Drew Ricci | Page 35

We have always found the service at Wellesley VW to be of the highest quality. Drew was a true professional and he kept us apprised of the status of repairs, calling to get authorization for any required add the highest quality. Drew was a true professional and he kept us apprised of the status of repairs, calling to get authorization for any required additional repairs. More

by FOXFIRE44 Verified Customer Verified Customer

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Drew and Wellesley VW are amazing. Very transparent with suggested work and cost. Dealership even provides a video and commentary by the service technician. I’ve owned several VWs a Very transparent with suggested work and cost. Dealership even provides a video and commentary by the service technician. I’ve owned several VWs and would not think of going anywhere else for service. A big thank you to an honest dealership wanting to keep my VW running great! More

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Drew and the young women l interfaced with this time are excellent service providers. I feal very comfortable in that they tell myself and Wife Nancy Lam what needs to be done without a lot of pressure. excellent service providers. I feal very comfortable in that they tell myself and Wife Nancy Lam what needs to be done without a lot of pressure. More

by escribner Verified Customer Verified Customer

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We are happy to have been customers for nearly twenty years - thank you very much! years - thank you very much! More

by ROB.MEARS Verified Customer Verified Customer

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Rachel in the Service Department was wonderful as was Drew! I was comfortable and able to do work on my laptop as I waited. I have not been taking advantage of what Wellesley Volkswagen has to offer, but Drew! I was comfortable and able to do work on my laptop as I waited. I have not been taking advantage of what Wellesley Volkswagen has to offer, but I think I will start using your services more regularly now. Thank you for a great customer experience. More

by MISSJGRIFF Verified Customer Verified Customer

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Received outstanding customer service at my annual maintenance checkup! Thank you Wellesley VW! Sam (and Drew) -service advisors, are friendly and knowledgeable when setting up an appointment. They maintenance checkup! Thank you Wellesley VW! Sam (and Drew) -service advisors, are friendly and knowledgeable when setting up an appointment. They stay in touch while my car is in for service, then clearly explain if there are any additional service recommendations, as my car is a 2012. They are informative, not pushy. I have confidence that they have my best interest in mind. They simply want you to be driving a safe and reliable car. Sasha - mechanic, took great care with diagnosing and noting any concerns… so they can be addressed before they become problems. He finished the work in a timely manner. Heather is fantastic… she is friendly, well informed and very organized. She makes a great final impression when picking up your car and settling the bill. This is a team I trust. Thank you. More

by AMYMCHUGH19 Verified Customer Verified Customer

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Drew was good to work with and provided good professional pleasant service. The coffee was decent and I got a free car wash too. pleasant service. The coffee was decent and I got a free car wash too. More

by Mick Verified Customer Verified Customer

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Drew is the consummate service professional in MetroWest. His encyclopedic knowledge of VW makes him a tremendous asset to his clients. His encyclopedic knowledge of VW makes him a tremendous asset to his clients. More

by RFHJr Verified Customer Verified Customer

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Quick, efficient, and friendly service! The complementary shuttle service is also a huge bonus. The lounge area isn't anything special but sufficient enough to log into WiFi. After getting The complementary shuttle service is also a huge bonus. The lounge area isn't anything special but sufficient enough to log into WiFi. After getting our car serviced at another VW dealership (Boston VW) we decided to visit Wellesley for our next factory recommended maintenance and they did an amazing job! Karl and Sam at the front were both awesome - would highly recommend this dealership for any VW needs. More

by colleenc Verified Customer Verified Customer

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Dealership service, clean, smooth easy drop off and pick up and simple on line access. up and simple on line access. More

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