Joseph Sandridge

I was really happy with my experience. I called for a last minute appointment and they were able to get me in no problem. They also washed my car which was so amazing and helpful. I called for a last minute appointment and they were able to get me in no problem. They also washed my car which was so amazing and helpful. More

by Stephanie Sarmiento Verified Customer Verified Customer

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Drew is professional, clear, and very communicative. I totally trust what he says and recommends. I totally trust what he says and recommends. More

by TASAUNAEUWING Verified Customer Verified Customer

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Second time visiting the dealer for routine maintenance. From Drew on the service drive, Ping helping me in parts, Ricky working on the truck. And Joey cashiering me out. Everything was professional quick a From Drew on the service drive, Ping helping me in parts, Ricky working on the truck. And Joey cashiering me out. Everything was professional quick and easy. Will definitely return here most definitely. More

by SCALORAB Verified Customer Verified Customer

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Drew is an excellent Service Advisor, listens to customer's needs, suggests the right approach to repair/maintenance, even helps with obtaining a rental vehicle if car will be in for several hours. customer's needs, suggests the right approach to repair/maintenance, even helps with obtaining a rental vehicle if car will be in for several hours. Really like videos of car inspection, this helped my confidence and trust in this dealership. I was so impressed with the Service Dept. Receptionist(Joseph), he showed concern, even got involved in resolving a billing question I had, usually a receptionist doesn't get involved with such matters, this is what impressed me the most, I ended up calling to speak with a Service manager to express my outstanding experience More

by JDRULLODA Verified Customer Verified Customer

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It was good service overall had a good communication about what been done and how long will it take about what been done and how long will it take More

by KUMARASHNEEL4052 Verified Customer Verified Customer

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It was a last minute fix and everyone was great and very quick quick quick quick quick quick quick quick More

by BIGDLUCKY Verified Customer Verified Customer

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Exceptional service! Quick to diagnose and resolve the issue. Provided loaner vehicle while the Pathfinder was ibeing serviced. Jeff and the staff are top notch Quick to diagnose and resolve the issue. Provided loaner vehicle while the Pathfinder was ibeing serviced. Jeff and the staff are top notch More

by STEPHANIALISON Verified Customer Verified Customer

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Drew and Joseph are always a pleasure to work with. I come to Folsom Lake Nissan for Service because of them. I come to Folsom Lake Nissan for Service because of them. More

by Jmcpeak35 Verified Customer Verified Customer

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I recently purchased a used car from another dealer, I needed to have a baseline as to what needed to be done so I needed an inspection. My service advisor was extremely helpful in getting me services tha needed to have a baseline as to what needed to be done so I needed an inspection. My service advisor was extremely helpful in getting me services that will prolong the life of my car. I found the location to be clean and well organized. I found the service advisor to be truthful in their assessment as to how long it would take to be there. Overall I had a good experience and I will recommend this service provider to family and friends for future service. More

by skooterdave Verified Customer Verified Customer

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The team over there was amazing, they worked with me, worked within the parameters that I had and they got me really great deal and I got into a really great car! worked within the parameters that I had and they got me really great deal and I got into a really great car! More

by BRYANAMACKENZIE Verified Customer Verified Customer

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