Alisha Schofield

Super helpful, friendly and managed my expectations well in a time where there was a tricky repair and I had a difficult timeline. Love this dealership. in a time where there was a tricky repair and I had a difficult timeline. Love this dealership. More

by LIZ41 Verified Customer Verified Customer

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Always excellent. Took some time because of part delivery but prompt service. Considerate polite etc Took some time because of part delivery but prompt service. Considerate polite etc More

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Alisha was terrific. Wonderful customer service! I truly felt she cared about my experience. She is a gem! Wonderful customer service! I truly felt she cared about my experience. She is a gem! More

by JENNIFERASH Verified Customer Verified Customer

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I started as a Wellesley VW customer when I moved to the area in 2019. At that time I was a VW customer. I have found the service center to be knowledgeable and fair priced. That was with my preowned 2014 V area in 2019. At that time I was a VW customer. I have found the service center to be knowledgeable and fair priced. That was with my preowned 2014 VW Passat. After 10 years with the Passat I traded up to a Jetta. The team in VW sales were great with me. I found a Jetta that checked all my boxes. I continue to be a VW Wellesley service customer. More

by tds0162 Verified Customer Verified Customer

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My service was easy to schedule and my car was delivered when promised. I especially appreciate the shuttle service that Wellesley VW provides. Jeff is so helpful when I have to drop my car off and I need a when promised. I especially appreciate the shuttle service that Wellesley VW provides. Jeff is so helpful when I have to drop my car off and I need a ride to work. Thank you! More

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Very professional, polite, and service was efficient. Waiting room was decently stocked which made waiting tolerable. Waiting room was decently stocked which made waiting tolerable. More

by Mbreen24 Verified Customer Verified Customer

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I find the staff to be easy to talk with and relatable. I believe they do a good job of explaining the recommended services, and presenting different options. I believe they do a good job of explaining the recommended services, and presenting different options. More

by Cardriver Verified Customer Verified Customer

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Karl and the entire service department is very professional, and ready to come up with creative solutions. professional, and ready to come up with creative solutions. More

by sblum01 Verified Customer Verified Customer

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The service continues to be excellent at Wellesley Volkswagen. Cost and time estimates are always reasonable and everyone in the service department has been friendly and helpful. Volkswagen. Cost and time estimates are always reasonable and everyone in the service department has been friendly and helpful. More

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As always, everyone did a great job taking care of our 2017 VW Golf. Thanks to Mike, Alisha and Drew scheduling us and keeping us informed of the progress. The excellent service is why we continue to bri 2017 VW Golf. Thanks to Mike, Alisha and Drew scheduling us and keeping us informed of the progress. The excellent service is why we continue to bring all of our cars back to Wellesley VW. More

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