Drew Hoth
Drew Hoth at Classic Chevrolet Sugar Land

Drew Hoth | Page 13

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
1,293 Reviews
4.6

1,293 Reviews

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1293 Reviews of Drew Hoth

December 31, 2025

Dealership Rating
Employee Rating

Quick, easy process. ....Rafael did fantastic as always! I would highly recommend anyone to use this service department!!!! More

by johna8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Alexandri

Jan 02, 2026

Classic Chevrolet Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rafael. Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

December 30, 2025

Dealership Rating
Employee Rating

Quick processing and took care of other recalls I was not aware of. Offered shuttle drop off and pick up and finally the carwash was fixed so got a complementary wash. More

by YukonDenaliTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Classic Chevrolet Sugar Land responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

December 30, 2025

Dealership Rating
Employee Rating

This location was fast and efficient and had my cars part and I was able to have my car by the same day! Thank you! More

by steph.h.perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Classic Chevrolet Sugar Land responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

December 29, 2025

Dealership Rating
Employee Rating

My Truck was left with you for several days for ReCall Items, I would have thought you would have CLEANED the Inside and Out as a Courtesy. When I arrived for pickup, I questioned about that and was told More

by kkennedy2006
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Elias

Dec 30, 2025

Classic Chevrolet Sugar Land responded

If you have any further questions, please give us a call. We're always happy to help!

December 29, 2025

Dealership Rating
Employee Rating

My service writer met with me right away and checked me in quickly. I barely had time to get settled in the waiting room and my truck was ready. This was my first oil change so it was free. I appreciate th More

by buzol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Classic Chevrolet Sugar Land responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

December 27, 2025

Dealership Rating
Employee Rating

Jeff was a great help he was very informative and made sure I understood great customer service More

by pequeaguilar77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff

Dec 28, 2025

Classic Chevrolet Sugar Land responded

Thank you for your kind words! We’re glad to hear Jeff was informative and provided excellent customer service. We appreciate your feedback and look forward to serving you again.

December 24, 2025

Dealership Rating
Employee Rating

I was in and out in a acceptable amount of time. Everyone was polite and helpful. More

by dkuligowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sanchez in service

Dec 26, 2025

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction!

December 24, 2025

Dealership Rating
Employee Rating

We have had service on this car over seven times in a one year period every time we take the car, the service tech or service advisor does not fix what needs to be fixed. We left there and brakes are sti More

by deneenglass77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 26, 2025

Classic Chevrolet Sugar Land responded

Sounds like you had a unpleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to Kevan at (281)-900-4171 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

December 23, 2025

Dealership Rating
Employee Rating

Margery, is the best she is always attentive and answers any questions I might have about servicing my vehicle. The customer service is impeccable and wait time is easy peasy. Since their waiting room is hu More

by turtle212006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margery is a great service department, attendant

Dec 23, 2025

Classic Chevrolet Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to Margery and the team here at Classic Chevrolet Sugar Land!

December 22, 2025

Dealership Rating
Employee Rating

Route was done quick respectable. My recent Appointment with thomas was great.Thank you for the great job More

by seba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas

Dec 23, 2025

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction!

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