Drew Hoth | Page 12

Ms. Irma Velasguez is the only person I like dealing with when I schedule my car. She's so nice and listens to my concerns and questions. I wouldn't want go to any other representative. when I schedule my car. She's so nice and listens to my concerns and questions. I wouldn't want go to any other representative. More

by neon.dystopia90 Verified Customer Verified Customer

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Fast & efficient, car was ready same day. Also took care of recalls I was not aware of. Also took care of recalls I was not aware of. More

by k.spain69 Verified Customer Verified Customer

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Always nice always on time. I’m very thankful that they take the time to make sure I have a car and make sure that the work is done in a timely manner. I’m very thankful that they take the time to make sure I have a car and make sure that the work is done in a timely manner. More

by suulov Verified Customer Verified Customer

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Erik always takes great care of me! One quick call & he has my car in for inspection & out within an hour. They are awesome! One quick call & he has my car in for inspection & out within an hour. They are awesome! More

by karen.nelsen05 Verified Customer Verified Customer

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I did not appreciate them leaving my glove compartment open and leaving my wheel lock packaging on my seat. My seat adjustment was also all out of whack! open and leaving my wheel lock packaging on my seat. My seat adjustment was also all out of whack! More

by edwardse18 Verified Customer Verified Customer

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Classic Chevy is very professional and clean establishment to visit the employees our friendly courtesy and they make sure you are comfortable while being there. establishment to visit the employees our friendly courtesy and they make sure you are comfortable while being there. More

by joereza19700 Verified Customer Verified Customer

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Walked in 10:30am and was told to go see the guy I was assigned to. So I walked over and said good morning I was told to come see you. he said he was currently helping someone else if I could wait in the assigned to. So I walked over and said good morning I was told to come see you. he said he was currently helping someone else if I could wait in the waiting area...okay went and sat down. an hour later Margery came over and asked if I had been helped yet. I said no he told me to come wait. at 1:11pm i'm called over by the guy and he said, you have an expensive car...its $167.00 oil and tired rotated.... I said oh I have the Ally program. He said No, I checked that after the oil change was done, it just expired and he walked away. I had the cashier call him back over and said Im being charged labor for the tire rotation, i didnt even request for that, just the oil change thru online - he said its included in all oil changes. Then I asked why was I not asked beforehand about the service. because I would have gone somewhere cheaper, I could have made that descision, because I dont have $167 but I should have been asked. every person has always checked before to verify Ally. He walked off again. so I leave only to my vehicle that is now double stacked behind other cars and I have to have someone move the vehicle in front of mine so I can even leave!!! Wasnt going to leave a review...but for the 2nd time now. the oil gasket was not put on right and my vehicle again started to leak oil again within 3 days of oil change. $167 and its not even a complete job! for the 2nd time!! unacceptable. Not even worth going back. Express oil change verified problem and said it was service error, no actual leak and within 15 min fixed Sugarlands poor service. More

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Your service was great thanks for a speedy service time. .My wait wasn't long. .My wait wasn't long. More

by jtfish32 Verified Customer Verified Customer

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Best dealership with friendly staff along with the best prices and parts. Plus easy online system that guides you in setting up an appointment. prices and parts. Plus easy online system that guides you in setting up an appointment. More

by Fer Verified Customer Verified Customer

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I get the car back and waited 4 hours because when I did my first service and after that my car was giving me wiered noises from the tires and I took it back and waited 4 hours and they said it's all good b my first service and after that my car was giving me wiered noises from the tires and I took it back and waited 4 hours and they said it's all good but it's not. More

by mansoorquaid5152 Verified Customer Verified Customer

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