Joseph Sandridge
Joseph Sandridge at Folsom Lake Nissan

Joseph Sandridge

Customer Service

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Joseph Sandridge

July 24, 2026

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Great service from the top down. Drew gave prompt service as soon as my front tires hit the service drive. Kept me informed to the problems and fixes to my truck. Definitely recommen More

by SCALORAB
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Recommend Dealer
Yes
Jul 24, 2026

Folsom Lake Nissan responded

Thank you for highlighting the prompt service Drew provided when you arrived. We’re glad our team kept you informed about the issues and fixes for your Nissan Titan. We appreciate your recommendation to those in Sacramento seeking dependable automotive care.

July 21, 2026

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Was able to get service appointment quickly, but they did take a while to get my car done on the day it was brought in. They did fix my issue, but prices were a little bit high which I expected from the deal More

by gharmer
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Recommend Dealer
Yes
Jul 22, 2026

Folsom Lake Nissan responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we're sorry if we fell short in some areas. Please don't hesitate to reach out to us directly if you'd like to discuss your concerns. We're always happy to help here at Folsom Lake Nissan.

July 18, 2026

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Pleasant personality with great customer service, Very pleased! Will recommend Folsom Nissan to friends and family. More

by MUIPHIN
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Recommend Dealer
Yes
Jul 18, 2026

Folsom Lake Nissan responded

Thanks for highlighting our team’s pleasant approach and customer service. We’re glad you’re pleased with the service on your Nissan Kicks and appreciate your recommendation to friends and family.

July 16, 2026

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The service at Folsom Lake Nissan was very professional, efficient, and friendly! I received excellent care for our older Armada, and was so appreciative that "Lyft" is also offered for Nissan's customers. More

by CAROL.MOORE1956
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Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler

Jul 17, 2026

Folsom Lake Nissan responded

Thank you for recognizing our team’s attentive and streamlined service on your Nissan Armada. We’re glad the Lyft shuttle added convenience and appreciate your recommendation.

July 13, 2026

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They were great they gave me all the information I needed. They even made sure I had a ride home. More

by ARREOLAJ210
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Recommend Dealer
Yes
Jul 13, 2026

Folsom Lake Nissan responded

We’re glad Drew made sure you had all the information you needed and arranged a ride home after servicing your Nissan Altima. Please reach out if there’s anything else we can do to keep you on the road.

July 08, 2026

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Javier made sure to update us with everything and made sure that our warranty would pay for the repairs. More

by MICHELLEANNARENAS
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Recommend Dealer
Yes

Other Employees Tagged: Javier Quiroz

Jul 08, 2026

Folsom Lake Nissan responded

It’s wonderful to hear that Javier kept you informed and made sure your warranty covered the repairs on your Nissan Rogue. We appreciate your trust in our service team and look forward to helping with any future maintenance.

July 07, 2026

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Drew and his team handled the issue with my car with helpfulness and integrity. It was stated from another shop I neded more work, but he said I may not need all the work I was previously quoted on on. More

by DREATHEONE
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Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler, Connor Tinker

Jul 07, 2026

Folsom Lake Nissan responded

We’re delighted that Drew and his team approached your Honda CR-V with integrity and helped clarify what work was necessary. It’s great to know the repairs have you back on the road with confidence. Thank you for recommending us for your service needs.

July 07, 2026

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Employee Rating

Drew handled the issue with my car with helpfulness and integrity. I was stated from another shop I neded more work, but he said I may not need all the work I was previously quoted on on. He fixed my car a More

by DREATHEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler, Connor Tinker

Jul 07, 2026

Folsom Lake Nissan responded

It’s wonderful to hear Drew’s honesty and integrity took care of your Honda CR-V and got you back on the road with confidence. Thank you for recommending us for your service needs. We look forward to helping you again.

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