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Drew Hoth
Drew Hoth at Classic Chevrolet Sugar Land

Drew Hoth | Page 115

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
1,241 Reviews
4.6

1,241 Reviews

Write a Review

1241 Reviews of Drew Hoth

September 05, 2023

Dealership Rating
Employee Rating

Good timely service. Personnel are easy to talk to and get to know. I bought vehicle at this location and get it services periodically More

by alwaysperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2023

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2023

Dealership Rating
Employee Rating

Great service as always, they had a loaner waiting, and took care of my issue quickly More

by jnsaldana87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata , Chris Hogan

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Sep 07, 2023

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

September 02, 2023

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Employee Rating

I was in and out quickly for routine be maintenance. Quality service, friendly, helpful, and efficient More

by Kazang1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2023

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2023

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Employee Rating

Very helpful, and work was done quickly, window tint looks great! Would highly recommend to anyone! More

by clerwin92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gordon Mallet

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Sep 07, 2023

Classic Chevrolet Sugar Land responded

Hello, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 02, 2023

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Employee Rating

Great buying experience! Michael Elias is a great sales rep and the entire process was very smooth from start to finish! More

by SK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata , Michael Elias

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Sep 07, 2023

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 02, 2023

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Employee Rating

Everyone was great, nice and helpful. Needs were met with the car I wanted to purchase. More

by RADONNA.ROSARIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

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Sep 06, 2023

Classic Chevrolet Sugar Land responded

Radonna, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2023

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Employee Rating

Got my oil changed quickly while I waited, and everyone was courteous. Only drawback was the price, it was a little high. More

by dsadler009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

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Sep 06, 2023

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2023

Dealership Rating
Employee Rating

It was a Great experience, Quick, friendly service with a smile. The service package was worth buying. More

by pkayerokyta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

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Sep 06, 2023

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Dealership Rating
Employee Rating

just three days after going in for service I got a low oil life alert, and to schedule a new service appointment, this forced me to postpone a trip and drive back 30+ miles to go to the shop again, to bei More

by luis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adela Serrata

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Sep 06, 2023

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Sep 06, 2023

luis54 responded

That's the level of service you offer, your guys do it bad once (I have no problem with it, if you can solve it) but then when I get there to solve it your guys just make feel like it was my fault the thing they didn't do well the very first time, now I have to call you? It's supposed that you have all my Information

September 01, 2023

Dealership Rating
Employee Rating

They did a large job on my car. They didn't nick the paint at all. I was very impressed. They did rip the leather on my shifter , but in the grand scheme of things, that was no big More

by marksandmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 06, 2023

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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