Drew Poppler
Drew Poppler at Folsom Lake Nissan

Drew Poppler | Page 2

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.9
82 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

21 yrs, 5 mos

4.9

82 Reviews

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82 Reviews of Drew Poppler

October 25, 2026

Dealership Rating
Employee Rating

Drew is professional, clear, and very communicative. I totally trust what he says and recommends. More

by TASAUNAEUWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2026

Folsom Lake Nissan responded

Thank you for choosing Folsom Lake Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 24, 2026

Dealership Rating
Employee Rating

Drew is a good listener and does what’s needed. I would have changed filter had I known it needed it. More

by reidnancy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 24, 2026

Folsom Lake Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 23, 2026

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Drew has been wonderful every time I bring my car in. He is thorough, thoughtful, and personable. More

by SALLYANNGARRISON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 23, 2026

Folsom Lake Nissan responded

Hearing that Drew has been thorough, thoughtful, and personable every visit means a lot to our service team. We’re pleased Drew could provide attentive care for your Nissan Kicks each time you brought it in.

October 22, 2026

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Employee Rating

I was surprised at how quickly the work was done. I used my coupons and got a decent discount. My only disappointment is you don’t wash the car after service but everything else was very good. More

by LORETTAPLONSKI
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

Folsom Lake Nissan responded

Knowing the quick turnaround on your Nissan NV200 service was a pleasant surprise means a lot to our service team. We’re pleased we could apply your coupons to secure a great discount. We regret not including a complimentary car wash and appreciate your feedback on that oversight.

October 21, 2026

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Second time visiting the dealer for routine maintenance. From Drew on the service drive, Ping helping me in parts, Ricky working on the truck. And Joey cashiering me out. Everything was professional quick a More

by SCALORAB
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Sandridge, Justin Tinker , Ping, Ricky

Oct 21, 2026

Folsom Lake Nissan responded

Being your go-to spot for routine maintenance again means a lot to our team. We’re pleased Drew could welcome you on the service drive and that our parts department and service technicians kept everything professional and efficient for your Nissan Titan. Your kind words and five-star rating mean a great deal to us.

October 17, 2026

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Employee Rating

Drew is an excellent Service Advisor, listens to customer's needs, suggests the right approach to repair/maintenance, even helps with obtaining a rental vehicle if car will be in for several hours. More

by JDRULLODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Sandridge, Justin Tinker , Joseph(Service Receptionist)

Oct 17, 2026

Folsom Lake Nissan responded

Knowing that the inspection videos helped build your confidence and trust means a lot to our service team. Drew will be pleased to hear you appreciated his attentive advice and help arranging a rental, and Joseph is glad he could resolve your billing question with genuine concern. Thank you for sharing your outstanding experience with the service on your Nissan Ariya.

October 14, 2026

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It was good service overall had a good communication about what been done and how long will it take More

by KUMARASHNEEL4052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Folsom Lake Nissan responded

Your note about clear communication during your Nissan Rogue service reflects our service department’s commitment to transparency. Knowing you felt informed on what was done and the timeline means a lot to our service team.

October 14, 2026

Dealership Rating
Employee Rating

The service was excellent drew, kept in touch with me and ask me specific questions about what I want done and generally made the experience very pleasant. He gets a gold star. More

by GROVE2005
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Folsom Lake Nissan responded

Your note about Drew keeping in touch and asking specific questions embodies our approach to attentive service. Drew is honored to earn a gold star, and knowing the service on your Nissan Rogue was pleasant means a great deal to us.

October 08, 2026

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Employee Rating

Excellent service he explained the service I was given and also told me where I could see the pictures of the service. More

by NUT_BROWN3
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2026

Folsom Lake Nissan responded

Knowing that Drew’s clear overview of the work and directions to view the photos was helpful means a lot to our service team. We’re glad the service on your Nissan Versa went smoothly, and we appreciate you sharing your experience.

October 08, 2026

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Employee Rating

I like Folsom dealership better than Elk Grove and very nice people right there . And not a long wait More

by DEONECLAY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Folsom Lake Nissan responded

We’re glad the wait was short and our team provided friendly service during your Nissan Sentra visit. Thank you for choosing our dealership and preferring us over Elk Grove.

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