Drew Hoth
Drew Hoth at Classic Chevrolet Sugar Land

Drew Hoth | Page 123

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
1,315 Reviews
4.6

1,315 Reviews

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1315 Reviews of Drew Hoth

September 02, 2023

Dealership Rating
Employee Rating

Got my oil changed quickly while I waited, and everyone was courteous. Only drawback was the price, it was a little high. More

by dsadler009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

Sep 06, 2023

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2023

Dealership Rating
Employee Rating

It was a Great experience, Quick, friendly service with a smile. The service package was worth buying. More

by pkayerokyta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

Sep 06, 2023

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Dealership Rating
Employee Rating

just three days after going in for service I got a low oil life alert, and to schedule a new service appointment, this forced me to postpone a trip and drive back 30+ miles to go to the shop again, to bei More

by luis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adela Serrata

Sep 06, 2023

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Sep 06, 2023

luis54 responded

That's the level of service you offer, your guys do it bad once (I have no problem with it, if you can solve it) but then when I get there to solve it your guys just make feel like it was my fault the thing they didn't do well the very first time, now I have to call you? It's supposed that you have all my Information

September 01, 2023

Dealership Rating
Employee Rating

They did a large job on my car. They didn't nick the paint at all. I was very impressed. They did rip the leather on my shifter , but in the grand scheme of things, that was no big More

by marksandmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 01, 2023

Dealership Rating
Employee Rating

Absolutely great people and service! Everyone was helpful and I couldn’t believe how easy it was to get it all done. More

by danedwards1025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata , Raphael sales

Sep 06, 2023

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We are always more than happy to assist you if anything else comes up. Take care!

September 01, 2023

Dealership Rating
Employee Rating

Please review the text I just submitted. You’ll find that this organization, at this location, stands head and shoulders above the rest! More

by kennethevans45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata , Erick L.

Sep 06, 2023

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2023

Dealership Rating
Employee Rating

Gordon is a great adviser and knows his job well. The service of my Tahoe was done excellently by the team. Thanks Classic Elite Chevy More

by kayamaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata , Gordon

Sep 06, 2023

Classic Chevrolet Sugar Land responded

Thank you so much for your positive comments about Classic Elite Chevrolet Sugar Land! Please don't hesitate to reach out to us if there's anything more we can do!

September 01, 2023

Dealership Rating
Employee Rating

Great service. Quick and easy. Everyone was very helpful. Would recommend to a friend. Will be back. More

by ajwhebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2023

Dealership Rating
Employee Rating

The service and atmosphere was good. the schedule time was timely and appreciate with no long wait. More

by srichar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Classic Chevrolet Sugar Land responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Dealership Rating
Employee Rating

Service advisor, Mike Jones very respectful to an older customer, kind and professional. Service was completed in a timely manner. Great location. More

by mar47har
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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