Dealership Experience
9 yrs, 3 mos
891 Reviews
Write a Review891 Reviews of Drew Ricci
October 02, 2020
Matt is great and is VERY helpful. always friendly and smiling. Has always taken excellent care of me whenever I come in for service as well as the other team members. Thank you all. smiling. Has always taken excellent care of me whenever I come in for service as well as the other team members. Thank you all. More
Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts
October 02, 2020
I have never had a better experience with a Service Department in my life! As a younger woman, I often find that Service Departments do not take me seriously and I leave feeling defeated, but the peopl Department in my life! As a younger woman, I often find that Service Departments do not take me seriously and I leave feeling defeated, but the people working at Wellesley VW are kind, respectful, and extremely understanding. I believe I was working with Drew at the front desk of the department and he was absolutely fantastic. He was so kind, a great listener, and explained everything very clearly before the work was done. Everyone in the office is a community and are obviously knowledgeable and great at their jobs. There is no better VW service team than this one! A massive thank you to the entire team for your flexibility, understanding, and providing service to the highest caliber. I could not be happier with the service I received from start to finish. More
October 02, 2020
Excellent service...Discussed recommendations and pricing before doing work. Cars ready when promised and washed. Would appreciate a few less emails, texts, and phone calls regarding appointment reminders an before doing work. Cars ready when promised and washed. Would appreciate a few less emails, texts, and phone calls regarding appointment reminders and follow up surveys if possible. More
Other Employees Tagged: Karl Christ , Matt Pitts, Heather is awesome!
September 28, 2020
Great people. The service department does solid work and is thorough. The sales department is also very knowledgeable. The location is convenient and the service department is very responsive. is thorough. The sales department is also very knowledgeable. The location is convenient and the service department is very responsive. More
September 28, 2020
Drew was absolutely accommodating. He listen to what I wanted done. The service department is great. Drew got in touch with me through the day of the time that I had to be there ! wanted done. The service department is great. Drew got in touch with me through the day of the time that I had to be there ! More
Other Employees Tagged: Jens Albrecht, Andreas Becker, Eric Tonkonogy, Karl Christ , Michael Kandalaft, Greg Medlar, Kevin Mullin, Charles Pithis, Matt Pitts
September 21, 2020
First time customer to Wellesley Volkswagen Service. Appreciate their honesty and attention to detail. I am planning on getting my new car serviced there in the future. Appreciate their honesty and attention to detail. I am planning on getting my new car serviced there in the future. More
September 14, 2020
We have trusted and worked with Michael Kandalaft and assistants throughout the years we have owned the current and previous VWs. We never had a maintenance service they did not perform to our satisfacti assistants throughout the years we have owned the current and previous VWs. We never had a maintenance service they did not perform to our satisfaction. More
Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts
September 14, 2020
Appointment easily made, service punctual and professional. Facility safe and clean, all staff friendly. Will continue to always use for the care of my new Jetta professional. Facility safe and clean, all staff friendly. Will continue to always use for the care of my new Jetta More
Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts
September 05, 2020
Very good service. It was a good service two times i used their service. Looking forward to make this dealer my permanent go to place for service. their service. Looking forward to make this dealer my permanent go to place for service. More
Other Employees Tagged: Karl Christ , Michael Kandalaft, Matt Pitts
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