Doyle Chaffin | Page 18

Always good service, friendly advisors I had contact with an adviser other than my usual professional yesterday on a matter that the service dept had neglected to do on 9/24/18 when I picke I had contact with an adviser other than my usual professional yesterday on a matter that the service dept had neglected to do on 9/24/18 when I picked up my new vehicle. The individual was friendly, helpful and seemed to be genuinely interested in getting the matter attended to as swiftly as possible. These are all good people, people I have done business with for over 20 years, I highly recommend this dealership and especially Greg Hall in Service and Doyle Chaffin in Sales. ...they will treat you right as does the GM Carl Anderson... More

by Williejo0830 Verified Customer Verified Customer

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Before, you BUY!! Warning ⚠️ Go meet the service department! They are the ones that will keep you Safe, moving and add value to your investment, when it’s time to trade up!!! Best Go meet the service department! They are the ones that will keep you Safe, moving and add value to your investment, when it’s time to trade up!!! Best services in North Texas in my opinion! Plus they support UNT, Thank You Danny Morris for the many years of being my Service Advisor and Honest😇 More

by WBF65 Verified Customer Verified Customer

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Excellent sale and service with this dealership I have been a client of Bill Utter Ford for over 20 years, purchasing many new vehicles from this dealership. Working with Doyle Chaffin ( and earlier I have been a client of Bill Utter Ford for over 20 years, purchasing many new vehicles from this dealership. Working with Doyle Chaffin ( and earlier Gary Sweatman who went on to pastor a church, his calling) is a positive experience. The GM Carl Anderson is also an individual that I have come to know and respect over the years. Greg Hall my service adviser is the very best and well deserves special recognition for handling all my service needs in an excellent fashion. I have on occasion done business with the brother, Bob Utter, who owns a Ford dealership in Sherman, TX. Their body shop manager Troy Dyer is the very best, one who handles my body shop needs in a very excellent manner. I like both dealerships,and the vehicle I recently purchased was transferred by another Utter Ford store to Bill Utter Ford with Doyle Chaffin's apt assistance. More

by Williejo0830 Verified Customer Verified Customer

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Very nice dealership BEST DEARLERSHIP I HAVE BEEN TO..BEST SERVICE TOO. I LOVE MY TRUCK. F 250 4X4 LARIAT BLACK. FIRST FORD AND LOVE IT. NEVER GO BACK TO CHEVY. HAD TRUCK BEST DEARLERSHIP I HAVE BEEN TO..BEST SERVICE TOO. I LOVE MY TRUCK. F 250 4X4 LARIAT BLACK. FIRST FORD AND LOVE IT. NEVER GO BACK TO CHEVY. HAD TRUCK SERVICED. FIRST ONE FREE More

by richardmesquite Verified Customer Verified Customer

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Outstanding experience...again! I just bought my second vehicle from Bill Utter Ford and, as before, it was an outstanding experience. I would recommend Bill Utter Ford to anyone wa I just bought my second vehicle from Bill Utter Ford and, as before, it was an outstanding experience. I would recommend Bill Utter Ford to anyone wanting to acquire a new or used vehicle. More

by ROBERT_A_FERGUSON Verified Customer Verified Customer

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Great service for both customer and vehicle. I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very cu I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very customer friendly approach. Would recommend Bill Utter to anyone wanting a new vehicle or needing service on their current vehicle. More

by ROBERT_A_FERGUSON Verified Customer Verified Customer

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Outstanding customer service I have been a Bill Utter customer for several years and purchased 5 Ford units from Doyle Chaffin. The entire Ford store is very professional and tre I have been a Bill Utter customer for several years and purchased 5 Ford units from Doyle Chaffin. The entire Ford store is very professional and treated us as if we were family More

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Excellent service nice new waiting area I’ve always like how I can get in to get my oil change especially on a Saturday. They have a brand new large comfy waiting area with huge windows so y I’ve always like how I can get in to get my oil change especially on a Saturday. They have a brand new large comfy waiting area with huge windows so you can watch you vehicle being worked on. More

by NICOLELEEROLOFF Verified Customer Verified Customer

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Ford F-250 I appreciate Monica Utter, Doyle Chaffin and the entire Utter Ford Team in expediting all facets of the transaction, by having your team take such goo I appreciate Monica Utter, Doyle Chaffin and the entire Utter Ford Team in expediting all facets of the transaction, by having your team take such good care of me ...from pricing to out-the-door, I couldn’t be more appreciative, happy, and satisfied. More

by craigoglesby Verified Customer Verified Customer

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Super honest and super friendly! Doyle listened to our needs and budget then found us the perfect Escape! He was very thorough in explaining the options and benefits. He introduced us Doyle listened to our needs and budget then found us the perfect Escape! He was very thorough in explaining the options and benefits. He introduced us to Ken Carter who was very helpful as well! Ken and Doyle were able to help us get out of our upside down lease on a Nissan Rouge and still kept us in budget! He and Doyle and the General Manager Craig stayed after hours to make sure we were satisfied and comfortable with our purchase. My wife is absolutely in love with her new Escape and we are both in love with Bill Utter Ford. Customers for life!!! More

by D&IAhrens Verified Customer Verified Customer

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