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Drew Hoth

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Drew Hoth

Drew Hoth | Page 122

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6

1,268 Reviews

Overview Reviews (1268) Inventory (1243)

4.6

1,268 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1268 Reviews of Drew Hoth

August 24, 2023

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Employee Rating

Grate experience as usual , fast service very good customer service , Erik Lazo is excellent service Advisor customer service , Erik Lazo is excellent service Advisor More

by khaldoun-t

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Erik Lazo

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Aug 30, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2023

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Employee Rating

Great customer service and knows how to treat the customer when going through a problem with their vehicle. customer when going through a problem with their vehicle. More

by treyvon35durant

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 30, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

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Employee Rating

Excellent service. I got to wait for my suburban. Back on the road in one hour. I got to wait for my suburban. Back on the road in one hour. More

by bkay999

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2023 -

Classic Chevrolet Sugar Land responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 23, 2023

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Employee Rating

The experience was very time efficient for my schedule. I was in and out the building before I had a chance to get settled in which is a great change. I was in and out the building before I had a chance to get settled in which is a great change. More

by dsmit017

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2023

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Employee Rating

Provisional service in a timely manner! I would be happy to return for other service issues with my vehicle. I would be happy to return for other service issues with my vehicle. More

by juvafan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adela Serrata

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Aug 28, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

August 22, 2023

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Employee Rating

Provisional service in a timely manner! I would be happy to return for other service issues with my vehicle. I would be happy to return for other service issues with my vehicle. More

by juvafan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adela Serrata

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Aug 28, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

August 22, 2023

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Employee Rating

Everyone was helpful and assisted us in a timely manner. The process was good. The appointment was on time. My service guy was great. The work done on our truck was completed and I was updated about the The process was good. The appointment was on time. My service guy was great. The work done on our truck was completed and I was updated about the process as it was done. I would recommend the service center at Classic Chevrolet. This is our 5th truck that we have purchased at that lication. More

by ajs2texas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adela Serrata , Michael Jones

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Aug 25, 2023 -

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 22, 2023

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Service was quick and effective, even on a busy day. Would recommend for anyone needing service on their vehicle. Would recommend for anyone needing service on their vehicle. More

by jcotten11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 25, 2023 -

Classic Chevrolet Sugar Land responded

August 22, 2023

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Employee Rating

Repair is Good, but lengthy wait and back end did not deal with warranty until I intervened. deal with warranty until I intervened. More

by ed.s.chen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 21, 2023

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Employee Rating

The staff was friendly, and courteous. My vehicle was ready quickly and the work was done correctly. My vehicle was ready quickly and the work was done correctly. More

by gil13103

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adela Serrata

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Aug 26, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! Please don't hesitate to reach out if there's anything additional we can do for you.

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