Drew Russo | Page 3

outstanding!! my 2nd audi from there best sales and service team ever .... service team ever .... More

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Suburb follow through. Jessica in the service department is a gem. Absolutely would recommend this dealer and have. is a gem. Absolutely would recommend this dealer and have. More

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I've purchased 13 cars from them over the past 30 years - that should say it all - best service - best people - best pricing - best communication - just The BEST that should say it all - best service - best people - best pricing - best communication - just The BEST More

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They always go above and beyond at Beiner. I have leased 3 cars here and had 4 of my Audis serviced here. Grateful for the amazing customer service. 3 cars here and had 4 of my Audis serviced here. Grateful for the amazing customer service. More

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Great price right from the start, without having to “check with my manager “. Marc and Drew were true professionals and I will be returning for my next Audi. “check with my manager “. Marc and Drew were true professionals and I will be returning for my next Audi. More

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Provide prompt and excellent service for customers. Staff is always courteous and professional and dealership provides amenities and clean surroundings for customers visiting to obtain dealer services. is always courteous and professional and dealership provides amenities and clean surroundings for customers visiting to obtain dealer services. More

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I've been dealing with Biener for over 20 years and am completely satisfied. Would not go any place else for my Audi service. Jonathan especially and the rest of the staff have always been attentive to my completely satisfied. Would not go any place else for my Audi service. Jonathan especially and the rest of the staff have always been attentive to my needs courteous and helpful. More

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Humiliating experience from a dealership that does not honor their deal! I am in wine business, but the car they had in stock did not have mats for the floor and the trunk cover. I told them that I need honor their deal! I am in wine business, but the car they had in stock did not have mats for the floor and the trunk cover. I told them that I need them to protect the floor from possible breakage and to protect my products from the sun. They said no problem. Then, after I signed everything, they left out a cargo mat. They claimed that I did not ask for a "cargo mat" but only asked for floor mat. I did not know that there was a difference! I explained to them why I needed them but they could care less. This was all done by George Faccio. Sales Manager DREW yelled at me, saying that he never said the word CARGO, and it is all a-la-carte! So, I was supposed to negotiate front wheel, back wheel and cargo all separately? Don't even count on hearing from the GM, even after I sent an email and left a voicemail. FAMILY OWNED? TREAT the customer like a FAMILY? Just a BLUNT LIE! A few days later, George Faccio called me and tried to have to remove a bad review. He said that he could sell me a cargo mat at cost. Original price was $165. He said his cost was $145. Another LIE. I just got it on Ebay from an Audi dealership in CA for $110 that includes shipping. I highly doubt that the cost on the cargo mat is $145. Just stay away from these people. UNBELIEVABLE! More

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Biener provides excellent service, as usual. Their sales team is excellent and are extremely knowledgeable and helpful. I have used Beiner for years and plan to continue using them. team is excellent and are extremely knowledgeable and helpful. I have used Beiner for years and plan to continue using them. More

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very easy to buy a new car This is my 4th audi that I bought at Biener, the reason I buy the car here is because after I buy it the sales team and the service team always treat This is my 4th audi that I bought at Biener, the reason I buy the car here is because after I buy it the sales team and the service team always treat me with respect and always take care of my issues if I have any with the car. I trully love the service people in the service dept More

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