Drew Ricci | Page 84

Thanks, Drew. The repair was to be covered by a third-party extended warranty I purchased from another dealer. Drew worked though the situation without any problem The repair was to be covered by a third-party extended warranty I purchased from another dealer. Drew worked though the situation without any problems. The car was diagnosed and repaired promptly. Drew was friendly, informative, and professional. More

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dropped off the car keys, returned in an hour=all done everyone is very pleasant and gracious also, good work a very good location for me planning appointments are easy and they are willing to make you everyone is very pleasant and gracious also, good work a very good location for me planning appointments are easy and they are willing to make your time work for you More

by BEV7BOB Verified Customer Verified Customer

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Love the personalized touch!! I really appreciate being informed of adding additional services and why especially being a woman. Everyone made me feel welcome and went out of their way! informed of adding additional services and why especially being a woman. Everyone made me feel welcome and went out of their way! More

by SHELLEYWOOD Verified Customer Verified Customer

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It was a pleasure having Drew taking care of my car. He was very professional, knowledgeable and very kind. Thank you Drew for your assistance! was very professional, knowledgeable and very kind. Thank you Drew for your assistance! More

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Issues were addressed in a timely manner as of do one correctly. Drew Ricci was pleasant and helpful. I am always satisfied with the work done. at VW Wellesley. correctly. Drew Ricci was pleasant and helpful. I am always satisfied with the work done. at VW Wellesley. More

by MTHALL0 Verified Customer Verified Customer

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Great experience overall. Easy drop off and pick up. Good communicaton.. Very happy to get inspection done at same time.Very helpful people are a real plus. communicaton.. Very happy to get inspection done at same time.Very helpful people are a real plus. More

by TOMPROSSI Verified Customer Verified Customer

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The regular service and service reps went off well as usual. All very professional. The service tech, however, recommended a $760 repair that, when checked by my local service guy, was unnecessary at t usual. All very professional. The service tech, however, recommended a $760 repair that, when checked by my local service guy, was unnecessary at this time. More

by PDGREEN Verified Customer Verified Customer

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Always attentive, honest and straightforward.I’ve never Always attentive, honest and straightforward. I’ve never gotten a better price anywhere else , or had such smooth acquisition of a vehicle. Afterward Always attentive, honest and straightforward. I’ve never gotten a better price anywhere else , or had such smooth acquisition of a vehicle. Afterwards, the service department is outstanding More

by psconn Verified Customer Verified Customer

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The actual service for the vehicle was great. However I wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if ther wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if there is no shuttle is available on that day (weekend)? I’ve also previously noted that the shuttle availability is incorrect on the site for weekdays, since it states that the shuttle is available until 11am and then again at 3:30pm. In reality the shuttle is available until 1:30pm. (And maybe not again later?) More

by HADARSAFAR Verified Customer Verified Customer

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Wellesley Volkswagen has serviced my GTIs and Tiguans for many years. All service carried out by their knowledgeable staff has been well done. Matt Pitts in the Service Department was tremendously helpful r many years. All service carried out by their knowledgeable staff has been well done. Matt Pitts in the Service Department was tremendously helpful recently in tracking down a replacement tire that was no longer available from the manufacturer. More

by EDLEVINE13 Verified Customer Verified Customer

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