair price for my trade-in. What more could you want? More

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Highly recommend I had the pleasure of purchasing a car from Douglas Seigel. He is extremely pleasant and professional and provided the ultimate customer service for I had the pleasure of purchasing a car from Douglas Seigel. He is extremely pleasant and professional and provided the ultimate customer service for a process that often times is tedious and time consuming. I was able to trade in a car and drive away in my dream car with no hassle. The little comforts such as bottles of water, great conversation and friendliness go a long way. This is so refreshing in a world that often feels as if customer service is a thing of the past. The dealership is beautiful and offers many dream car choices. Thank you. More

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