Great job by Carlos Rios.
He provided excellent service and was very effective in communicating the issues with my truck.
He provided excellent service and was very effective in communicating the issues with my truck.
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by mzavala.jr3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Carlos Rios was great help.
Sep 16, 2023 -
Classic Chevrolet Sugar Land responded
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
Excellent customer service and service person was very
helpful and knew his job. Great experience.
helpful and knew his job. Great experience.
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by melvin.lovelace
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2023 -
Classic Chevrolet Sugar Land responded
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land
This review is for the 4th time my vehicle needed to be
serviced for the same problems. This last time, there was a warranty issue between the dealership and a third-party company that took over a month t
serviced for the same problems. This last time, there was a warranty issue between the dealership and a third-party company that took over a month to resolve. During this time, my suburban was left sitting in the lot in this heat we've had this summer. When my suburban was returned, the tint was ruined on every window, my tire caps were all missing (brand new), and my vehicle has new problems, indicated by my newly lit up dashboard, that it didn't have the previous three times it was dropped off. I will never take my vehicle there again. I will find another Chevy dealership to service my vehicle.
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by vab717
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2023 -
Classic Chevrolet Sugar Land responded
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn this experience into a positive one.
The service representative was able to process my
maintenance quickly while ensuring I was aware of what I needed.
maintenance quickly while ensuring I was aware of what I needed.
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by panamabill1989
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2023 -
Classic Chevrolet Sugar Land responded
We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
great service, great staff.
I will be back to to this location when my car is due for the next service. thank you.
I will be back to to this location when my car is due for the next service. thank you.
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by mmagloyoan
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2023 -
Classic Chevrolet Sugar Land responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!
I’ve had an unfavorable experience servicing my vehicle
at this location previously so I was hesitant to bring my truck here again; this visit was completely different. My truck was taken in quickly and se
at this location previously so I was hesitant to bring my truck here again; this visit was completely different. My truck was taken in quickly and serviced in an extremely timely manner. Everybody was extremely accommodating and helpful.
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by katiebelder
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2023 -
Classic Chevrolet Sugar Land responded
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
I always come to this dealership to do service or to buy
new car for 15 years
new car for 15 years
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by mmlocek
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2023 -
Classic Chevrolet Sugar Land responded
We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Margery was very professional and provided great
customer service. I highly recommend, and will continue to get my truck serviced through her.
customer service. I highly recommend, and will continue to get my truck serviced through her.
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by justinpatrickphillips
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Margery Mata
Sep 12, 2023 -
Classic Chevrolet Sugar Land responded
Thank you for your kind review; we are happy to pass along your comments to Margery here at Classic Elite Chevrolet Sugar Land! We are always more than happy to assist you if anything else comes up. Take care!
This the Best dealership in town.
Love the people and love there Certified Service. Department
Love the people and love there Certified Service. Department
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by dalexa1054
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2023 -
Classic Chevrolet Sugar Land responded
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
The salesman was very patient with my bad attitude.
I was extremely tired and had been up since 5am nonetheless he was very very patient with exactly what my budget needs were and didn’t try to over Sal
I was extremely tired and had been up since 5am nonetheless he was very very patient with exactly what my budget needs were and didn’t try to over Sale us a car! I can’t stand pushy salesman
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by angelarenaegrady
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2023 -
Classic Chevrolet Sugar Land responded
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!