Helpful and courteous.
It was a very smooth transaction. There was an issue with OnStar, but Drew handled it professionally.
It was a very smooth transaction. There was an issue with OnStar, but Drew handled it professionally.
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by whittmm
Verified Customer
Verified Customer
Apr 19, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at James Wood Chevrolet Buick GMC Decatur provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Drew Ward was great, he helped me find a truck and made
me a deal.
me a deal.
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by cwhutch80
Verified Customer
Verified Customer
Apr 18, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Professional.
No scams. Easy finance experience. Takes pride in not being same as other garbage dealership
No scams. Easy finance experience. Takes pride in not being same as other garbage dealership
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by antbo1994
Verified Customer
Verified Customer
Apr 17, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the feedback! I am happy to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Clean facility.
All the staff I interacted with were very nice. Drew Ward, my salesperson, was great. He contacted my after my purchase to make sure I was happy..
All the staff I interacted with were very nice. Drew Ward, my salesperson, was great. He contacted my after my purchase to make sure I was happy...and I'm extremely happy.
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by leemsmith73
Verified Customer
Verified Customer
Apr 17, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I am perfectly satisfied with the process and service
from James Wood and Drew Ward.
from James Wood and Drew Ward.
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by hh.mcgl
Verified Customer
Verified Customer
Apr 15, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Drew did a fantastic job belong me with all of my needs
and working to make the transaction a success.
and working to make the transaction a success.
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by mchadsells
Verified Customer
Verified Customer
Apr 09, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for sharing your feedback about your experience with us! We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Thanks to all who worked hard to push through on my
approval on Buick Enclave
approval on Buick Enclave
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by pebblesnbambam2003
Verified Customer
Verified Customer
Apr 05, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Drew and the James Wood Team is Top Notch.
I've bought many trucks from a variety of people, and in my opinion you guys are in a league of your own and represent the best. Good, honest, and hu
I've bought many trucks from a variety of people, and in my opinion you guys are in a league of your own and represent the best. Good, honest, and humble, these words don't usually run together in the car business but you guys went ahead, put a label on it, made it a culture and wear that badge proudly. Just exceptional!
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by Deagan White
Verified Customer
Verified Customer
Apr 05, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Deagan, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Good folks, good trucks, good prices.
Definitely worth the drive. The whole process took a lot longer than usual, but was really worth it.
Definitely worth the drive. The whole process took a lot longer than usual, but was really worth it.
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by mitchell.miller
Verified Customer
Verified Customer
Apr 02, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thanks for your great review, Mitchell. I do appreciate your patience for the extended wait that you encountered during your purchase. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let me know if there's anything else we can do for you.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Great customer service from the entire crew.
Very informative and always helpful answering questions. It was a great experience purchasing a car.
Very informative and always helpful answering questions. It was a great experience purchasing a car.
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by drew.coffman
Verified Customer
Verified Customer
Mar 27, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for taking time out of your day to share your experience with everyone, Drew. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com