Drew Ricci | Page 85

Great service. Everyone was polite and safe. The work was done quickly. The waiting area was nice. I was able to work easily from their cubicles. done quickly. The waiting area was nice. I was able to work easily from their cubicles. More

by hmrashid210 Verified Customer Verified Customer

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Great atmosphere. Great buying experience. I would recommend Wellesley VW to anyone looking to purchase a vehicle. Both sales managers, Mike and Paul, were very professional and helped me get a great recommend Wellesley VW to anyone looking to purchase a vehicle. Both sales managers, Mike and Paul, were very professional and helped me get a great deal with no hassle at all. Great team at Wellesley VW all the way around. More

by dhazen Verified Customer Verified Customer

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Attentive Your desk people were friendly and very attentive to the problems in our ~20 year old van. The bill has been filed and I do not remember names (i.e. Your desk people were friendly and very attentive to the problems in our ~20 year old van. The bill has been filed and I do not remember names (i.e. the names of those we dealt with). We had to leave it for several days while a part for the door window was tracked down. This was not an inconvenience due to our being retired, having a second car, and the CoViD self-quarantine. We hope VW comes out with another van that can be imported before we pass on. In 2007 we drove one of the non-importable diesels camping in Austria and the Czech Republic. We have been driving one since our wedding in 1966. More

by WADZINSKI Verified Customer Verified Customer

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Always excellent service I bought my VW Beetle here 10 years ago--terrific service from the beginning--courteous, professional, fair, personable--and a shout out to Mike Kanda I bought my VW Beetle here 10 years ago--terrific service from the beginning--courteous, professional, fair, personable--and a shout out to Mike Kandalaft, the Service manager--always available, honest and always looking out for his customers! More

by PAULA14 Verified Customer Verified Customer

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90K check Always friendly and professional staff. Very knowledgeable and helpful. This dealership is not looking to drive up the price on repairs, however they Always friendly and professional staff. Very knowledgeable and helpful. This dealership is not looking to drive up the price on repairs, however they are watchful as to work that should be done or they suggest to have done in the near future. And they have always found a way through coupons or service specials they happen to be running to find a way to bring down the price a bit. More

by PELLEGRI Verified Customer Verified Customer

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Excellent experience. The staff is knowledgeable and always able to answer any questions about the work that may arise. The work is done efficiently and correctly accordin The staff is knowledgeable and always able to answer any questions about the work that may arise. The work is done efficiently and correctly according to the specific repair or maintenance as necessary. More

by billc508 Verified Customer Verified Customer

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Great Service Every Time Drew is the man in service! He is always responsive and professional. Sets good expectations on time for service completion and cost. I know I can cou Drew is the man in service! He is always responsive and professional. Sets good expectations on time for service completion and cost. I know I can count on Drew to take good care of me and make sure I get the best service possible. More

by GINOC13 Verified Customer Verified Customer

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Drew always has amazing customer service, he always has a great attitude! He’s been super helpful since day one, He’s become my GO TO MAN!! great attitude! He’s been super helpful since day one, He’s become my GO TO MAN!! More

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Eminently professional, knowledgable, and fair I've been taking my Audi to Wellesley VW for service of all kinds for years. I have found the service department to be eminently professional, knowled I've been taking my Audi to Wellesley VW for service of all kinds for years. I have found the service department to be eminently professional, knowledgable, and fair. As the other reviewers indicate, this team is thorough and patient in explaining the nuances of the vehicle. I appreciate that they error on the side of safety and quality, but also give a range of options for procuring top tier OEM parts. In an auto world in which skepticism is advised, Wellesley VW has helped restore my confidence in the value of dealership-level expertise. More

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Awesome service Drew as always took care good of me and my Golf this time. I had some major service and repairs that needed to be done. Everything was able to be done Drew as always took care good of me and my Golf this time. I had some major service and repairs that needed to be done. Everything was able to be done in a timely fashion and Drew was able to help me out with the price. He pays attention to every detail. More

by Jackie Jo Verified Customer Verified Customer

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