Dealership Experience
9 yrs, 3 mos
891 Reviews
Write a Review891 Reviews of Drew Ricci
November 11, 2020
Great service department!! Timely appointment and helpful getting tires in a timely fashion. Appointment took the amount of time that they estimated for the appointment. Thank you!! getting tires in a timely fashion. Appointment took the amount of time that they estimated for the appointment. Thank you!! More
Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts
November 05, 2020
Great for scheduling. Sent confirming appointment notes by email. Kept me informed on progress while waiting. Made good recommendations for additional suggested work with pricing. by email. Kept me informed on progress while waiting. Made good recommendations for additional suggested work with pricing. More
October 30, 2020
Drew was very helpful in his recommendations and he was great in following through with updates. Although my service plan on my VW is expiring I plan to continue to use VW Wellesley for service great in following through with updates. Although my service plan on my VW is expiring I plan to continue to use VW Wellesley for service More
October 28, 2020
I was very pleased with Wellesley Volkswagen when I I was very pleased with Wellesley Volkswagen when I purchased my 2020 Tiguan recently. Everyone at the deanship was professional and helpful and I was very pleased with Wellesley Volkswagen when I purchased my 2020 Tiguan recently. Everyone at the deanship was professional and helpful and followed the protocol for social distancing making us feel safe. The sales staff was professional, the the sales manger came out to introduce himself. I met the service department staff, they were engaging and asked if i had any questions. I have already recommended the dealership to my friends More
Other Employees Tagged: Charles Pithis, Matt Pitts
October 23, 2020
This was a good experience. The work was done in a timely manner and the staff was courteous. The dealership provides space to wait and other amenities. timely manner and the staff was courteous. The dealership provides space to wait and other amenities. More
Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts
October 19, 2020
Brought car in for service, indicated I would waitCar Brought car in for service, indicated I would wait Car returned within 75 minutes,washed Nothing more to say Was satisfied Dealer price is higher Brought car in for service, indicated I would wait Car returned within 75 minutes,washed Nothing more to say Was satisfied Dealer price is higher than independents More
Other Employees Tagged: Karl Christ
October 16, 2020
I have been doing business at Wellesley VW since 1982 when the Fry family owned it. My family has always had great service now and in years past. Is always has been like family, from Sales to Service. when the Fry family owned it. My family has always had great service now and in years past. Is always has been like family, from Sales to Service. More
Other Employees Tagged: Andreas Becker , Michael Kandalaft, Kevin Mullin, Matt Pitts
October 08, 2020
Excellent service! The work on my vehicle was done in a timely fashion. Employees were informative in terminology I could understand regarding vehicle repairs. They were respectful and courteous. timely fashion. Employees were informative in terminology I could understand regarding vehicle repairs. They were respectful and courteous. More
Other Employees Tagged: Matt Pitts
October 07, 2020
ALWAYS EASY TO GET AN APPOINTMENT. PRICE AND EXPLANATION IS ALWAYS DISCUSSED BEFORE WORK PERFORMED. USUALLY COMPLETED WHEN PROMISED AND CAR IS CLEAN WHEN RETURNED TO ME. ALWAYS A GREAT JOB. IS ALWAYS DISCUSSED BEFORE WORK PERFORMED. USUALLY COMPLETED WHEN PROMISED AND CAR IS CLEAN WHEN RETURNED TO ME. ALWAYS A GREAT JOB. More
Other Employees Tagged: Michael Kandalaft, Matt Pitts

